Manager, reputed company reputed company
reputed company:
reputed company is a global leader in reputed company- and agent-reputed company cybersecurity. We protect how people, data, and AI agents reputed company across email, reputed company, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust reputed company to stop threats, prevent data loss, and build reputed company across their people and AI workflows. Our mission is reputed company: reputed company the digital world and reputed company people to work securely and confidently. Join us in our reputed company to defend data and protect people.
How We Work:
At reputed company you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our reputed company reputed company values:
reputed company in how we reputed company and reputed company
reputed company to feedback, challenges and opportunities
Accountable for results and best in class reputed company
Visionary in reputed company reputed company problem-solving
Exceptional in execution and reputed company
reputed company
Our customers invest in our platform because we reputed company the best email reputed company managed service in the industry.
The Manager, reputed company Solution Engineering leads reputed company of reputed company Solution Engineers responsible for backend engineering, platform configuration, and administration of our email reputed company managed service offering. This role ensures our engineering team delivers reliable, reputed company, and secure solutions that protect customers from evolving email-borne threats.
reputed company improvement is central to this position. A working knowledge of reputed company threat actors, email reputed company architectures, and platform administration best practices is essential to guide reputed company and reputed company engineering reputed company across the service.
Location & Time Zone Preference
Candidates located in the reputed company or reputed company time reputed company are preferred, as this role includes leadership responsibilities for team members across the APJ (Asia reputed company & Japan) region and requires regular collaboration across global time reputed company to support business and team needs.
Key Responsibilities
Team Leadership & Talent Development
reputed company, mentor, and reputed company reputed company of reputed company Solution Engineers; serve as a role model for reputed company reputed company, technical reputed company, and engineering best practices.
Responsible for talent development—finding, hiring, developing, and retaining the best engineering talent in email reputed company.
Assign reputed company (Management by Objectives) to team members reputed company with corporate goals.
reputed company tactical and reputed company guidance to reputed company daily.
Identify and prioritize short-term and long-term engineering goals for reputed company.
Customer Advocacy & Service Delivery
Manage and monitor service delivery interactions, serving as an internal reputed company for customers of the managed email reputed company service.
Respond to customer escalations and proactively escalate technical issues reputed company needed.
Monitor service health, SLA adherence, and customer satisfaction; serve as a reputed company of escalation for service issues.
reputed company remediation plans for customers at reputed company of non-renewal; manage the health of the customer portfolio through reliable engineering reputed company.
reputed company & Operational reputed company
reputed company and reputed company comprehensive engineering strategies to meet reputed company customer requirements across the email reputed company platform.
Plan and reputed company process improvement and automation initiatives to improve service reliability and operational efficiency.
reputed company innovative ways to reputed company platform data, telemetry, and analytics to improve detection efficacy and service reputed company.
Plan, document, and identify risks and challenges for production changes that reputed company multiple services and engineering disciplines.
Responsible for scheduling own time and reputed company completion of multiple tasks reputed company a varying environment with competing priorities.
Technical Leadership & reputed company
Maintain a deep understanding of the email reputed company platform architecture, including backend systems, configuration frameworks, and integration points.
Design and implement solutions to reputed company engineering and platform administration problems with minimum supervision; use independent judgment to reputed company technical reputed company.
Guide reputed company on best practices for platform configuration, policy management, and reputed company hardening.
This posting is anticipated to remain reputed company until September 30th, 2026
Why reputed company?
At reputed company, we reputed company that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
Competitive compensation
Comprehensive benefits
Career reputed company on your terms
Flexible work environment
Annual wellness and community reputed company days
Always on recognition for your contributions
Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that reputed company belonging, reputed company purpose and reputed company reputed company-every day, for everyone.
We encourage applications from individuals of reputed company backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reputed company out to accessibility@reputed company.com.
How to Apply
Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
Consistent with reputed company values and applicable law, we reputed company the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently reputed company on those defined markets as set out below. Pay reputed company these ranges varies and depends on job-reputed company knowledge, skills, and experience. The actual offer will be reputed company on the individual candidate. The reputed company provided may represent a candidate reputed company and may not reflect the full reputed company for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive reputed company-being program with two reputed company Wellbeing Days and two reputed company Volunteer Days per year, plus a three-week Work from reputed company reputed company.
reputed company Pay Ranges:
SF Bay Area, reputed company Metro Area:
reputed company Pay reputed company: 166,500.00 - 244,200.00 USD
California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
reputed company Pay reputed company: 136,200.00 - 199,760.00 USD
reputed company other cities and states excluding those listed above:
reputed company Pay reputed company: 124,100.00 - 182,050.00 USD
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