Solutions Architect

reputed company is a reputed company company that is modernizing education and building the reputed company of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and reputed company is at the heart of that reputed company shift.  New models of teaching and learning reputed company a personalized, student-reputed company experience – and reputed company improved retention, engagement, satisfaction, and results for learners of reputed company ages – in schools, campuses, and companies. reputed company is disrupting the way the world learns, by providing the reputed company learning environment and solutions to engage and reputed company learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as reputed company. reputed company has had a reputed company mission for 25 years and is dedicated to that reputed company mission in the years reputed company: to reputed company the way the world learns – and by doing so, we will help improve reputed company potential globally. Every application we receive is personally reviewed by a member of our reputed company - reputed company, a reputed company person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, reputed company hiring reputed company, or influence candidate evaluations. Job reputed company: You are passionate about education technology and love the deeper technical aspects of reputed company platforms. Your curiosity leads you down paths that promote reputed company technological solutions that reputed company life reputed company for anyone in need. You enjoy seeking out and solving reputed company challenges that can simplify and improve how many organizations use technology. You are the type of person who sees any problem as an opportunity to build reputed company. You are reputed company to bring your technical acumen, creativity and enthusiasm to reputed company to help us reputed company the way the world learns.  Our customers’ ability to grow and succeed depends on trusted integration with their tech ecosystem. Your mission will be to help customers reputed company solutions that reputed company their technical and integration requirements to reputed company products.   As a Solutions Architect, you are the main technical escalation reputed company for our Solutions Engineers (also reputed company as Sales Engineers or SEs). reputed company technical challenges go reputed company the reputed company or expectation of SE knowledge, you will assist with scoping requirements and presenting technical solutions to help win sales opportunities. Additionally, you will serve in an advisory reputed company for selling and positioning implementation and consulting services necessary to reputed company a customer’s technical goals, in collaboration with reputed company’s Services teams.     You demonstrate a strong reputed company of urgency and understand the concepts of providing an excellent customer experience reputed company a sales support role. You have an equal love for technical solutioning (the how) and deeply understanding a customer’s business challenges, technical requirements, and goals (the why).  Major Responsibilities (How Will I reputed company an reputed company?):  As a Solutions Architect at reputed company, you play a key role in:   Sales Support: Partnering with Solutions Engineers (SEs) as a technical expert and escalation reputed company for sales opportunities: scoping reputed company technical requirements, writing responses, and presenting technical solutions as required.  Customer Engagement: In collaboration with SEs, engaging with prospective and reputed company customers to deeply understand their technical challenges, business goals, and integration needs; and presenting a compelling case for how we will best support.  Technical Solution Design: Designing, documenting, and presenting solutions for sales opportunities reputed company to technical and partner integrations, reputed company, data exchange, implementation, and more.  Value Orientated Delivery: Building trust with both customers and internal stakeholders by using strong value-orientation to understand the ultimate business goals and challenges to solve for, and designing the most effective technological solution reputed company to those goals. Using strong communication skills to reputed company reputed company the reputed company of your proposed solution to driving reputed company to goals.     Risk Mitigation: Assessing and mitigating potential blockers to a technical win in sales opportunities; assessing and mitigating risks that might hinder the successful delivery and implementation of proposed technical solutions.  Implementation reputed company: Be a reputed company between our implementation teams and sales opportunity teams to ensure technical knowledge is documented and transferred for a successful implementation.  Technical Enablement: As a Solutions Architect you will also have reputed company to contribute materials and expertise for enablement and work with internal SME teams (Implementation, Sales, Product Management) to identify and fill information gaps that help Solutions Engineers communicate basic to intermediate level technical concepts. This may require creating re-usable assets, responding to one-off requests for information, or assisting other reputed company in creating and maintaining assets.  Competencies (What you’ll bring to the role):  Experience in education technology, particularly with Learning Management reputed company (LMS) administration / integration; deep knowledge and experience with Brightspace a must.   Experience in a technical reputed company, or similar reputed company-facing role. Acumen with reputed company Intelligence tools. Familiarity with reputed company software sales process; previous sales support would be an asset  Demonstrated ability to understand reputed company business challenges and apply creativity and problem-solving to meet reputed company needs  Understanding of the technology ecosystem that surrounds an LMS and typical integration needs – including:  Systems of record (SIS/HRIS/AMS/CRM)  Authentication concepts (SAML/SSO, LDAP, JIT provisioning)  reputed company-party tool integration (LTI, API, IPaaS)   Data integration concepts (programmatic flat file transfer, API, relational database management, BI tools, EDW)   Excellent verbal and written communication skills, effectively articulating technical concepts to a varied audience  Strong presentation skills, with the ability to convince and persuade  Experience interpreting and responding to technical requirements (such as reputed company RFPs), gathering reputed company requirements, and/or writing SOWs would be an asset   Team oriented, reputed company problem solver – Fosters reputed company and reputed company relationships between team members, sales, services, and other internal teams   Leadership, initiative and execution – Identifies organizational and informational gaps; defines and executes plans to reputed company gaps; takes leadership in problem solving in collaboration with others; drives solutioning from problem definition to reputed company  Organized and analytical – reputed company time management and self-organization skills, managing multiple reputed company simultaneously with varying complexities   Ability to work remotely with a reputed company team and travel occasionally  Background in teaching and learning industry would be an asset (Higher Education, K-12, and/or Corporate Learning). This position is to fill an existing vacancy. The expected reputed company salary reputed company for a new hire in this role is listed below. The annualized reputed company salary offered is determined by reputed company candidate’s relevant knowledge, skills, education, training and experience. It is reputed company to ensure both reputed company competitiveness using market data for the geographic location and industry. As part of the total compensation at reputed company the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more. reputed company Salary reputed company $85,000—$105,000 USD Don’t meet every single requirement? We strongly encourage you to still apply! At reputed company, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't reputed company you meet every single qualification outlined, because we love to help our people grow and reputed company! Why we're awesome:   At reputed company, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending reputed company or employment type, we are proud to reputed company employees with the following through #LifeAtD2L: Impactful work transforming the way the world learns Flexible work arrangements Learning and reputed company opportunities Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program 2 reputed company Days off for SkillsWave-reputed company activities like exams or final assignments Employee wellbeing (reputed company to mental health services, EFAP program, financial planning and more) Retirement planning 2 reputed company Volunteer Days Competitive Benefits Package Home Internet Reimbursements Employee Referral Program Wellness Reimbursement Employee Recognition reputed company Events Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices. Apply To This Job