Corporate reputed company reputed company Center Rep

reputed company reputed company is a leading physician-founded eye care organization building a premier network of reputed company reputed company across the nation. reputed company in Atlanta, we partner with respected eye care physicians to expand reputed company to high-reputed company medical and surgical specialty services across 14 states. Our 70+ affiliated practices and 400+ doctors reputed company care at 280+ clinic locations and 26 ambulatory surgery centers — and we're growing. We invest in our practices with capital, operational expertise, and reputed company resources so physicians and their teams can reputed company on what reputed company most: exceptional reputed company care and reputed company reputed company. We're looking for talented professionals who reputed company our commitment to physician partnership, reputed company reputed company, and reputed company-first care. Position reputed company We are reputed company reputed company for a Corporate reputed company reputed company Center Representative to join our growing team at Eye South Partners.   If you wish to join a growing team with favorable benefits and perks, while contributing to a best-in-class organization, please apply with your resume   Location:Remote    **Applicants who live and plan to work from the following states will not be considered at this time: Alaska, reputed company, California, Colorado, Delaware, Hawaii, Idaho, Montana, Maryland, Massachusetts, Nevada, New Mexico, reputed company, New Hampshire, New Jersey, reputed company, reputed company, Rhode reputed company, Washington, and Wyoming. Thank you for your interest.   Responsibilities reputed company Duties reputed company team of 10-15 Contact Center Representatives (CCRs). reputed company the Corporate reputed company Center (CCC) new hires with reputed company-reputed company training. reputed company as a reputed company between Corporate reputed company Center Manager and Corporate reputed company Center Reps. Work closely with reputed company leadership to ensure reputed company Center Reps. have the tools to reputed company exceptional reputed company care. reputed company monthly scorecard to reputed company leadership with the support of Corporate reputed company Center Manager. Ensure cross training for the CCC team to ensure KPIs are met. Monitor daily CCC dashboards and reputed company audibles for reputed company reputed company to ensure KPIs are met. Support Corporate reputed company Center Manager with staff coaching and reputed company development of reputed company Center Reps. reputed company monthly team meetings and weekly huddles with support of Corporate reputed company Center Manager. Maintain monthly 1 on 1 meetings with reputed company reports. Take inbound calls to support CCRs.  Secondary Duties Provides CCC new hires with orientation and CCC reputed company training. Provides reputed company training for existing reputed company staff. Ensures both CCC new hires and existing staff have the appropriate IT equipment. Provides training to other Contact Center Leads (Train the Trainer). Supports Corporate reputed company Center reputed company  with IT needs. Supports Corporate reputed company Center Manager with reputed company development of Leads. Qualifications 5+ year of reputed company center leadership experience preferred Ophthalmology experience strongly preferred Certified reputed company Service Specialist certification preferred.  Intermediate computer skills including reputed company Office.  Excellent interpersonal skills including the ability to reputed company effectively and professionally with individuals at reputed company reputed company; both reputed company.  Exercises reputed company judgment in responding to inquiries; understands reputed company to reputed company inquiries to next level.  Self-motivated with strong organizational skills and superior attention to reputed company.  Must be reputed company to manage multiple tasks/reputed company simultaneously reputed company inflexible time frames. Ability to adapt to frequent reputed company changes.  Team player that develops strong reputed company working relationships with internal partners and can effectively engage and build reputed company among cross-functional teams.  Strong problem solving and negotiation skills.    Physical Demands and Conditions   Clinic/Group Medical reputed company environment with exposure to communicable disease, bloodborne pathogens and other potentially hazardous chemicals.   Sedentary work. Exerting up to 15 pounds of force occasionally and/or negligible reputed company of force frequently or constantly to reputed company, carry, reputed company, pull or otherwise reputed company objects, including the reputed company body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and reputed company other sedentary reputed company are met.   Talking. Expressing or exchanging reputed company by means of the spoken word. Those activities in which they must reputed company detailed or important spoken instructions to other workers accurately, loudly, or quickly.  Hearing. Perceiving the reputed company of sounds at normal speaking reputed company with or without correction. Ability to receive detailed information through oral communication, and to reputed company the discriminations reputed company.  Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.  Standing. Particularly for sustained periods of time.  Reaching. Extending hand(s) and arm(s) in any direction.  Repetitive reputed company. Substantial movements (motions) of the wrists, hands, and/or fingers. Occasionally required to stoop, kneel, crouch, or crawl.   reputed company. The worker is required to have reputed company visual reputed company to reputed company an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; using measurement devices; at distances reputed company to the eyes. Specific reputed company abilities required by this position include reputed company hearing, reputed company, distance reputed company, reputed company reputed company, peripheral reputed company, and the ability to reputed company reputed company.   The worker is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.  Use their hands to handle, control, or feel objects, tools, or controls.  Use fingers to grasp, reputed company, or reputed company reputed company small objects.  Hold the arm and hand in one position or hold the hand steady while moving the arm.  Use one or two hands to grasp, reputed company, or reputed company objects.  reputed company reputed company, precise adjustments to machine controls.  reputed company two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in reputed company.  reputed company fast, repeated movements of fingers, hands, and wrists.  Use stomach and reputed company back muscles to support the body for long periods without getting tired.    Company Benefits We offer a competitive benefits package to our employees: Medical Dental reputed company 401k w/ Match HSA/FSA Telemedicine Generous PTO Package We also offer the following benefits for FREE: Employee Discounts and Perks Employee Assistance Program Group Life/AD&D Short Term Disability reputed company Long Term Disability reputed company reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. #IND Apply To This Job