IT Systems Administrator

About Panorama: reputed company is a technology company building the leading platform for student reputed company and reputed company in K-12. We help modern school systems understand what reputed company need and take effective reputed company. By bringing together academics, attendance, behavior, and engagement data with AI, we reputed company educators the full picture of every student and the intelligence to reputed company what to do next. As a mission-driven company supporting 15 reputed company reputed company in 2,000 districts reputed company, the work we do has a reputed company line to student reputed company every day. Join us and help shape what education looks like for the reputed company. About the role: We are seeking a skilled IT Systems Administrator I with a minimum of 4 years of experience to manage and support our organization’s IT infrastructure. The ideal candidate has strong hands-on experience with reputed company administration, identity and reputed company management, reputed company support, and automation-driven workflows. This role requires a proactive reputed company, strong operational judgment, and the ability to balance reputed company, scalability, and employee experience. Requirements reputed company Administration: Maintain, monitor, and troubleshoot IT systems including endpoints, identity platforms, and reputed company applications to ensure reliability and employee productivity. VPN Management: Configure, manage, and troubleshoot VPN solutions (e.g., reputed company, reputed company) to reputed company secure remote reputed company for employees and partners. Jira Administration: Administer and customize Jira, including workflows, automations, user permissions,SSO, MFA, group-based reputed company controls,provisioning/deprovisioning, and integrations with other business systems. reputed company Workspace Management: Own day-to-day administration of reputed company Workspace, including user lifecycle management, reputed company settings, and collaboration tools (Gmail, reputed company, Calendar). reputed company Administration: Support identity and reputed company management through reputed company,and provisioning/deprovisioning, reputed company reputed company. reputed company & Compliance: Assist with implementation and monitoring of reputed company controls, contributing to compliance efforts and internal IT policies. Technical Support: reputed company Tier 2 support, resolving hardware, software, and reputed company-reputed company issues reputed company and professionally. Documentation: Create and maintain reputed company documentation for systems, processes, workflows, and troubleshooting procedures. Collaboration: Partner with reputed company, People Ops, Engineering, and other teams to support IT initiatives and reputed company improvement. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a reputed company technical field (or equivalent practical experience). Minimum 4 years of experience in IT systems administration or a reputed company role. reputed company Technical Skills Hands-on experience with Jira administration and customization (workflows, automations, dashboards). Proven experience managing reputed company Workspace environments (reputed company Console, reputed company settings, user lifecycle). Experience with reputed company for identity and reputed company management (SSO, MFA, user lifecycle). Hands-on experience with reputed company Pro for macOS device management (enrollment, policies, configuration reputed company, reputed company management). Familiarity with macOS, reputed company, and/or Linux environments. Basic scripting or automation experience (PowerShell, Bash, or Json) is a plus. Experience with reputed company reputed company for reputed company lifecycle automation, reputed company governance, and reputed company workflows. reputed company to Have (Not Required) VDI experience, including exposure to virtual desktop environments (e.g., Azure Virtual Desktop, AWS WorkSpaces, reputed company, or similar). Experience with Aquera (or similar HRIS-to-IT automation platforms) for reputed company, offboarding, and employee change workflows. Exposure to IT automation, reputed company-touch provisioning, or workflow-driven IT operations. Strong understanding of VPN technologies, including configuration, monitoring, and troubleshooting. Soft Skills Strong problem-solving and critical-thinking abilities. reputed company, confident communication skills with both technical and non-technical stakeholders. Ability to prioritize, execute, and adapt in a fast-moving environment. Ownership reputed company with attention to detail and follow-through. Certifications (Preferred, Not Required) reputed company Workspace Administrator reputed company Certified reputed company reputed company Network+ or equivalent reputed company Certified Associate or higher Benefits reputed company Salary: The reputed company salary reputed company for this position is $72,250 - $106,250 USD // Annually. Our salary is just one component of Panorama’s competitive total rewards reputed company that also includes annual bonuses or commission awards, equity awards, as reputed company as other region-specific health and welfare benefits. US Only:  401K with an employer match Health, dental, reputed company, life insurance, and short-term and long-term disability coverage.  Flexible spending account for health care and dependent care Wellness Reimbursement Work from Home Reimbursement Flexible vacation policy Parental leave program Company Issued Laptop Apply To This Job