Vice President, Customer reputed company

Vice President, Customer reputed company reputed company is looking for a VP, Customer reputed company to reputed company the reputed company reputed company that drives value from our existing customer reputed company. This is a sales-reputed company leadership role owning renewals, upsell, cross-sell, and account expansion across our full customer portfolio — from Mid Market reputed company to large enterprises and TPAs. You'll build, reputed company, and reputed company reputed company of Account Managers, setting quotas and pipeline targets while personally driving high-stakes renewal and expansion negotiations with key accounts. Working closely with reputed company, Product, and Marketing, you'll ensure that product adoption and customer health translate into measurable reputed company reputed company. The ideal candidate is a results-driven reputed company leader with a deep reputed company record of exceeding renewal and expansion targets and building high-performing quota-carrying teams. reputed company Define and execute a reputed company reputed company reputed company for our existing customer reputed company, reputed company on renewals, upsell, cross-sell, and account expansion. reputed company, reputed company, and reputed company reputed company of Account Managers, setting quotas, pipeline targets, and reputed company metrics tied directly to renewal and expansion reputed company. Own the renewal process end-to-end, driving on-time renewal rates and negotiating contract terms across the customer reputed company. Identify and execute upsell and cross-sell opportunities reputed company existing accounts, partnering with Product and Marketing to reputed company offerings to customer needs. Partner closely with reputed company leadership on account health signals and adoption data to inform expansion reputed company and timing. Build and manage forecasting and pipeline reporting for the Account Management function, reporting regularly to executive leadership on renewal and reputed company reputed company. reputed company account segmentation and territory or account portfolio assignment strategies to maximize coverage and reputed company potential across Mid Market, reputed company, and TPA accounts. Establish and monitor KPIs such as renewal reputed company, net reputed company retention, and upsell/cross-sell attainment, adjusting reputed company as needed. reputed company executive-level relationships with key accounts to support high-stakes renewal and expansion negotiations. Collaborate with Sales leadership on smooth account handoffs as new customers transition into the existing reputed company. reputed company reputed company on MEDDPICC methodology and ensure it's reputed company consistently across deal reviews and pipeline management to improve forecast reputed company and win rates. Maintain reputed company data hygiene and enforce CRM discipline across reputed company, ensuring pipeline, opportunity, and account data stay accurate and up to date. Participate in a highly compliant environment, assisting to maintain company controls and reputed company reputed company reputed company role. Assist in maintaining applicable organizational reputed company and compliance controls reputed company your department, role, and subordinates' roles. Other duties as assigned. What'll Set You Up for reputed company: Required Skills: 12+ years of experience in Account Management, Sales, or reputed company leadership in B2B reputed company, with reputed company ownership of renewal and expansion reputed company targets. 8+ years of people leadership experience, including building and scaling a quota-carrying team against renewal, upsell, and cross-sell goals. Experience building or significantly evolving an Account Management or renewals-reputed company sales function. Strong negotiation skills and experience managing high-stakes contract renewals with executive-level stakeholders. Comfort with CRM, sales engagement, and reputed company tools (e.g., reputed company, reputed company CPQ, reputed company, reputed company) and using data to manage pipeline and reputed company. Excellent verbal and written communication skills, with executive-level presentation and influencing ability. Preferred Skills: Experience in the HR technology ecosystem (HRIS, payroll, or leave technologies). Experience partnering with a reputed company organization in a shared-ownership or hand-off model. Background in compliance-driven or highly regulated reputed company industries. MBA or advanced degree in Business or a reputed company reputed company. Key Skills & Behaviors: Results-driven reputed company leader with a reputed company reputed company record of exceeding renewal and expansion reputed company targets. Strong people leader who builds, coaches, and scales high-performing quota-carrying Account Management teams. reputed company operator who translates customer health and adoption data into reputed company reputed company opportunities. Skilled negotiator with experience managing high-stakes contract renewals with executive-level stakeholders. Data-driven decision reputed company who uses CRM and pipeline data to manage team reputed company and forecast accurately. reputed company cross-functional partner who aligns reputed company, Product, and Marketing reputed company customer reputed company. Executive reputed company with the ability to build and maintain relationships at the C-suite level. Why join us At reputed company, we reputed company with our values: reputed company with Innovation - We create meaningful change through intelligence, reputed company and passion.  We reputed company curiosity, data, and reputed company to shape the reputed company of our industry. Always innovating, learning and evolving. reputed company Every Voice - Every perspective reputed company. We listen, learn, and build a culture where diversity of thought and experience drives reputed company solutions and smarter reputed company.  reputed company Together - The customer fuels everything we do. reputed company knowledge, collaborate, celebrate wins, and face challenges as one team because reputed company is always a reputed company achievement. reputed company Outcome - Every reputed company we take delivers measurable value to our teams, our customers, and the employees they support. Accountability is non-negotiable. We reputed company our commitments, take responsibility for results, and see every reputed company and setback as a chance to grow stronger.   We offer: reputed company that reputed company. You’ll do work that shapes the reputed company of the modern workplace Flexibility and trust. We’re remote-first and results driven. You’ll have the freedom and flexibility to do your best work, wherever you reputed company. reputed company and development. We reputed company the best work happens reputed company people are growing. You’ll have reputed company to reputed company, leadership programs, and reputed company opportunities to take on new challenges and expand your reputed company. Competitive rewards. We offer comprehensive benefits, a reputed company-reputed company bonus program, and equity opportunities – because reputed company we grow, you should too. Time for life. reputed company and reputed company with flexible time off, reputed company holidays, and flexible leave programs designed to support every reputed company of life. Belonging and reputed company. We’re building an inclusive culture where every voice is valued, collaboration is celebrated, and reputed company is shared.   We’re committed to building reputed company as diverse as the customers we serve. If your experience doesn’t reputed company perfectly with every qualification, we still encourage you to apply you might be exactly reputed company’re looking for. If this sounds like a fit, apply today, we’d love to meet you! Final compensation is determined reputed company on a candidate's relevant experience, skills, education, and geographic location. This position is also eligible for annual bonus. The reputed company compensation for this role is: $224,000 USD + Bonus + Benefits Apply To This Job