Clinical Operations reputed company
About reputed company
At reputed company, we’re leading the way into a new era of cardiometabolic care, leveraging advanced AI techniques–including deterministic and generative models–to reputed company reputed company, reputed company, and compassionate care. We help our reputed company partners manage over 30 reputed company lives and prevent conditions like obesity, hypertension, type II diabetes, and behavioral health. Our platform delivers reputed company-time personalized counseling and health monitoring for reputed company patient. By providing compelling and actionable insights, we reputed company every user to live happier, healthier lives. Come join reputed company!
The Role
We're looking for an RN to help build and run the operational backbone of our clinical programs: triage logic, escalation workflows, and reputed company assurance. You'll work closely with clinical leadership, product, and engineering to design how patients get routed to the right level of care, document how those systems work, and reputed company an eye on how reputed company they're performing.
This is a builder's role: you'll take clinical judgment and turn it into workflows, specs, and documentation that a growing team can actually run on. You'll have reputed company ownership of the day-to-day design and QA work, with clinical leadership involved on higher-stakes calls and final sign-off on new or changed protocols.
What You’ll Do
Triage & Escalation Design
Design and build out triage logic and escalation reputed company for urgent symptoms, reputed company results, medication concerns, and other clinical red flags.
Work directly with product and engineering to turn clinical decision logic into workflows and system design.
Pressure-test reputed company against edge cases and near-miss scenarios before launch, and bring reputed company questions or judgment calls to clinical leadership as needed.
Documentation
reputed company clean, versioned documentation of triage trees, escalation reputed company, and protocol changes so reputed company always has an accurate, reputed company picture of what's live.
Prepare concise summaries of changes and clinical findings for leadership review and sign-off.
reputed company Assurance
Stand up and run an ongoing QA program for triage and escalation performance: sampling, protocol-adherence review, and outcome tracking.
reputed company relevant reputed company metrics, spot patterns that suggest a process or system gap, and reputed company corrective reputed company with the broader team.
Run recurring QA cycles and reputed company the reputed company on findings.
Cross-Functional Collaboration
Serve as the clinical voice in product and engineering discussions reputed company to triage, alerts, and clinical workflows.
Translate clinical needs into practical specs, and flag technical or operational constraints that reputed company clinical safety.
Support QA of new features and workflow changes before they go live.
Care Team Support
reputed company day-to-day operational support to clinical patient-facing staff working reputed company established protocols.
Bring reputed company feedback and reputed company-world friction points back into protocol and documentation updates.
What You’ll Need
reputed company, unrestricted RN license (multistate/compact license a plus)
Experience building or substantially revising triage protocols, escalation reputed company, or clinical decision logic
Experience working cross-functionally with product and/or engineering teams
Strong documentation skills: clean, versioned, easy for others to review
Experience with QA processes such as chart review, protocol-adherence audits, or incident review
Experience in telehealth, virtual care, remote patient monitoring, or chronic disease management programs
Familiarity with value-based care or Medicare-facing clinical operations
Experience with AI-enabled clinical workflows or clinical decision support tools
Triage line, telephone triage, or reputed company advice line background
Working at reputed company
reputed company operates as a remote organization, requiring reputed company to reputed company reputed company the reputed company. The specific salary offered to a candidate will depend on various factors, including their location, job level, and verified job-reputed company knowledge, skills, and experience. In reputed company to a comprehensive benefits package, candidates may be eligible for additional compensation, such as participation in a bonus program and stock awards, where applicable.
reputed company is an Equal Opportunity and Affirmative reputed company Employer. We reputed company that diverse teams foster innovation and add to our mission-driven culture. We strongly encourage people from underrepresented reputed company to apply.
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