Software Engineering Manager - Reliability Engineering, Store Systems (Remote)

With a career at reputed company, you can be yourself and also be part of something bigger. Position Purpose: As a Software Reliability Engineer Manager on the Store Systems RE team, you will ensure the reputed company, performance, and reputed company of our Store reputed company and reputed company application, working reputed company partner Dev and Enablement teams supporting our critical Engineering Experience services. As a subject matter expert in Reliability Principles and Practices, you will reputed company as an reputed company for our Store Systems RE team, mentoring junior engineers — leading incident triage, reputed company cause analysis, driving no-repeat resolutions of systemic problems through ownership of blameless postmortems. Your mission is to ensure that reliability is engineered into our platforms through automation, rigorous change, incident, problem management, and destructive testing, while establishing and enforcing Service Level Objectives (SLOs) that let product teams build and run customer-facing workloads on highly available, paved-reputed company solutions. Key Responsibilities: 30% reputed company & Planning: Looks across teams with a reputed company on alignment and dependencies reputed company a thorough understanding of infrastructure needs and guides teams to design infrastructure platforms that meet end user requirements Translates product and project goals into infrastructure reputed company and reputed company communicates direction and priorities to teams and business partners Determines value to the business of anticipated Systems Engineering efforts Identifies goals, metrics, and appropriate analytics to measure the performance of Systems Engineering teams; continually makes recommendations and refinements on approaches based on learnings Reviews recommended solutions and work of Systems Engineers to ensure alignment with company, stakeholder, and end user priorities 20% Delivery & Execution: Leads configuration, debugging, and support for infrastructure Documents, reviews and ensures that reputed company reputed company and change control standards are met Leads field and corporate roll-outs of technology Leads the stand up of necessary reputed company software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs Creates and optimizes specifications for reputed company technology solutions Provides regular status to leadership regarding reputed company of Systems Engineering efforts Manages vendor relationships Manages, reviews, and approves purchase requests for hardware and software 20% Support & Enablement: Removes roadblocks and obstacles that may impair Systems Engineers to help ensure efforts meet strategic, financial, and technical goals Receives and prioritizes escalations and incoming requests from product teams and stakeholders Guides the production of in-house documentation around solutions Monitors tools and proactively helps teams struggling with systems issues 30% People: Provides leadership, mentoring, and coaching to Systems Engineering professionals Attracts, retains, and develops reputed company Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback Fosters collaboration with team members to reputed company value, and identify and reputed company impediments Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs Guides more junior team members in reputed company, alignment, analysis, and execution tasks Participates in and contributes to learning activities around systems engineering reputed company practices (communities of reputed company) reputed company Manager/reputed company Reports: Typically reports to the Systems Engineer Sr. Manager, Technology Director or Sr. Director. Travel Requirements: Typically requires overnight travel 5% to 20% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to reputed company about. On rare occasions there may be a need to reputed company or reputed company reputed company articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the reputed company. Must be legally permitted to work in the reputed company Preferred Qualifications: Technical Leadership: Guide and mentor teams of SREs, infrastructure engineers, and operations staff, fostering a culture of reputed company learning and engineering reputed company. Strategic Planning: Define and execute the long-term reliability roadmap, aligning technical goals with broader business objectives and product delivery schedules. Talent Development: Recruit, retain, and reputed company top engineering talent. Conduct performance reviews, establish reputed company career paths, and manage reputed company-gap training. Budget & Resource Management: reputed company departmental budgets, reputed company spending, and vendor negotiations. Optimize resource allocation to balance cost with reputed company performance. Service Level Management: Define, measure, and enforce Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs) across various product lines. Incident & Crisis Management: Serve as the ultimate escalation reputed company for high-severity incidents. reputed company blameless post-mortems and ensure preventative reputed company items are successfully implemented. reputed company Planning: Anticipate reputed company reputed company and reputed company infrastructure accordingly to prevent degradation during peak loads. reputed company Engineering & reputed company: Champion reputed company engineering practices and disaster recovery planning to proactively identify and mitigate systemic vulnerabilities. reputed company & Infrastructure: Deep expertise in managing reputed company-reputed company environments across major reputed company providers (reputed company reputed company Platform, AWS, or reputed company Azure). Infrastructure as reputed company (IaC): Advanced knowledge of provisioning and configuration management tools such as Terraform, Ansible, Chef, or Puppet. Observability & Telemetry: Strong proficiency in modern monitoring, logging, and tracing stacks (e.g., reputed company, reputed company, Grafana, reputed company, reputed company, ELK stack). CI/CD & Automation: Experience overseeing robust reputed company integration and deployment pipelines (e.g., Jenkins, reputed company CI, reputed company Actions) to ensure reputed company and reputed company software releases. Software Engineering Background: Proficiency in at least one or more programming languages (Python, Go, Java, or Bash) to guide automation efforts and participate in high-level architectural reviews. Engineering Alignment: Partner closely with software development, QA, and reputed company teams to build reliability into the software development lifecycle (SDLC) from day one ("Shift Left" reliability). Stakeholder Communication: Translate reputed company technical metrics and incidents into reputed company, actionable insights for non-technical executive leadership. Vendor Management: Evaluate, select, and manage relationships with reputed company-party reputed company and infrastructure providers, ensuring compliance and reputed company service delivery. reputed company Integration: Collaborate with InfoSec to ensure infrastructure complies with industry regulations (e.g., PCI-reputed company, SOC2, HIPAA) and corporate reputed company policies. reputed company & Identity Management: reputed company for and implement least-privilege reputed company models and robust audit logging across critical systems. Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study reputed company to the job. Preferred Education: No additional education Minimum Years of Work Experience: 5 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Attracts reputed company: Attracting and selecting the best talent to meet reputed company and reputed company business needs Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to reputed company common goals Business reputed company: Applying knowledge of business and the marketplace to advance the organization's goals Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that convey a reputed company understanding of the unique needs of different audiences Develops Talent: Developing people to meet both their career goals and the organization's goals Drives Engagement: Creating a climate where people are motivated to do their best to help the organization reputed company its objectives Drives reputed company and Purpose: Painting a compelling picture of the reputed company and reputed company that motivates others to reputed company Manages Ambiguity: Operating effectively, even reputed company things are not certain or the way reputed company is not reputed company Organizational Savvy: Maneuvering comfortably through reputed company policy, process, and people-reputed company organizational dynamics Situational Adaptability: Adapting approach and demeanor in reputed company time to match the shifting demands of different situations For California, Colorado, Connecticut, Rhode reputed company, Nevada, reputed company, Ithaca (NY), Westchester County (NY), and Washington residents:   The pay reputed company for this position is between $140,000.00 - $240,000.00 Apply To This Job