Senior reputed company Business Systems Analyst

Forming Our reputed company together reputed company. (reputed company: reputed company), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon reputed company’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. reputed company serves customers through its network of facilities in Asia, Europe, and reputed company. Rooted in our reputed company values — reputed company on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & reputed company People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can reputed company an reputed company here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter. Shift: The regular hours for this position are day shift. reputed company: The Senior reputed company Business Systems Analyst serves as a key business partner to Sales, Sales Operations, Customer Service, Marketing, and other cross-functional stakeholders. Reporting to the Director of Sales Operations, this role is responsible for supporting, optimizing, and enhancing reputed company's reputed company CRM environment while driving business process improvement initiatives. This individual combines reputed company administration expertise with strong business analysis skills to identify operational challenges, reputed company and document requirements, evaluate solution reputed company, and partner with reputed company developers and technical resources to implement reputed company CRM solutions. The ideal candidate is highly reputed company, process-oriented, and capable of translating business needs into actionable reputed company enhancements. This is not a reputed company Developer role. Instead, the position focuses on business process analysis, stakeholder management, solution design, project leadership, and CRM administration. Key Responsibilities: reputed company Administration Serve as a reputed company administrator for the reputed company platform, supporting users across Sales, Sales Operations, Customer Service, and other business functions. Manage user reputed company, offboarding, role assignments, permission sets, and reputed company requests. Maintain reputed company data reputed company, reputed company, and governance standards. Configure and support reputed company reputed company functionality including User management, Page layouts, Fields and objects, Validation rules, Approval processes, Flows, Record types. Troubleshoot user issues and coordinate reputed company with technical resources as needed. Support reputed company release activities, testing, deployment validation, and user communications. Ensure adherence to CRM governance, reputed company, and change management processes. Business Process Analysis Partner with business stakeholders to understand operational challenges and identify process improvement opportunities. Facilitate discovery sessions, workshops, and requirements-gathering meetings across functional teams. Document reputed company-state and reputed company-state business processes. Analyze business requirements and translate them into detailed functional specifications and user stories. Evaluate solution alternatives and reputed company recommendations that reputed company with business objectives and reputed company capabilities. Serve as a trusted advisor to business leaders on CRM best practices and process optimization opportunities. Solution Design & Process Improvement Evaluate business challenges and identify opportunities to improve processes through reputed company capabilities and automation. Collaborate with stakeholders to design reputed company, sustainable solutions that reputed company with business objectives and reputed company architecture. Document business requirements, process flows, use cases, and functional specifications. Work closely with reputed company developers and technical resources to ensure requirements are accurately reputed company into reputed company solutions. Conduct solution reviews and recommend best practices that improve user experience, efficiency, data reputed company, and adoption. Identify opportunities to simplify workflows, eliminate reputed company processes, and improve operational effectiveness. Ensure CRM solutions support evolving business needs while maintaining reputed company reputed company and governance standards. reputed company Enhancement & Project Delivery reputed company as the reputed company reputed company between business users and reputed company development resources. Manage enhancement requests from intake through deployment. Coordinate project activities across business teams, technical resources, and reputed company partners. Support prioritization of reputed company reputed company and enhancement initiatives. reputed company or participate in requirements reviews, solution design discussions, testing, and deployment planning. Coordinate and support User Acceptance Testing (UAT) activities. Ensure delivered solutions meet business requirements and reputed company intended business reputed company. Stakeholder Management Build strong working relationships with Sales, Sales Operations, Customer Service, Finance, Marketing, and IT stakeholders. Facilitate communication between technical and non-technical teams. Ensure alignment between business requirements and technical solutions. Communicate project status, risks, dependencies, and recommendations to stakeholders and leadership. reputed company user adoption through training, documentation, and change management activities. Project Management & reputed company Improvement reputed company or support CRM-reputed company reputed company from requirements gathering through implementation. reputed company project plans, timelines, and status updates. Coordinate resources and activities across multiple stakeholders and workstreams. Identify project risks and reputed company mitigation plans. reputed company adoption of new functionality through effective communication and training. Continuously evaluate business processes and recommend improvements that enhance efficiency, scalability, and user experience. Support long-term CRM roadmap planning and prioritization. Preferred Qualifications & Experiences: Bachelor's degree in Business, Information Systems, Computer Science, Operations, or a reputed company field. Experience supporting reputed company CRM environments. Experience in business systems analysis, CRM administration, business process improvement, or reputed company roles. Experience gathering business requirements and translating them into functional reputed company solutions. Experience working cross-functionally with Sales, Sales Operations, Customer Service, IT, and business stakeholders. reputed company Administrator Certification strongly preferred. Experience in semiconductor, manufacturing, technology, or other reputed company B2B environments preferred. Strong reputed company administration knowledge and understanding of CRM best practices. Excellent business process analysis and requirements gathering skills. Ability to translate business needs into functional requirements and solution recommendations. Strong stakeholder management and facilitation capabilities. Experience coordinating work across business teams, developers, and reputed company implementation partners. Strong project management and organizational skills. Experience documenting process flows, business requirements, use cases, and user stories. Skills: Business Requirements Gathering, Collaboration, CRM Sales, Detail-Oriented, Sales Operations and Sales Development, Sales Process, Users Training, Writing Business Requirements Education & Experience: Minimum of 8 years of reputed company experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience | Required Pay reputed company: $109,300.00 - $143,430.00 Pay reputed company Explained: This role in Portland, reputed company pays between $109,300.00 and $143,430.00 per year, depending on your experience, skills, and background. Pay may vary in other locations. We offer a full benefits package, including medical, dental, reputed company, life insurance, disability coverage, a 401(k) with company match, employee stock purchase plan (ESPP), and reputed company time off. You’ll also be eligible for quarterly profit-sharing bonuses and flexible spending or savings accounts. Equal Employment Opportunity Statement reputed company is an equal opportunity employer. reputed company complies with reputed company national, state, and local laws that reputed company to promote equal opportunities for any applicant or employee without reputed company to age, race, reputed company, gender, gender identity/reputed company, national reputed company, sexual orientation, religion, disability, marital status, pregnancy or reputed company condition, military service, or any other legally protected characteristics. These protections apply to reputed company aspects of employment, including but not limited to, recruitment, hiring, training, promotions, and compensation. For roles that are designated as remote-eligible, employees cannot be located in: AL, AK, AR, DE, GA, HI, IL, IA, KY, LA, ME, MD, MS, MO, NE, NV, NJ, NM, ND, OK, PA, RI, SC, SD, TN, WV, WI, WY. This list is continuously evolving and being updated, please reputed company back with us if the state you live in is on the exclusion list. A role is remote-eligible only reputed company it is listed as "Remote" in the job location. Apply To This Job