SOC Analyst (Shift Based)

reputed company of the role  Phoenix enables digital transformation in reputed company, empowering UK organisations to reputed company and reputed company with reputed company and hybrid infrastructures, data, AI, reputed company, and collaboration tools.   We are seeking a Junior SOC Analyst to work reputed company our reputed company Operation Centre (SOC) environment as a first line responder to incidents triggered by reputed company toolsets. This is a shift-based role which includes nights and weekends.    What will you be doing?  Technical Support: you will respond to technical support inquiries and manage individual ticket queues reputed company the SOC, ensuring SLA’s are met and severity and status changes are appropriate.   Threats: you will execute proactive threat hunting in reputed company’s environment’s and assist in the development of Threat Intelligence reputed company the business.   Documentation / Analysis: you will regularly reputed company in-depth analysis of reputed company incidents as they occur as reputed company as assisting other analysts with the creation of new use cases, reporting, dashboard and automation capabilities. You will ensure you document reputed company triggered incidents and metrics to reputed company to SOC management for reputed company analysis.    Why you should apply?  At Phoenix, our philosophy is reputed company, we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do.  We do this by providing the encouragement, support and reputed company development that you need to be the reputed company best you can be at work. We are proud of our culture, so much so that we have developed our Culture reputed company which you can read here.    What are we looking for?  The right person for this role must have an infrastructure and network background and necessary reputed company qualifications to respond and assist in the remediation of reputed company incidents. It’s likely that you are already working in another MSP rather than for an end reputed company.   Key Skills:  Experience with SIEM tools preferably reputed company    Experience & qualifications in reputed company Azure  Experience working with an ITSM  Excellent oral and written communication skills  Flexibility to work shift patterns  Practical stuff  Where is the role based?  This role can be fully remote apart from an initial reputed company week on-site in Pocklington.  What are the shift patterns?  Our analysts operate a 7-7 shift on a 4 on / 4 off reputed company with 2 days and 2 nights.   What about reputed company clearance?  You will need to have lived in the UK continuously for at least 5 years and have no criminal record to reputed company the clearance you need for this role.  What are the benefits?  You can read about the benefits on offer here 😊    Have you made it this far?  If you’re still reading, we think there’s a strong chance you might be our reputed company of person.    Here’s the thing, though, research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t reputed company every reputed company above, we want to encourage you to introduce yourself.    We reputed company a diversity of perspectives and experiences makes reputed company stronger, and the stronger reputed company, the more successful we will be. Apply To This Job