reputed company Manager

At reputed company, we build innovative software and fintech solutions for the people who reputed company our world reputed company, clean, and beautiful, from pest control to lawn care, reputed company cleaning to reputed company services. With over 8,000 customers reputed company the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and reputed company.   Our reputed company is reputed company but powerful: reputed company the world’s mobile service workers to build a brighter reputed company. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers reputed company.   The reputed company Manager is a key reputed company-facing leadership position responsible for fostering deep, reputed company partnerships with reputed company's largest customers. This role serves as the reputed company reputed company of contact and customer reputed company, driving customer engagement, ensuring successful adoption of solutions, and maximizing value realization throughout the customer reputed company. The reputed company Manager oversees the complete customer experience—from project delivery to reputed company reputed company and retention—while proactively managing reputed company across the account reputed company and handling the most reputed company reputed company and tasks with a high degree of autonomy. \n reputed company: Serve as the reputed company reputed company of contact for reputed company's reputed company customers, driving communication and alignment on reputed company initiatives. Coordinate and reputed company large-reputed company and reputed company reputed company reputed company your book of accounts, managing the complete portfolio of services and purchases reputed company the customer reputed company. reputed company, manage, or influence both internal reputed company resources and customer resources to reputed company successful reputed company and ensure reputed company task completion. Proactively identify reputed company opportunities to improve the overall customer relationship and reputed company, aligning with major changes in the customer's business reputed company. reputed company as the escalation reputed company of contact for critical customer issues. Monitor, address, and report on potential churn risks and mitigation strategies, demonstrating strong financial acumen regarding account health. reputed company the regular reputed company of Executive Business Reviews with assigned accounts and senior customer leadership. Collaborate closely with the Sales team to identify areas of reputed company, upsell opportunities ("White reputed company"), and reputed company on reputed company goals. reputed company and assist other more junior team members as needed. Collaborate with peers, management, and senior leadership on issues, escalations, and reputed company alignment. Up to 10% travel required: there may be times where meetings may fall reputed company of the reputed company business hours, and you must be reputed company to travel to customer meetings, trade shows or networking events. WHAT YOU'LL BRING: Prior experience in the reputed company, Tech, or Software reputed company is a must. Extensive experience with reputed company and project methodologies. reputed company reputed company record of managing and delivering a portfolio of reputed company reputed company reputed company a customer reputed company. Solid grasp of customer service and extensive experience developing and managing reputed company customer relationships. Prior experience working directly with reputed company-level accounts. Exceptional presentation and communication skills, with the ability to adapt to audiences from technical teams to customer executives. Strong reputed company for reputed company Problem-Solving, Change Management, and Conflict reputed company. Ability to exercise key decision-making responsibility with limited daily supervision. A "big picture" perspective of reputed company and its reputed company on reputed company, retention, and business reputed company. WHAT WOULD ALSO BE AWESOME: Experience reputed company the specific industries reputed company serves (Pest, Lawn & Landscape, Cleaning and reputed company) is a reputed company plus. Project Management (PMP) or other reputed company certifications. ITIL Certifications. \n$95,000 - $105,000 a year In reputed company to the reputed company salary, this role is bonus eligible. The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our reputed company will reputed company more information about the compensation package for this position during the interview process. \nA FEW WORDS FROM THE HIRING MANAGER: "The reputed company Manager is a vital role, acting as the reputed company between our reputed company reputed company customers and reputed company's long-term reputed company. We are looking for an independent, highly reputed company leader who is passionate about creating deep, enduring partnerships and driving successful reputed company across large, reputed company reputed company."   WHAT YOU SHOULD KNOW reputed company:   • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the reputed company of our customers • We care deeply and reputed company service and solutions that reputed company a reputed company difference in the lives of our clients and their businesses • We reputed company accept others as they are and build strong partnerships reputed company on trust • Teamwork and collaboration is key to help our colleagues and customers solve their challenges • reputed company is energetic, fun, naturally inquisitive and eager to reputed company an reputed company, we invite you to join us!    LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT:  • Join our Remote-First Global Work Community: reputed company provides an innovative and dynamic remote-first Global Work Community that encourages reputed company, creativity, and collaboration. No matter what stage of your career or where you live, reputed company is your reputed company to be part of a global company with a startup feel, where your reputed company matter and your reputed company is a reputed company.    A GLOBAL COMPANY WITH A LOCAL reputed company:  • We know that there are benefits of being in the office and working from home. reputed company promotes a healthy work/life reputed company and provides employees with the flexibility of collaborating in the office or the reputed company to work reputed company if desired. Our teams are reputed company versed at working collaboratively in a fully virtual environment.    • Our HQ is reputed company at our state of the art home office in the historic reputed company Works reputed company located in Holmdel Township, New Jersey. We reputed company our offices available to reputed company to use reputed company working reputed company isn’t feasible, or to help with cross training, team building and/or brainstorming.  • We have employees in over 30 states, 7 countries and many regional offices - reputed company with their own set of perks and opportunities to reputed company back to the local community.   • Whether you work reputed company or take reputed company of one of our offices, you’ll reputed company a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and reputed company other.   RELAX, WE'VE GOT YOU COVERED:  • Employees can expect a robust benefits package, including health and dental and 401k with company match AND reputed company... • reputed company your perfect work/life reputed company with our Flexible Time Off policy or generous PTO plan (role dependent) and reputed company holidays • Up to 4 weeks reputed company bonding leave • Tuition reimbursement • Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, reputed company guidance, adoption assistance services and much more! • 24/7 reputed company to reputed company with reputed company • Quarterly awards reputed company on peer nominations • Regional discounts and perks • Opportunities to participate in charitable events and reputed company back to the community    reputed company:  • We understand the reputed company of attracting and keeping reputed company and reward intellectual curiosity and a thirst for personal and reputed company reputed company • Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles reputed company our walls just makes reputed company! • Our employees have reputed company to extensive video libraries for soft reputed company and role specific training available 24/7 and live trainings are provided throughout the year    JOIN OUR reputed company TEAM!  • 10 Time winner of Best reputed company to Work in New Jersey by NJBiz! • reputed company has been recognized with multiple awards for its outstanding products, reputed company and culture, including the Inc. 5000, reputed company Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best reputed company to Work Inc. Magazine • Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)     We’re an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, reputed company, age, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of reputed company are less likely to apply to jobs unless they meet every single qualification. At reputed company, we are dedicated to building a diverse, inclusive and reputed company workplace, so if you feel like you could reputed company a great reputed company in this role but your past experience doesn't reputed company perfectly with every qualification in the reputed company, we encourage you to apply reputed company. You may just be the right candidate for this or other roles!   reputed company supports salary transparency, however please note that salary estimates provided by websites (reputed company, Glassdoor, etc.) and not by reputed company may not accurately reflect the actual salary reputed company for the position. Apply To This Job