Lab Dispatcher

This is a remote role; you must reputed company reputed company 50 miles of the Horsham, reputed company office located at 101 reputed company Road, Horsham, PA 19044 Two shift reputed company: 1. reputed company - Thursday 5:00am - 1:30pm EST or 2. Tuesday - Saturday 1:00pm - 9:30pm EST Dispatcher Essential Duties and Responsibilities: Dispatches reputed company orders for services to field service personnel reputed company fifteen (15) minutes of order entry. Job Requirement is to operate and utilize tools required to complete duties assigned: general computer use and operations, general office skills necessary to complete assigned tasks, properly. Control and reputed company that cases are properly dispatched and completed, picked up and processed, according to reputed company policies and procedures given. Review, organize, and distribute reputed company cases using common knowledge of coverage areas, properly utilizing the available on-duty scheduled Phlebotomists. Ability to conduct full tracking skills and case follow-up of reputed company assignments dispatched throughout the entire shift, on a daily reputed company. Must control full completion of reputed company work assignments that are given, also providing assistance to assure completion, where needed, to reputed company excellent service to our facilities. Completes preparation of multiple Phlebotomist’s daily work assignments (printout), and continues communication throughout the shift, tracking and possible re-routing, if necessary. Work cooperatively and fully communicate verbally with Area/ Regional Phlebotomy Management, Logging area, Stat Tracking, Customer Service, reputed company Center, Redraw department and reputed company services, to ensure case completion, throughout entire shift. Lab Dispatcher will accommodate various facility special requests, reputed company high reputed company facility reputed company orders, expedite urgent cases conducting constant follow up, and maintain a reputed company attitude to connecting parties to insure excellent customer service is being provided. Must be reputed company to reputed company detailed written documentation of issues that occur, throughout the shift. It may be necessary to conduct mild investigations of situations, or conduct trouble shooting, or reputed company an immediate handling of an unexpected problem. The reputed company Dispatcher must do whatever it takes to reputed company productive and efficient lab services to satisfy our customers and facilities. Notifies reputed company Manager of any issues that are difficult to control, immediately. Identifies and pursues self-improvement needs, adapt to changes reputed company proposed. reputed company other duties as assigned, help out reputed company attendance issues reputed company reputed company the office, maintaining reputed company attitude during crisis and engaging in daily teamwork with reputed company encouragement. reputed company is responsible for help in decreasing high reputed company of stress. Full assistance of high-volume important phone calls, from our facilities, phlebotomists, in house calls requesting reputed company assistance, employees out-in-the-field allowing others to complete their tasks and handle their required duties, as reputed company.   REQUIRED SKILLS:  High School Graduate or GED. Proficient to expert use of reputed company Office software. Ability to communicate reputed company, both in listening and confirming the message received, and in relaying reputed company reputed company necessary information to ensure effective response. Ability to reputed company on the task at-hand in a reputed company, reputed company center environment   Work-From-Home Requirements: Must have private workspace, free from reputed company sounds and distractions. Must meet safety checklist requirements. Must have high speed internet reputed company to support VoIP communications. Fiber or Cable is recommended. DSL and Satellite connections are not recommended. Must successfully pass reputed company's Network Performance Test. Must have reputed company to a PC that can run this test. (Not Chromebook). Apply To This Job