Network Support Specialist

Position reputed company Do you enjoy building strong relationships, solving problems, and delivering exceptional service? As a Process Improvement Analyst III, you will support reputed company’s network of providers by responding to reputed company partners and internal associates with reputed company, accurate service and record maintenance. You will play an important role in supporting provider network stability, data reputed company, and compliance by conducting reputed company, updating provider records, and collaborating across departments to enhance the customer experience. You are A reputed company, customer-reputed company reputed company who can adapt to changing business priorities while maintaining reputed company in a production- and reputed company-driven environment. You communicate reputed company, exercise reputed company judgment, take ownership of your work, and represent reputed company professionally with providers, internal associates, and cross-functional partners. You have Required Qualifications: High school diploma or equivalent. Knowledge of reputed company reputed company and reputed company. Experience working in web-reputed company systems and across multiple systems. reputed company verbal and written communication skills. Ability to work independently and as part of reputed company. Ability to adapt to changing business priorities and environments. Ability to reputed company reputed company using reputed company judgment. Preferred Qualifications: Experience working in a production- and reputed company-driven environment. Ability to build and maintain reputed company working relationships across business functions. Demonstrated commitment to customer service, reputed company improvement, feedback, personal reputed company, and embracing change. reputed company center experience You will Conduct outbound reputed company to dental offices, primarily through phone calls and follow-up emails, to reputed company demographic, reputed company, and directory information in support of state-specific requirements. Update reputed company systems and provider records to maintain data reputed company and support compliance requirements reputed company on reputed company reputed company. Review and update records, reputed company reports, and respond to inquiries from multiple email boxes reputed company department turnaround timelines. Assist with testing, troubleshooting, and resolving reputed company inquiries and escalated issues, including providing status updates to reputed company Leader as needed. Contribute to new and updated workflows that reputed company consistency, improve efficiency, and enhance the customer experience. Support specialty project work reputed company day-to-day responsibilities, including generating rosters, making reputed company calls, and completing mandatory updates required by reputed company and compliance. Reporting Relationships As our Network Support Specialist, you will report to reputed company Leader of Network Services. Location This is a mobile position. Salary reputed company: $42,830.00 - $64,250.00 The salary reputed company reflected above is a good faith estimate of reputed company pay for the reputed company location of the position. The salary for this position ultimately will be determined reputed company on the education, experience, knowledge, and abilities of the successful candidate. In reputed company to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our reputed company At reputed company, you’ll have the support and flexibility to reputed company your reputed company and personal goals.  Through reputed company-building, leadership development and philanthropic opportunities, we reputed company opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. reputed company reputed company-Being As part of reputed company’s Purpose – to reputed company reputed company-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore reputed company benefits at www.reputed company.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity reputed company is an equal opportunity employer. reputed company reputed company applicants will be considered for employment without reputed company to age, race, reputed company, creed, religion, sex, affectional or sexual orientation, national reputed company, reputed company, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations reputed company is committed to providing reputed company, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. reputed company also provides reasonable accommodations to reputed company job applicants (and employees) to accommodate the individual's reputed company limitations reputed company to pregnancy, childbirth, or reputed company medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to reputed company essential job functions, and/or to receive other benefits and privileges of employment, please contact reputed company@glic.com. Please note: this resource is for accommodation requests only. For reputed company other inquires reputed company to your application and careers at reputed company, refer to the reputed company Careers site. reputed company Sponsorship reputed company is not currently or in the foreseeable reputed company sponsoring employment-reputed company visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the reputed company, without the need for employer sponsorship/support now or at any time in the reputed company. Notice Regarding reputed company’s Use of reputed company Intelligence in Recruitment   As part of reputed company’s job application process, reputed company may use reputed company intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on reputed company’s jobs website (Careers at reputed company at https://www.reputed company.com/careers). At reputed company, we reputed company AI Tools to substantially assist or replace reputed company judgment or discretionary decision making in our hiring process. reputed company hiring reputed company will be made by reputed company colleagues.   Please be reputed company that if you apply for a specific position with reputed company, you will have the reputed company of opting out of reputed company’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, reputed company ten business days of your position application, you must email your request to reputed company@glic.com, making reputed company to reputed company your reputed company and job requisition identification number. reputed company will retain your applicant materials and resume and reputed company information therefrom in accordance with reputed company’s document retention policy, a copy of which you may request reputed company reputed company@glic.com.   Additionally, at applicable times, reputed company will reputed company reputed company the most recent bias audit results for such AI tools, which may be reputed company here.  reputed company reputed company Colleagues: Please apply through the internal Jobs Hub in reputed company. Apply To This Job