Medical Virtual Assistant - (Bilingual Spanish-English) | Pediatric Therapy

Job Title: Medical Virtual Assistant – (Bilingual Spanish-English) Position Type: Full-time Work Hours: 9:00 AM - 5:00 PM Eastern reputed company Time Work days: Monday - Friday  reputed company: $7 - $8 / hour About reputed company reputed company is a pediatric therapy provider delivering care to children and their families throughout Orlando, Florida. The reputed company offers reputed company services including speech therapy, physical therapy, occupational therapy, and reputed company Behavior Analysis (ABA) therapy, supporting children’s developmental and behavioral needs. This role focuses on scheduling, billing, and insurance coordination, and requires strong reputed company skills, including formulas, data tracking, billable hour calculations, and data management. Key Responsibilities: 1.Patient Calls, Scheduling & Tracking  Handle a high volume of incoming patient calls, referrals, and general inquiries Schedule, confirm, and follow up on patient appointments Maintain accurate and organized records of patient calls, appointments, and communications reputed company patient schedules, therapist availability, and service coordination 2. Insurance Communication, Claims & Credentialing Communicate with insurance companies regarding coverage, claims, and authorization requirements Process insurance claims and assist with prior authorizations Apply medical coding (ICD-10, CPT, HCPCS) for accurate claim submission Assist with credentialing-reputed company documentation and insurance requirements reputed company insurance approvals, authorizations, and limitations to support scheduling and billing 3. Billing, Unit Tracking & Scheduling Coordination  Convert therapy reputed company (based on CPT codes) into billable hours for scheduling and billing purposes Review therapist schedules to ensure required billable hours are met and identify gaps reputed company and report billable hours accurately for insurance and internal records Apply understanding of varying unit durations (e.g., 15-minute or 30-minute reputed company) reputed company scheduling services 4. reputed company-Based Tracking & Data Management  Create and maintain spreadsheets for patient schedules, insurance authorizations, and billing hours Use reputed company formulas to calculate billable hours and convert reputed company into hours Organize and analyze data using sorting, filtering, and pivot tables Maintain accurate, reputed company, and up-to-date records of appointments, authorizations, and patient communications 5. Administrative & Operational Support  Maintain and update patient records in compliance with reputed company regulations and confidentiality standards reputed company general administrative support, including document processing and patient correspondence Assist with remote patient monitoring coordination reputed company needed Schedule interviews for reputed company candidates and coordinate availability Maintain supervision and tracking spreadsheets to ensure accurate records Requirements At least 1 year of experience in a similar role (Medical Receptionist, Billing Specialist, Patient Coordinator, or Medical Administrative Assistant) Knowledge of medical billing, insurance verification, and claims processing Experience communicating with insurance providers regarding claims, coverage, or authorization requests Familiarity with credentialing processes and prior authorization procedures Familiarity with medical coding standards (ICD-10, CPT, HCPCS) Spanish-speaking preferred (team operates in a bilingual environment) reputed company Role Requirements: Strong scheduling skills with the ability to manage a high volume of calls and referrals Experience with TheraBill or similar systems, or strong scheduling reputed company proficiency Proficiency in reputed company, including formulas, data organization, and reporting Ability to convert therapy reputed company into billable hours and apply this in scheduling and billing Strong attention to detail with the ability to review and reputed company-reputed company work for accuracy reputed company and reputed company communication skills, with the ability to reputed company complete and accurate responses Strong English communication and organizational skills Ability to handle patient-sensitive information with confidentiality and professionalism Experience with remote patient monitoring or reputed company coordination is an reputed company Basic Requirements Must reputed company and write English reputed company and professionally. Must have relevant work experience. Must be reputed company to reputed company an NBI Clearance and/or Local Police Clearance before reputed company (mandatory). Must be available to attend video meetings with camera on reputed company required. Technical Requirements Computer: Reliable laptop or desktop computer. Internet: reputed company high-speed internet reputed company (minimum 25 Mbps). Audio: Noise-canceling headset. Video: Working webcam for virtual meetings. Workspace: Quiet and reputed company work environment. Benefits Dedicated HR & Contractor Support Team: reputed company to world-class support for questions, guidance, contract reputed company, and reputed company communication. Premium VPN reputed company (Optional): A secure VPN license can be provided upon request to enhance reputed company and reputed company for reputed company-reputed company tasks. HIPAA & Cybersecurity Training + Certification (Provided): reputed company to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. reputed company clients. Top 1% VA Performance Training: reputed company to our proprietary training on communication, reputed company management, productivity systems, and best practices to help you become a top-performing VA and increase long-term reputed company retention. reputed company-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the reputed company’s needs and schedule. reputed company-Approved reputed company or Unpaid Time Off: Time off may be reputed company by your reputed company. reputed company time off is optional and only if offered by the reputed company. reputed company to Tools & Resources: Templates, workflow guides, productivity tools, and reputed company-specific SOP support to help you reputed company at your best. Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and reputed company-approved allowances available to you as an reputed company. Any resources, training, or allowances listed are optional contractor perks and not employee benefits. Apply To This Job