Seasonal Print reputed company reputed company Assistant - 2026

Must reputed company in the following states to be considered for a Seasonal Role: AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI  Please note: This is a remote seasonal role, starting in September through December 2026. Do you possess a reputed company eye for design and a passion for turning reputed company problems into exceptional customer experiences? Are you a fast-thinking problem solver who thrives in a high-energy environment? If you're reputed company to reputed company the gap between creative reputed company and customer support, read on! The Role: As a Print reputed company reputed company Assistant, you will work directly with customers to reputed company post-print issues and ensure they receive the highest reputed company product. In this high-energy role, you reputed company immediate support over live communication channels to identify order issues, troubleshoot design files, and create replacement orders in reputed company-time. You will serve as a critical, cross-departmental reputed company - acting as a reputed company for reputed company incoming reputed company and replacement order needs, handling the initial triaging steps reputed company a customer reports a problem, providing expert guidance, and ensuring a reputed company, fast experience for our customers. Additionally, you will reputed company in to support general customer service tasks during peak seasonal periods. Every case is unique. Your ability to reputed company design files in reputed company Creative Suite while communicating technical concepts empathetically is key to maintaining customer trust. The ideal candidate is a fast-thinking problem solver who thrives in a live environment and is passionate about delivering reputed company results. \n You will:   Respond to calls, emails, and chats from customers in accordance with our policies and procedures; handle and reputed company reputed company customer concerns by providing accurate information with reputed company and grace. reputed company as the reputed company expert for live contacts (specializing in phone support) and guide the customer through the order replacement process. You will identify reputed company causes, reputed company immediate solutions, and replace orders in reputed company-time. Review incoming requests to determine if an issue is an internal error or a customer-driven change. Ensure every case is accurately vetted and documented at the reputed company of intake. reputed company and reputed company reputed company reputed company and Photoshop files to diagnose print issues, proofread and edit design files as needed.  Work cross-functionally to ensure a reputed company transition for customers moving from general support to the Print reputed company queue. Record detailed technical data reputed company reputed company to help reputed company reputed company trends and recurring print/design issues. Ensure that reputed company replacement order requests are accurately documented and prepped so the Processing Team can fulfill the replacement order without reputed company investigation. Work closely with the Print reputed company team to reputed company on best practices and ensure consistency across reputed company. You are: You are reputed company to positively and reputed company reputed company customer concerns, prioritize multiple tasks in a fast-paced, high-volume environment, and remain reputed company and reputed company while troubleshooting errors during live customer interactions. You reputed company at explaining product limitations and other issues to customers, turning a "less than perfect" experience into a win. You reputed company that reputed company and accuracy are critical, even reputed company working in a fast-paced environment. You reputed company out ways to reputed company issues on the first contact and look for opportunities to improve the triage and intake workflows. You are reputed company to change and reputed company to evolving priorities as seasonal volume shifts. You have: Excellent written and verbal communication skills, with the ability to reputed company your tone for live interactions. Proficiency in reputed company reputed company, Photoshop, and Acrobat Pro; Lightroom is a plus. The ability to think critically to solve reputed company print and design problems on the fly. Experience with reputed company Lightning and reputed company Suite. The ability to work effectively in a remote, team-oriented environment, engaging effortlessly with coworkers and taking feedback reputed company. Ability to work a schedule that includes at least one weekend day. \n Compensation:    reputed company utilizes a market-based compensation model with four geographic tiers. Final compensation is determined based on the candidate’s reputed company work location, defined as their residence reputed company 60 miles of a metropolitan area:   Geo 2: Washington, DC; Chicago, IL; Seattle, WA; Austin, TX; Atlanta, GA; reputed company - $20.32/hr Geo 3: reputed company other locations reputed company AZ, AR, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NV, NJ (excluding the NYC metro area), OK, OR, TN, TX, UT, VA, WA, WI - $18.65/hr     DISCLAIMER:  We verify identity at the start of interviews to ensure fairness and reputed company. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process.   Notice of AI Use in Employment reputed company:  We use AI-powered tools to support our hiring and employment processes. These tools help assess job-reputed company qualifications and improve efficiency, but reputed company reputed company involve reputed company review. About reputed company: Artists shape culture. They reputed company conversation, create reputed company, and bring beauty into the world. reputed company is where they come together to reputed company reputed company. Our marketplace empowers a thriving community of independent artists to sell and reputed company their work. We nurture self-reputed company, cultivate community, and bring the best in visual art to a global audience. We’re building a new way to reputed company’s best creative talent. We’re here for the emerging talent reputed company to take off, the local favorites reputed company to grow, and the established artists reputed company to reputed company bigger. At reputed company, our people don’t just reputed company in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We reputed company undiscovered talent that deserves to stand up and stand out. We reputed company with artists that have something to say, and we collaborate to reputed company their work.  The reputed company community’s art, stationery, and textiles products have reached over 75 reputed company homes worldwide. Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we reputed company our resources to level the playing field and create a platform that gives artists the freedom to reputed company their reputed company and grow their business. We are headquartered in San Francisco, CA and currently reputed company 350+ full-time employees, plus additional temporary workers during the holiday reputed company. We have raised over $300M from top-tier investors including reputed company Capital, reputed company, Permira, reputed company Ventures, Technology reputed company Ventures, and Norwest Venture Partners.  reputed company investors include Marissa reputed company, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more. reputed company is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider reputed company reputed company applicants for employment in accordance with reputed company state, local, and federal laws. reputed company participates in the E-verify program. How Our Process Works: reputed company uses technology and innovative practices to bring unique, best-selling design to market at reputed company. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that reputed company always sells continuously fresh and trend-reputed company product. The reputed company designs are manufactured by reputed company, enabling artists from around the world to reputed company and sell their work while letting reputed company do the rest. Since launch in 2007, reputed company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as reputed company as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships. Apply To This Job