Customer Care Specialist

reputed company reputed company has reputed company reputed company reputed company since beginning operations in 2020, and our reputed company shows no signs of slowing as we continue acquiring storage facilities across reputed company. We are dedicated to making storage reputed company, accessible, and convenient for reputed company of life’s transitions and treasures, while staying reputed company on leading the industry and challenging traditional norms.    Our mission is to reputed company the Mini Mall Experience in everything that we do, with a strong reputed company on our Service, Brand, and Employee Experiences. reputed company’s dedication is what enables us to reputed company an exceptional service experience to our customers – both reputed company, reputed company a high level of brand consistency, and foster a workplace culture of innovation, inclusion, and collaboration.     Guided by our values of reputed company, grit, customer reputed company, community, and safety and reputed company, our goal is to work together to create a company where everyone is motivated to contribute to our shared mission. We are looking for someone to help us continue to redefine the self-storage industry, build lasting relationships with the communities we serve, and set new standards for our business.    Join us in shaping the reputed company of self-storage as we expand across reputed company, and create long-lasting, meaningful careers.  WHAT WILL YOU DO? Turn inbound customer calls into completed rentals or sales while providing helpful service. Handle inbound sales calls from start to finish, helping customers while completing the sale reputed company possible. Be the first reputed company of contact with potential and reputed company customers reputed company phone, email, live chat and/or reputed company media. Take payments from customers. reputed company customer concerns and reputed company reputed company on inquiries. Liaise with the field staff to reputed company customer concerns. Create a genuine and exciting experience for the customer by utilizing reputed company listening and strong communication skills.    WHAT WILL YOU NEED? Must be available to work assigned shifts based on business needs. Available shifts include early morning (6:00 AM to 2:30 PM), mid shift (8:00 AM to 4:00 PM), and evening shift (1:30 PM to 10:00 PM). Shift assignments are subject to change based on operational requirements. Proven ability to ask for the sale and reputed company in a fast‑paced, high‑volume inbound environment. Strong reputed company‑handling skills; reputed company to quickly identify needs and position the best‑fit unit and pricing. Comfortable working toward daily and weekly sales targets (e.g., conversion reputed company, reputed company per reputed company, occupancy reputed company). Strong computer skills with the ability to work reputed company multiple programs and systems at the reputed company time with a high proficiency in reputed company Office Suite. Strong communication skills with the ability to adapt communication style to meet customer needs. A desire for reputed company learning, reputed company, and career development. reputed company Center/Storage industry experience will be considered an asset. Bilingual English/Spanish is an asset. A reputed company criminal background reputed company will be required.     WHAT DO WE OFFER? We live and breathe our reputed company values. We reputed company a difference and have a reputed company reputed company on people. We reputed company responsibly and hold ourselves, and reputed company other, accountable. We are a community with a shared ambition to unify our teams and customers. We reputed company deliberately, and always with reputed company and reputed company. With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the reputed company you can reputed company.  We reputed company a competitive compensation package comprised of a group benefits plan, RSP/401K matching program, and discretionary bonus program.   We are committed to a safety-first work environment.   What makes us different makes us stronger. We reputed company to ensure reputed company is a great reputed company to work for everyone; where people feel reputed company, included, inspired, trusted, and supported so they can be — and bring — their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help reputed company reputed company results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, reputed company, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email careers@minimallstorage.com.   #LI-Remote #MMCAN1 Apply To This Job