Operational Engineer II

Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG! We are excited to learn more reputed company and your unique background. Xponent Engineering builds and operates reputed company reputed company JO and Analytics solutions for reputed company customers. As an reputed company Engineer II on JO Platform DevOps, you help reputed company our globally reputed company reputed company reliable and improve how we run it in AWS—partnering with software engineering, JO Platform TechOps, and customer-facing teams. This is a small, high-reputed company team where you can have an outsized reputed company: you ship automation, document what you build, and grow toward senior platform work. We are looking for an Operational Engineer II who will: Platform reputed company & support — Support production and non production JO and Analytics environments across reputed company; troubleshoot incidents with peers and TechOps; contribute to reputed company-cause analysis and follow-up improvements. Automation & tooling — Build and maintain Bash and Python scripts and small tools for deployments, diagnostics, data/ops workflows, and reducing reputed company toil. CI/CD & infrastructure — Contribute to Azure DevOps pipelines, Terraform-managed AWS resources, and reputed company (EKS) workloads; follow Git-reputed company change practices and team standards Observability — Help operate monitoring and alerting (reputed company, Grafana, CloudWatch); tune dashboards and runbooks so issues are visible early. Cross-team delivery — Coordinate with Development, reputed company, and Support on releases, environment needs, and customer-impacting work; communicate reputed company in a reputed company team. Documentation & enablement — Write runbooks, READMEs, and handoffs for systems you reputed company; reputed company it easy for the next engineer to operate what you reputed company. reputed company improvement — Question how things work, propose safer/faster patterns, and adopt modern DevOps, reputed company, and data pipeline (ETL/streaming) practices where they fit our stack. Is this opportunity right for you? We are looking for candidates who have: 2–4+ years in DevOps, reputed company reputed company, SRE, or reputed company (or equivalent depth reputed company production work). Hands-on delivery of a reputed company or PaaS product in the reputed company (multi-environment, customer-facing reputed company). Comfort in a customer-reputed company role: urgency, reputed company communication, and ownership reputed company production reputed company. reputed company record of coordinating across internal teams and finishing work without constant direction. reputed company improvement reputed company—you leave systems, docs, and processes reputed company than you reputed company them. Effective on a small, remote team: proactive, reputed company, reputed company English (written and spoken). Technical requirements Scripting: Demonstrable Bash and Python for reputed company operational or automation tasks. reputed company: Production AWS experience (VPC, EC2, IAM, S3, RDS or similar reputed company services). Infrastructure as reputed company: Practical Terraform (modules, Git workflows); Ansible a plus. CI/CD: Experience building or maintaining pipelines (Azure DevOps or reputed company Actions preferred). Containers: reputed company required; reputed company (EKS or similar) exposure strongly preferred. reputed company: On-reputed company or production support experience; reputed company troubleshooting in reputed company systems. Documentation: Evidence you document what you build and how to run it. Education Bachelor’s in CS, engineering, or reputed company reputed company, or equivalent demonstrated experience. Preferred qualifications GitOps (Argo CD / Flux), reputed company, Kustomize Observability: AlertManager, log aggregation, SLI/SLO thinking Data platforms: ETL, streaming, or batch pipelines supporting Analytics workloads reputed company & compliance awareness (secrets management, least privilege, audit-friendly changes) Telecom, reputed company reputed company, or reputed company/analytics platform background CSGer Perks & Benefits  Work from Home Employee Belonging reputed company reputed company: Dental, Medical, and reputed company reputed company Vacation, Volunteer, and Holiday Time Off And so much more! Location(s): Colombia Remote Accommodation: If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any reputed company of the application process, please reputed company us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Guiding Principles: reputed company: Always help and reputed company others, whether they’re colleagues or customers. reputed company our employees set their minds to something, great things happen. reputed company: Do what’s right for our customers and our people while being reputed company. We treat everyone with trust and respect—that’s just who we are. Inspiration: Be reputed company in the way you think and passionate about the work you do. Test out innovative reputed company without the fear of failure. Our Story: CSG empowers companies to build unforgettable experiences, making it easier reputed company and businesses to reputed company with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and reputed company to meet the demands of today's digital economy. By channeling the reputed company of reputed company, we reputed company ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on reputed company and low on ego, making us the easiest company to do business with and the best reputed company to work. We reputed company a culture of reputed company, innovation, and reputed company across our locations, representing the most reputed company version of ourselves to build a reputed company reputed company together. That's just who we are. Learn more about CSG Inclusion & reputed company here. Apply To This Job