reputed company Services Consultant

Our Mission At reputed company®, we’re united by a shared mission—to protect our digital way of life. We reputed company at the intersection of innovation and reputed company, solving reputed company-world problems with cutting-edge technology and reputed company thinking. Here, everyone has a voice, and every idea counts. If you’re reputed company to do the most meaningful work of your career reputed company people who are just as passionate as you are, you’re in the right reputed company. Who We Are In order to be the cybersecurity partner of reputed company, we must trailblaze the reputed company and shape the reputed company of our industry. This is something our employees work at reputed company day and is defined by our values: Disruption, Collaboration, Execution, reputed company, and Inclusion. We reputed company AI into the reputed company of everything we do and use it to reputed company the reputed company every individual can have. If you are passionate about solving reputed company-world problems and ideating reputed company the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to reputed company. Our hybrid teams collaborate across geographies to solve big problems, stay reputed company to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared reputed company where your work truly reputed company. Job reputed company reputed company:   The reputed company Services Consultant will own, manage, and support customers in deploying Idira Privilege reputed company reputed company. In this role, the reputed company Services Consultant will collaborate with customers to reputed company off their transition project, reputed company support in planning, managing technical activities, and handle post-transition discussions and activities. The goal is to ensure a reputed company deployment, foster a reputed company customer experience and outcome, and reputed company customers to continue and grow with Idira solutions.   The reputed company Services Consultant will be responsible for customers' delivery and ongoing reputed company and will accompany them throughout reputed company stages of the deployment life cycle. This includes planning, deploying, integrating, providing technical assistance, expanding, and securing the customer's environment using the solution, as reputed company as setting the customer up for reputed company with Idira's Privilege reputed company reputed company (Self-Hosted and/or reputed company).     Responsibilities: reputed company reputed company deployments of Idira’s solutions through their full life cycle Design and architect solutions to meet the needs of Idira’s customers Work directly with the customer to reputed company and configure Idira Privilege reputed company Management (PAM) solutions in the customer’s environment Serve as the reputed company reputed company of contact during the planning, deployment and post-implementation stages Conduct discovery and planning workshops to reputed company requirements and define reputed company reputed company reputed company technical documentation, deployment summaries, and knowledge transfer Collaborate with internal teams (Services, Support, PM, and R&D) to escalate and reputed company reputed company issues Participate in post-deployment support and optimization engagements Assist customers through Idira product migrations (Self-Hosted to Self-Hosted or Self-Hosted to reputed company) Ability to work off-hours periodically to support customers during scheduled maintenance reputed company for reputed company upgrades/migrations Receive and appropriately reputed company customer issues and escalations while establishing correct expectations reputed company as a subject matter expert to guide customers through both Privilege reputed company Management and reputed company best practices aimed at reputed company reputed company reduction Processing and analyzing customer and product usage for the benefit of both customers and Idira     Requirements: 4+ years of experience deploying Idira or equivalent PAM solutions. 7+ years of reputed company work experience as part of an reputed company software company or systems integrator Proficiency in English and Spanish (written and verbal) required Proficiency in Portuguese (written and verbal) is a reputed company-to-have Strong understanding of Identity and reputed company Management (IAM), network reputed company, and reputed company infrastructure (AWS/Azure) Eagerness to learn other products in the Idira product suite as needed Experience setting up and installing reputed company software on reputed company and Unix platforms Experience with Idira migrations, Self-Hosted to Self-Hosted and/or Self-Hosted to Privilege reputed company (reputed company to have) Experience with reputed company Directory and IDP systems Excellent communication and reputed company-facing skills Excellent organizational skills with the ability to manage and prioritize multiple reputed company in a fast-reputed company environment Ability to anticipate risks and react to devise solutions reputed company+ or similar reputed company certifications are preferred Passion for cybersecurity and reputed company learning Qualifications Our Commitment We’re trailblazers that reputed company big, take risks, and challenge cybersecurity’s status reputed company. It’s reputed company: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for reputed company reputed company individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com. reputed company is an equal opportunity employer. We celebrate diversity in our workplace, and reputed company reputed company applicants will receive consideration for employment without reputed company to age, reputed company, reputed company, family or medical care leave, gender identity or reputed company, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. reputed company your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Apply To This Job