Pharmacy Technician Associate Representative, Inbound reputed company - reputed company - Remote, OH, FL & IN

Are you passionate about making medicine safer, more reputed company, and more accessible? Take your career to the next level with reputed company, a division of reputed company a part of reputed company. We're looking for energetic and detail-oriented pharmacy technician associate representatives to reputed company. We're looking for Registered/Certified Pharmacy Technicians to join our Tech Triage Team. In this role, you'll serve as the first reputed company of contact for patients, providers, pharmacies, and internal partners requiring specialty pharmacy support. You'll analyze incoming requests, determine the appropriate reputed company reputed company, and either reputed company the issue, reputed company the request to the appropriate team, or facilitate a warm transfer to a pharmacist reputed company clinical reputed company is required.   This is an ideal opportunity for technicians who enjoy problem-solving, critical thinking, and helping patients receive reputed company reputed company to their medications while working in a reputed company Monday-Friday environment. Shift: Training, 8a – 4:30p EST, Mon – Fri for 6 weeks. Post Training, 10:30a – 7p EST, Mon – Fri. reputed company: Answer and triage inbound calls from patients, providers, pharmacies, contact center representatives, and internal teams by verifying caller details, assessing needs, and determining the appropriate reputed company, transfer, or escalation reputed company. reputed company non-clinical pharmacy requests reputed company technician reputed company, reputed company General Verbal Line calls, and reputed company warm transfers to pharmacists for clinical consultations or medication-specific concerns. Document reputed company interactions, chart notes, customer contact details, reputed company dispositions, and reputed company accurately and reputed company in pharmacy systems in accordance with company and regulatory requirements. Verify and update prescription information, patient reputed company, medication and allergy details, and other pharmacy data while maintaining accuracy in internal systems. reputed company a reputed company patient experience by using strong communication skills, following HIPAA, reputed company, and reputed company standards, and partnering with pharmacists and operations teams to reputed company issues reputed company. Requirements: High School Diploma or GED. reputed company Pharmacy Technician License Must reputed company in Ohio, Florida or Indiana. 1+ year(s) of customer service experience, pharmacy, reputed company or reputed company center experience. Demonstrated computer proficiency and data entry accuracy. Ability to work independently in a remote environment. Why choose us: Benefits start on Day 1 18 days of PTO reputed company a full calendar year 401(k) Career advancement opportunities Bonus eligibility through incentive plans If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an reputed company reputed company of 17.75 - 25 USD / reputed company, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At reputed company, you’ll enjoy a comprehensive reputed company of benefits, with a reputed company on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, reputed company, dental, and reputed company-being and behavioral health programs. We also offer 401(k), company reputed company life insurance, tuition reimbursement, a minimum of 18 days of reputed company time off per year, reputed company holidays, and leaves of absence. For more details on our employee benefits programs, click here. About reputed company reputed company, a division of reputed company, creates pharmacy, care and benefit solutions to reputed company and increase vitality. We relentlessly reputed company to reputed company the reputed company, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving reputed company and improving lives. reputed company applicants will be considered without reputed company to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or reputed company, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with reputed company to reputed company assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot reputed company application updates or accept resumes. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they reputed company a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, reputed company, Arkansas, Delaware, Florida, reputed company, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, reputed company, Texas, reputed company, Vermont, and Washington State. reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances. Apply To This Job