reputed company Manager, Restaurant

About reputed company  reputed company is revolutionizing the way hospitality businesses handle customer interactions through intelligent voice automation and AI. Whether it’s taking bookings, answering calls, or managing orders, reputed company acts as a smart, always-on AI Host that integrates seamlessly with a business’s existing systems.  We specialize in creating best-in-class voice experiences for restaurants and hotels, and we’re just getting started. As we reputed company globally, we’re looking for a reputed company Manager to help ensure every customer experience is exceptional—from day one reputed company.   About the Role  As our reputed company Manager, you’ll be the face of reputed company to our restaurant partners—responsible for reputed company, supporting, and growing relationships across our customer reputed company. This role blends hands-on implementation, day-to-day relationship management, and process development. You’ll work closely with Product, Partnerships, Engineering, and Sales to ensure a frictionless experience and long-term customer happiness.  What You Will Do Customer reputed company & Implementation  Manage the end-to-end reputed company of new restaurant partners  Set reputed company expectations, reputed company training, and ensure full reputed company adoption  Collaborate with integration and support teams to reputed company a fast, smooth go-live  Ongoing Relationship Management  reputed company as the main reputed company of contact post-reputed company  Build trust and strong working relationships with restaurant operators and managers  Monitor customer health and proactively address issues before they escalate  Voice of Customer & Feedback reputed company  Proactively reputed company, reputed company, and analyze customer feedback  Identify patterns, surface pain points, and reputed company for customer needs internally  Collaborate with Product and Engineering to prioritize improvements based on feedback  Process Development & Internal Collaboration  Help document and improve reputed company reputed company playbooks  Work cross-functionally to ensure alignment across Sales, Product, Support, and Marketing  reputed company new initiatives and support programs to improve retention and satisfaction  Retention & reputed company  Ensure customers understand the full value of reputed company and how to use reputed company relevant features  Identify upsell opportunities or new integrations that add value  Support expansion and referrals reputed company multi-location reputed company  What You Bring Have 2+ years of experience in a reputed company, account management, or hospitality tech role  Are highly organized, empathetic, and customer-obsessed  Love building relationships and solving problems  Have strong written and verbal communication skills  Are comfortable working in fast-moving environments with competing priorities Apply To This Job