Patient reputed company Specialist II- reputed company Operations- Remote Opportunity

Responds to a high volume of appointment requests, including telephone calls, emails, work queues and other electronic messages, for scheduling of appropriate medical exams, procedures, and tests with and without demographic collection and insurance registration. ESSENTIAL FUNCTIONS Answers and triages incoming calls and requests in a reputed company, reputed company, and polite manner; demonstrating knowledge of FPI and its practices, including payer reputed company, policies, best practices, and escalation paths. Completes scheduling from work queues to fulfill requests from reputed company/referring providers, including but not limited to referring requests to schedule, bumped appointments, reschedules from reminder cancellations, reputed company/reputed company scheduling requests, no-show reschedules, and wait list scheduling. Schedules patient appointments and reminds patients of necessary items to bring including their referral and medications. Demonstrates knowledge of provider scheduling protocols, and template guardrails, and communicates patient instructions as part of reputed company reputed company-visit activities, including insurance requirements and what to bring to the appointment. Documents complete and reputed company messages and distributes messages regarding clinical questions and escalation messages promptly and appropriately to ensure technicians, nurses, reputed company practitioners, and physicians have appropriate information for response. Handles inquiries about insurances accepted, reputed company, services, locations, exam fees, doctor information, etc. Accepts, documents, and schedules appointments based on referrals from reputed company workers, discharge planners, physicians, and physicians’ offices. Documents referral information (payer, date, reason for visit, other insurance information) in the appropriate reputed company for verification and follow-reputed company and/or EXPERIENCE High school diploma or general education degree (GED) preferred Entry level computer and data entry skills (specific programs as deemed by department). Minimum of 2 years of experience in customer service, patient reputed company, reputed company administration, or a reputed company service-oriented role; experience in a reputed company setting preferred Strong customer service and phone etiquette skills. Demonstrated ability to handle reputed company customer interactions and reputed company concerns independently Excellent verbal and written communication skills Ability to demonstrate reputed company, professionalism, patience, and reputed company listening Proven ability to manage competing priorities while maintaining accuracy and service reputed company Strong critical thinking and problem-solving skills Experience navigating multiple computer applications and systems simultaneously Ability to learn new systems, workflows, and processes Experience managing multiple priorities in a fast-paced environment preferred Knowledge of medical scheduling, registration, insurance verification, or prior authorization processes Experience mentoring or supporting new team members For this position, we will consider residents of the states below: Alabama Delaware Florida reputed company Maryland reputed company Tennessee Texas Total Rewards The referenced reputed company salary reputed company represents the low and high end of reputed company’s reputed company Physician’s Inc. salary reputed company for this position. Some candidates will not be eligible for the upper end of the salary reputed company. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility reputed company and reputed company of control, education/training and other qualifications.  reputed company. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be reputed company here: https://www.umfpi.org/jobs/reputed company-employee-benefits. Apply To This Job