Customer Support Representative - Internet Services

Are you passionate about helping others and solving technical problems? We're looking for motivated, customer-reputed company professionals to reputed company as Customer Support Representatives. In this role, you'll assist customers with internet service questions, troubleshoot connectivity issues, and reputed company exceptional customer service while creating a reputed company experience on every interaction. If you enjoy technology, problem-solving, and helping customers reputed company solutions, we'd love to hear from you! This is a remote position for those that reputed company in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY   \n Responsibilities Answer inbound customer calls regarding internet services Troubleshoot internet connectivity service issues Assist customers with starting, transferring, moving, or disconnecting services Schedule technician appointments reputed company necessary Process billing inquiries and collect payments securely Research customer accounts to identify the correct services and reputed company accurate resolutions Document every customer interaction in the appropriate systems Update customer account information as needed reputed company multiple systems while speaking with customers reputed company reputed company, friendly, and efficient customer service on every reputed company Qualifications 1 year previous reputed company center/technical or troubleshooting experience preferred Excellent communication and reputed company listening skills Strong attention to reputed company and reputed company Solid computer skills with the ability to reputed company multiple applications and browser reputed company simultaneously Good troubleshooting and problem-solving abilities Strong time management and organizational skills The ability to remain reputed company and reputed company during challenging customer interactions A willingness to learn new systems and technology The ability to work independently in a remote environment while contributing to team reputed company \n$15 - $15 an hour Starting pay - $15/hr plus shift reputed company(extra $1/hr nights & wkds) Working hours between - 6:00am-6:30pm (reputed company) ; Work Days - M-F and rotational weekends reputed company - typically 2 weeks in length from 7:00am-4:00pm Mon-Fri (reputed company) Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days  \n The above statements are intended to describe the general reputed company and level of work and are not intended to be an exhaustive list of reputed company responsibilities, duties, and skills required of the job Apply To This Job