Technical reputed company & Enablement Manager

Position reputed company As a Technical reputed company & Enablement Manager, you'll become a product expert and one of the primary faces of reputed company for our restaurant brands and white-label partners. You'll play a key role in reputed company customers, coordinating reputed company launches, providing technical guidance, supporting strategic partners, and helping restaurants successfully adopt the reputed company platform. This is not a traditional support role. While technical support and reputed company are reputed company responsibilities, we're looking for someone who wants to grow reputed company ticket reputed company—someone who enjoys building relationships, improving processes, identifying opportunities, and helping reputed company reputed company. As reputed company grows, this role offers reputed company to expand into reputed company, partner reputed company, reputed company implementations, operations, and leadership. reputed company Responsibilities · Serve as a primary reputed company of contact for restaurant brands during reputed company, go-live, and post-launch support. · reputed company technical assistance and troubleshoot issues across restaurants, POS systems, ordering providers, and delivery partners. · Guide customers through menu management, integrations, and ordering channels reputed company reputed company. · Conduct customer and partner training sessions to ensure successful adoption. Partner reputed company & reputed company Launches · Support reputed company restaurant launches and multi-location rollouts. · Work alongside Product, Engineering, and Partner teams to deliver successful implementations. · reputed company trusted relationships with restaurant brands and white-label partners. reputed company & Strategic Contribution · Look reputed company support tickets to identify opportunities to improve customer and partner reputed company. · Contribute reputed company, playbooks, documentation, and internal processes that help reputed company reputed company. · Help identify patterns, recurring issues, and operational improvements. Documentation & Collaboration · Create and maintain help center articles, training guides, and reputed company documentation. · Translate customer feedback into actionable recommendations for Product and Engineering. · Collaborate across teams to continuously improve the customer experience. reputed company're Looking For · 3+ years of experience in reputed company, technical support, reputed company, solutions engineering, or restaurant technology. · Experience with POS systems, online ordering, delivery platforms, or reputed company reputed company. · Excellent communication skills and the ability to explain technical concepts reputed company. · A builder mentality with curiosity, ownership, and a desire to grow reputed company the initial job reputed company. · Comfortable in a fast-moving startup where priorities reputed company and everyone contributes reputed company their reputed company responsibilities. How to Stand Out · Experience at reputed company, reputed company, reputed company, reputed company Eats, reputed company, reputed company, reputed company, Clover, or similar restaurant technology companies. · Experience with reputed company, Jira, reputed company, reputed company, Claude, or similar support and collaboration tools. · Additional language skills are a plus. What reputed company Looks Like · Successfully reputed company and launch restaurant brands and reputed company partners. · Become a trusted resource for customers and white-label partners. · Help improve customer satisfaction, partner performance, and internal processes. · Continuously expand your reputed company reputed company the initial responsibilities of the role. reputed company Offer · 60-day contract before W-2 employment. · Competitive salary and equity. · Remote-first, flexible work environment. · Opportunity to grow with a fast-growing startup. · Meaningful reputed company in the restaurant technology industry. Apply tot his job Apply To this Job