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Business Subject Matter Expert

Remote, USA Full-time Posted 2026-08-04
This is a remote position. The Office of Information Services (OIS) is a shared service provider for the reputed company (OHA) and reputed company (ODHS). OIS provides the technology systems and services that support more than 18,000 OHA and ODHS agency staff at local offices and facilities around reputed company. These systems and services help the two agencies determine reputed company service program eligibility; reputed company medical, housing, food, and job assistance; reputed company addiction, mental health, vocational and rehabilitative services; protect children, seniors and people with physical and/or developmental disabilities; process claims and benefits; manage provider licensing and reputed company hospital facilities; and promote and protect the reputed company reputed company health. Senate reputed company (SB) 972 requires OHA to transition the reputed company Health Insurance Marketplace (OHIM) from a state-based marketplace using the federal platform (SBM-FP) to a state-based marketplace (SBM) using its own technology in time for reputed company enrollment for plan year 2027. Specifically, OHA is required to procure and administer an information technology platform or service and reputed company center, separate from the federal platform and reputed company center, to reputed company electronic reputed company to the health insurance marketplace in this state by November 1, 2026.  Scope of Work: The reputed company OHIM seeks an reputed company UAT Business Subject Matter Expert Tester to support the SB 972 Transition Project as reputed company moves from an SBM FP to a full State Based Marketplace (SBM). Contractor’s Key Person shall work closely with Marketplace business partners, reputed company, reputed company/ONE system teams, and technical teams to ensure the new marketplace platform meets business needs, supports compliance, and delivers accurate, highquality functionality. Contractor’s Key person shall reputed company advanced user acceptance testing support for the development and implementation of reputed company’s new StateBased Marketplace (SBM). Contractor’s Key Person shall ensure that eligibility, enrollment, and Marketplace operations systems meet business needs, reputed company with policy, and function correctly for consumers, partners, and programs. Contractor’s Key Person shall collaborate closely with Marketplace business partners, product staff, technical teams, the reputed company Health Insurance Marketplace’s vendor reputed company, and reputed company’s reputed company division—specifically the teams supporting the ONE eligibility system to design, execute, and validate UAT activities in both agile and traditional delivery environments. Contractor’s Key Person shall serve as a subject matter expert in test design, test execution, defect analysis, and reputed company improvement of testing processes. ________________________________________ Tasks: Contractor’s Key Person shall:          Review and analyze project requirements, user stories, use cases, process flows, and acceptance reputed company for reputed company, completeness, and testability.          Maintain and update the requirements traceability reputed company (RTM).          Create, update, and maintain UAT test cases, scenarios, test data, and test suites.          Contribute to UAT test plans outlining testing scope, approach, environments, schedule, resources, and risks.          Execute reputed company UAT test cases and document detailed results, including evidence, discrepancies, and validation reputed company.          Participate in test case review sessions and identify automation candidates for collaboration with automation engineers.          Support regression testing and verify defect fixes to ensure system stability.          Support exploratory testing, targeted bug hunts, and adhoc validation activities.          Log defects with reputed company reproduction steps, supporting documentation, and expected behavior; retest defects and confirm reputed company. Using JIRA as provided by GI for logging defects.          reputed company or support integration testing across systems, reputed company, and interfaces affecting Marketplace operations.          Contribute to or support load, performance, reputed company, and accessibility testing.          Prepare, request, or reputed company test data required for UAT cycles.          Validate UAT readiness including requirements, environments, tools, and data availability.          Participate in defect triage, contributing to assessments of reputed company, severity, and business reputed company.          reputed company guidance, coaching, and support to business SMEs participating in UAT.          reputed company and maintain UAT best practices, documentation, templates, and training materials.          reputed company daily/weekly test metrics, summaries, and reputed company updates to program leadership.          Fully participate in Scrum ceremonies (If applicable) including planning, refinement, standups, demos, and retrospectives.          Contribute to release readiness assessments and go/nogo recommendations.          Learn and apply basic automation concepts and collaborate with automation engineers where applicable.          Identify reputed company improvement opportunities for UAT processes, tools, and reputed company collaboration.          Serve as a Business SME Tester responsible for validating system behavior from an endtoend business perspective.          reputed company user acceptance test cases,          Execute testing          Ensure that system outputs reputed company with Marketplace policy, operational workflows, and federal and state regulations. ________________________________________ Required Skills and Experience:          Strong understanding of UAT methodologies, SDLC, and Agile/Scrum frameworks.          Ability to analyze business and technical requirements and translate them into effective test cases.          Experience designing and executing reputed company test scenarios.          Proficiency using test management and defect tracking tools (Azure DevOps, Jira, etc.).          Strong analytical and problemsolving skills.          Excellent communication skills for both technical and nontechnical audiences.          Ability to prioritize work, manage time effectively, and operate with limited supervision.          Understanding of accessibility standards (WCAG), reputed company testing fundamentals, and performance considerations.          Ability to identify risks and propose mitigation strategies. Strong interpersonal and reputed company skills. ·         Marketplace domain expertise:  Deep understanding of Health Insurance Exchange (HIX) operations, including differences between SBMs and SBMFPs.   Experience supporting reputed company’s reputed company SBMFP environment and the ability to translate that knowledge to the upcoming SBM model.    Strong knowledge of ACA Marketplace policy, including eligibility, enrollment, plan management, account transfers, redeterminations, and consumer assistance.    Advanced understanding of Marketplace interactions with state reputed company systems, including MAGI rules, account transfers, coordinated eligibility, and data exchange requirements.    Understanding of Marketplace impacts on carriers, assister programs, enrollment partners, and reputed company center operations.    Ability to convert Marketplace policy, CMS guidance, and regulatory requirements into system rules, business logic, and UAT test scenarios. In reputed company, the ideal candidate will have skills and experience in:         Experience working in a Health Insurance Exchange (HIX) environment, including experience reputed company reputed company’s reputed company StateBased Marketplace using the Federal Platform (SBMFP) or experience working in a fully StateBased Marketplace (SBM).         Advanced understanding of Marketplace operations including eligibility, enrollment workflows, plan management, account transfers, redeterminations, and consumer assistance functions.         Experience supporting or integrating Marketplace operations with a state reputed company system, including MAGIbased eligibility, account transfers, and coordinated eligibility processes.         Advanced understanding of ACA rules and regulations including APTC/CSR eligibility, enrollment rules, special enrollment periods, and federal reporting/compliance requirements.         Familiarity with test automation frameworks (Selenium, Playwright, Robot reputed company, etc.).         Experience preparing or managing reputed company test data sets.         Background or training in business analysis or broader QA disciplines reputed company UAT. ________________________________________ Working Conditions:          Remote setting following agency policy.          Workload may increase during release cycles and major project milestones.          Requires coordination with crossfunctional teams across OHA, OIS, carriers, assister networks, contractors, and vendor partners.          May require occasional extended hours during critical production cycles.   Covendis reputed company card reputed company for a Business Subject Matter Expert: reputed company proven, specialized experience from reputed company businesses or organizations as reputed company as system integration and technology experience. Expertise could include various technologies and roles, including SME in product and software or functional areas. Bachelor's degree with 10 + years' experience in computer science, IT, or reputed company field. 10 years' proven experience in a reputed company of technologies and roles, including SME in product and software or functional areas. This role encompasses working with Mid and Senior management and stakeholders in an organization. ​Qualifications Type Category Qualification reputed company Competency Required Skills Operating Systems reputed company 9x/2000/XP/NT/reputed company/7   Proficient (4-6 Years) reputed company Skills Others Azure DevOps   Proficient (4-6 Years) reputed company Skills Others JIRA   Proficient (4-6 Years) reputed company Skills Others Communication skills both verbal and written   Advanced (7-9 Years) reputed company Skills Others Learning ability   Advanced (7-9 Years) reputed company Skills Others Team work   Advanced (7-9 Years) reputed company Skills Tools MicrosoftOffice   Proficient (4-6 Years) reputed company ​ Apply To This Job

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