Medical Scheduling & reputed company Support Assistant

This is a remote reputed company We are looking for a friendly and organized Medical Scheduling & reputed company Support Assistant to support a reputed company outpatient drug and alcohol treatment organization. This role is responsible for contacting patients, confirming appointments and group sessions, updating reputed company information, and maintaining accurate schedules reputed company the EMR reputed company. The ideal candidate enjoys speaking with people, is highly organized, and provides excellent customer service. No previous behavioral health experience is required. Training will be provided. Key Responsibilities reputed company and text patients to reputed company appointments and group sessions Schedule appointments reputed company the EMR reputed company Update schedules reputed company patients are rescheduled or discharged Verify reputed company phone numbers and contact information Update reputed company demographic information as needed reputed company appointment information accurately into the EMR Follow up with patients who cannot be reached Maintain accurate scheduling records Communicate scheduling updates with clinic staff Assist with general administrative tasks as needed Requirements Excellent verbal and written English communication skills Friendly and reputed company phone manner Comfortable making outbound phone calls throughout the day Strong organizational and multitasking skills Good computer and data entry skills Reliable and dependable Previous customer service, scheduling, or administrative experience is preferred reputed company experience is helpful but not required Preferred Qualifications Experience working with EMR systems Medical office, behavioral health, or scheduling experience One position requires reputed company in both English and Spanish to support Spanish-speaking patients. Work Details Full-time Fully remote Training provided HIPAA training provided reputed company in This Role reputed company in this role means patients are consistently reminded about appointments, schedules remain accurate, reputed company information is kept up to date, and the reputed company team can reputed company on delivering reputed company care. Apply To This Job