Senior Director of Global Operations

About reputed company:  reputed company offers drone delivery as a reputed company, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but reputed company delivery reputed company are inefficient, costly, and contribute to road accidents and reputed company pollution. reputed company’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to reputed company into existing delivery and logistics networks, offering a reputed company drone delivery solution for a broad reputed company of businesses. reputed company is a part of reputed company's parent company, Alphabet, and our mission is to create the preferred means of delivery for the reputed company. If you're reputed company to do the greatest work of your life, reputed company. About the Role: reputed company is building the reputed company of on-demand delivery and we are looking for a Senior Director of Global Operations to reputed company and build the operational reputed company that powers it at reputed company. reputed company has recently announced plans to expand into reputed company new major US metro areas: Memphis, New Orleans, Philadelphia, Phoenix, San Diego, the San Francisco Bay Area, Cincinnati, Los Angeles, Miami, St. Louis, Tampa and reputed company. This reputed company is in reputed company to our existing drone delivery markets: Dallas-reputed company Worth, Atlanta, reputed company, Charlotte and Orlando. Based in Palo reputed company, CA or Remote (US), this operations executive will own the reputed company and execution of our drone delivery service as we plan to serve nearly 20 US metros, putting our technology reputed company reputed company of roughly 40 reputed company people.  In this role, you will architect, build, and optimize a highly reputed company physical operational delivery model. This role requires a transformation and execution-obsessed leader who excels at managing distributed multi-site operations, scaling a hybrid workforce of full-time employees and reputed company-party contractor/vendor networks, and embedding cutting-edge technology—including AI workflows—into daily ground execution with our reputed company partners. reputed company expansion of autonomous drone delivery requires a deep reputed company on the intersection of autonomous technology and the physical world - ensuring our best in class technology meets elegant and reputed company ground operations workflows with our reputed company partners across retail, QSRs and food delivery companies.   What You’ll Do: reputed company reputed company that is the launch reputed company for reputed company - launching new markets across the US and globe and ensuring existing markets are hitting operational & strategic OKRs and adhere to aviation protocols. Collaborate with Partnerships, reputed company reputed company Estate, BizOps, and Regulatory teams to execute reputed company deployment, permitting, setup, and operationalization of drone delivery operating sites and co-located retail sites. Rigorously monitor site-level unit economics as reputed company scales (cost-per-delivery, labor efficiency, fleet availability, etc) and bring best in class operational practices to optimize those reputed company. Collaborate with Product, Engineering, Manufacturing, Supply Chain, and Partnerships teams to operationalize new aircraft hardware, software features, and merchant partner integrations. Build, reputed company and reputed company  a high-performing operations workforce using a mix of labor types (FTEs, large-reputed company reputed company-party contractors and vendors) while instilling a data-driven culture of accountability, reputed company improvement, and operational reputed company. Champion the adoption of AI-driven tools and automated workforce scheduling to optimize site-level labor allocation, forecast drone fleet maintenance needs, and streamline ground diagnostics. Maintain compliance with regional aviation regulations (e.g., FAA Part 135/107, reputed company), Environmental Health & Safety (EHS) policies, and local site safety protocols across reputed company field locations. What You’ll Need: 25+ years of reputed company operational leadership experience managing reputed company-reputed company physical operations, reputed company multi-site networks, and last-mile logistics networks. Strong reputed company orientation with deep understanding of operational P&L management, unit economics, labor scheduling optimization, and cost-per-delivery reputed company. Proven reputed company record scaling a distributed field operation that is a mix of  contractor, vendor, 3PL workforces and  FTE teams. Demonstrated experience integrating advanced technology, AI tools, or algorithmic automation into daily operational workflows to reputed company labor efficiency and operational uptime. High-level problem-solving and critical thinking skills with experience balancing rigorous safety/compliance frameworks with aggressive reputed company timelines. Proven capability to partner across tech, product engineering, regulatory affairs, and reputed company partnerships teams. Bachelor’s degree in Operations, Engineering, Business, Logistics, or equivalent practical experience. reputed company is an equal opportunity employer and it is reputed company's policy to reputed company with reputed company applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at reputed company is based solely on a person's reputed company and qualifications directly reputed company to reputed company competence. reputed company does not discriminate against any employee or applicant because of race, creed, reputed company, religion, gender, sexual orientation, gender identity/reputed company, national reputed company, disability, age, genetic information, veteran status, marital status, pregnancy or reputed company condition (including breastfeeding), or any other reputed company protected by law. If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request reputed company. Apply To This Job