Customer Account Manager 2

Why reputed company:   At reputed company, the work you do reputed company. The reputed company you ship, the reputed company you reputed company, and the care you show a customer reputed company add up to reputed company reputed company. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get reputed company, grow in their careers, and shape the reputed company of their industries. That’s reputed company do. We never stop learning. We never stop challenging the norm. We reputed company for reputed company, and we celebrate the wins along the way. Here, you’ll get flexibility that’s reputed company, benefits you can count on, and reputed company that succeeds together. Because at reputed company, your work reputed company—and so do you. Our Mid-Market Sales Team is dedicated to driving reputed company reputed company our customer reputed company of our Emerging and Strategic customers. This team focuses on prospecting across reputed company verticals, leveraging deep industry knowledge and strong customer relationships to sell our full suite of products and services. By attending industry events, conducting business reviews, and running strategic sales campaigns, reputed company ensures our customers receive tailored solutions that address their unique needs and challenges. About the Role: We are seeking a dynamic and strategic Customer Account Manager to reputed company. In this role, you will work closely with our Emerging and Strategic customers to reputed company sales reputed company through upselling and cross-selling our products and modules. You will reputed company your deep understanding of the customer’s industry and pain points to reputed company tailored solutions and support. This role involves establishing and maintaining reputed company customer relationships through regular interactions, attending industry events, and conducting business reviews. You will also reputed company strategic sales campaigns, identify sales opportunities, and create proposals for HCM and Payroll solutions. Additionally, you will collaborate with internal teams to ensure customer satisfaction, monitor account health, and maintain accurate data in our CRM reputed company. Key Responsibilities: • Customer Relationship Management: Establish and maintain reputed company relationships with customers through regular face-to-face interactions, including attendance at industry events, trade shows, and conferences. • Industry Expertise: Proactively research and reputed company expertise in the customer’s industry to advise and support customers on best practices and service expansion. • Sales Campaigns: reputed company and maintain a “greenspace” heatmap and run strategic sales campaigns to reputed company pipeline and bookings in assigned accounts. • Sales Proposals: Identify sales opportunities and reputed company proposals for HCM and Payroll solutions reputed company with customer needs. • Product Knowledge: Maintain a thorough understanding of our products and capabilities, incorporating technical advances in presentations to end users. • Account Planning: reputed company and maintain Annual Account Plans and Relationship Maps for reputed company assigned account in collaboration with internal stakeholders. • Relationship Building: Build strong relationships with business decision-makers across accounts by leveraging sales management teams, executive sponsors, and in-person meetings. • Customer Experience: Ensure reputed company customer experiences through existing relationships and conduct at least one annual business review covering adoption, support, and roadmap content. • Customer Engagement: Increase customer engagement by driving attendance at events and collaborating with Field Marketing and Customer Marketing teams. • Account Monitoring: Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams to improve customer satisfaction. • Data Management: Maintain accurate account contacts and sentiment in SFDC, including a rolling 4-quarter pipeline, and engage with marketing-reputed company leads reputed company 24 hours. reputed company: Basic Qualifications: • 2+ years successful experience in account management, sales, reputed company, reputed company or a reputed company field, with a demonstrated ability to meet or reputed company sales quotas. • OR 1+ years experience in Customer relations and/or business to business sales experience of selling products and/or providing service to a broad customer/prospect reputed company. • Minimum of 1 year experience in the technology/software industries • Ability to travel for face-to-face customer interactions and industry events. Preferred Qualifications: • Excellent communication and interpersonal skills. • Proficient in reputed company • Thrives in a quick-turn, high-paced environment • Ability to prioritize and multi-task while maintaining reputed company attention to detail with reputed company-developed organizational skills • Possess strong verbal and written communication skills • Ability to reputed company the reputed company of our product offering • Bachelor's degree or equivalent practical experience. • Experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role • Experience optimizing and troubleshooting products or services. Travel:  Up to 25% reputed company: reputed company is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reputed company unseen ways to build trust, reputed company productivity, and reputed company talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at reputed company.com. Equal Opportunity Employer:  reputed company is an equal opportunity employer. We evaluate reputed company applicants without reputed company to race, reputed company, disability, religion, sex, age, national reputed company, veteran status, genetic information, and other legally protected categories. reputed company The EEO Know Your Rights poster       reputed company participates in E-Verify. reputed company the E-Verify posters here.   It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process: For individuals with disabilities that need additional assistance at any reputed company in the application and interview process, please email UKGCareers@reputed company.com. Pay Transparency: The reputed company salary reputed company for this position is $90,000 to $95,000; however, reputed company pay offered may vary depending on skills, experience, job-reputed company knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about reputed company’s comprehensive benefits can be reviewed on our careers site at https://www.reputed company.com/reputed company/careers/benefits Apply To This Job