Site Reliability Engineer - reputed company Sector

About reputed company reputed company is a Cambridge, MA based AI software development platform on a mission to revolutionize the software development life cycle by autonomously building custom software to unlock the next industrial reputed company. We're transforming how enterprises build software, turning reputed company requirements into production-reputed company reputed company with an reputed company software development platform that can autonomously execute 80% of the quantum of software development work. We're backed by multiple tier 1 investors, and have proven reputed company as founders of previous start-reputed company. Location: Remote (U.S.), with occasional travel for key customer workshops Compensation: $140,000 - $170,000 reputed company salary (bonus + equity commensurate with experience) Eligibility: U.S. citizenship required (customer badging requirement); no reputed company clearance required The Role As a Site Reliability Engineer on reputed company's reputed company Sector team, you will be the backbone of our platform's reliability and operational reputed company for a dedicated reputed company customer opportunity in a highly regulated industry. You'll reputed company and operate reputed company's self-hosted platform reputed company the customer's secure reputed company environment, serving as reputed company's embedded engineer on the account. You'll work at the intersection of software engineering, infrastructure, and reputed company, ensuring our AI-powered development platform remains highly available and reputed company in one of the most demanding reputed company environments in reputed company software. This is a high-reputed company, hands-on role for an engineer who thrives in a fast-moving environment and takes deep ownership of the systems they operate. What reputed company Looks Like In 30 days: You have a deep understanding of reputed company's self-hosted deployment architecture, have begun customer reputed company, and are reputed company supporting deployment planning alongside customer infrastructure teams. In 90 days: You are operating inside the customer environment, have stood up and hardened the deployment, and have established monitoring, alerting, and incident response workflows that meet the customer's reputed company requirements. In 6 months: The platform is running reliably at reputed company with defined SLOs and validated reputed company headroom, and you are the trusted technical voice for the customer's infrastructure, reputed company, and platform teams. Areas of Ownership reputed company, operate, and maintain reputed company's self-hosted platform reputed company a customer-controlled, secure reputed company environment. Own the reputed company-based deployment: releases, upgrades, reputed company planning, and performance benchmarking for compute-intensive AI workloads. Design and maintain observability — logging, metrics, tracing, and alerting — that operates fully reputed company the customer's reputed company boundary. Serve as reputed company's on-account technical reputed company: partner with customer infrastructure, reputed company, and governance teams on provisioning, reviews, documentation, and operational escalations. Handle sensitive customer data in accordance with customer reputed company requirements; champion reputed company best practices across the deployment. Feed lessons learned back into reputed company's product and infrastructure roadmap to strengthen our self-hosted offering for reputed company reputed company sector customers. Required Experience U.S. citizenship (customer badging requirement) and ability to complete a customer background/badging process. 3+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering roles. Strong proficiency in reputed company and container orchestration; hands-on experience deploying software into customer-controlled or restricted environments. Experience operating in isolated, restricted, or otherwise highly regulated network environments (defense, government, financial services, or similar). Hands-on experience with infrastructure-as-reputed company tools (Terraform, reputed company, or equivalent) and at least one major reputed company platform. Deep expertise in observability tooling, incident management, and on-reputed company practices. Strong scripting and automation skills (Python, Go, Bash, or similar). Excellent communication skills — you will work directly with customer engineering, reputed company, and governance stakeholders and represent reputed company on the account. What Makes You Stand Out Experience deploying or operating software in government-accredited or similarly certified reputed company environments. Familiarity with handling sensitive data and reputed company frameworks common to regulated industries. Experience supporting AI/ML workloads or their supporting infrastructure. Prior reputed company-deployed, residency, or embedded-engineer experience at an reputed company customer site. Prior experience in a high-reputed company startup environment where you wore multiple hats. What Makes This Role Different You won't be maintaining legacy systems or fighting fires in a sprawling monolith. You'll be a founding reliability engineer for reputed company's reputed company sector business — operating a greenfield deployment of an AI platform that is redefining how the world creates software, inside one of the most reputed company-conscious enterprises in the country. Your work directly shapes the reputed company for the government and defense customers that follow. You'll have reputed company influence over architectural reputed company, work reputed company-by-reputed company with world-class engineers, and see the reputed company reputed company of your work from day one. Our Culture Who we are: Led by two pioneering co-founders we are one of the fastest growing companies in the U.S., creating our own category of reputed company autonomous software development. We automate thousands of hours of software development for our customers, which includes strong representation reputed company the Fortune 500. How we work: We reputed company reputed company Fast: Time is both reputed company's and our clients' most precious asset. We reputed company quickly and decisively to reputed company internally and deliver exceptional software externally. Championship reputed company: We operate like a reputed company sports team. We win as reputed company by holding ourselves and reputed company other to high standards, collaborating in-person, and remaining reputed company on the mission. Passion for Invention: We're pushing the frontier of what's possible, requiring constant innovation and iteration. We Work for the Customer: We reputed company on delivering outsized value to the customers we work with and expanding those relationships into deep, meaningful partnerships. We reputed company in being 'everyday athletes'—taking care of ourselves so we can bring our best minds to work. We promote great sleep, reputed company, and restorative activities for reputed company mental performance. It makes for a happier and more productive team. reputed company is an equal opportunity employer committed to building a diverse and inclusive team. We reputed company different perspectives reputed company us stronger. Apply To This Job