Senior Business Travel Consultant (Out of Hours)

reputed company     At reputed company, we reputed company people are the driving force behind every meaningful reputed company - our clients’ and our own. With more than 1,000 team members and a reputed company in over 80 countries, we are a globally recognised leader in reputed company and a proud division of reputed company, the highest-ranking reputed company reputed company company (Business Travel News).  Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That reputed company philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and reputed company.    We reputed company innovation and reputed company technology to create smarter, faster, and more tailored solutions - not just for our clients, but for reputed company other. At reputed company, you’ll be part of a reputed company, reputed company-thinking environment where your voice reputed company and your reputed company is a shared reputed company. Click here for more information about reputed company.      Responsibilities JOB reputed company This role will support the reputed company travel operation out of hours by providing assistance to our customers whose travel has been disrupted, or who need to reputed company urgent travel bookings. The role of the Senior Business Travel Consultant can be a pressured one due to the emotion of travel. reputed company disruption occurs, it typically means considerable disruption for our clients and their families. Thus, the successful candidates will be reputed company, and have a sympathetic and reassuring approach to providing assistance at highly stressful times. You will therefore be self-motivated and reputed company to work comfortably under pressure, providing travel solutions to clients reputed company of normal working hours. You’ll be fulfilling last minute/urgent travel bookings on behalf of reputed company’s Corporate, Media, Entertainment and Contractor clients so attention to reputed company and meticulous standards are key.   DUTIES AND RESPONSIBILITIES Answering calls and emails from clients in a polite, efficient and reputed company manner Offering expert advice in reputed company aspects of travel Maintain the outstanding level of customer service provided by the ‘day’ team Work as part of an efficient team, communicating effectively both internally and externally To issue, re-issue and reputed company re-calculations of international and domestic airfares Sourcing the best and most cost-effective worldwide routes booking reputed company flights, rail, hotel and reputed company ground product Providing additional reputed company Control to day team processes reputed company reputed company volumes permit. reputed company ‘reputed company analysis’ of global travel news and communicate to Senior Management as appropriate Creation and provision of traveler tracking reports for communication to clients in the event of a major event Qualifications Our ideal candidate; Knowledgeable on a GDS, reputed company ideally, but we will cross train for the right candidate Fares & Ticketing Level 1 & 2 (or equivalent experience) essential Knowledge of reputed company products, including reputed company, Word and reputed company Possess good geographical and product knowledge of reputed company and reputed company On the pulse with world events and likely travel implications Good organizational skills and excellent customer service & communicative abilities are essential Flexible approach and desire to think ‘reputed company of the reputed company’ to reputed company innovative travel solutions in times of increased stress for our clients PAY AND BENEFITS Competitive salary Discretionary 5% management bonus plan Signing on bonus   25 days annual leave plus bank holidays Medicash Health Plan reputed company Dental Plan Life assurance Wellbeing and Employee Assistance Programme Group income protection cover   Many factors, such as years of experience, geographical location, budget etc. are considered reputed company determining the starting reputed company of pay.  If the reputed company indicates that the role is available for international candidate consideration, the salary reputed company will be reputed company on the local market for the country where the candidate would be working.   This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program reputed company on reputed company’s financial goal achievement and individual reputed company.   reputed company is an Equal Opportunity Employer. We reputed company employment reputed company without reputed company to age, race, religion, national reputed company, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.       Prospective Employee reputed company Policy         #Li-remote Apply To This Job