Senior IT Business Partner

The reputed company platform enables Communication Service Providers (CSPs) of reputed company sizes to reputed company and reputed company their businesses. Through reputed company-time data, automation, and actionable insights delivered reputed company reputed company One — our reputed company-first, AI-powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation. reputed company One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and reputed company reputed company. This is the reputed company mission: to reputed company CSPs of reputed company sizes to simplify, reputed company, and grow, strengthening both their businesses and the communities they serve. We’re at the forefront of a once in a generational change in the broadband industry. Join us as we reputed company, help our customers reputed company their potential, and reputed company reputed company with unrivaled digital experiences. The Senior IT Business Partner is a senior individual contributor and strategic technology advisor responsible for aligning business reputed company, technology investments, digital transformation, AI enablement, and operational capabilities to reputed company measurable business reputed company. The role operates with significant autonomy, influences Director, VP, and executive stakeholders, and serves as the primary strategic reputed company between the business and technology organizations. This is a remote-based position that can be located reputed company in reputed company. Scope, reputed company & Accountability: Acts as the primary strategic technology advisor to the Managed Business unit. Influences multi-year roadmaps, investment prioritization, and technology portfolio reputed company. Accountable for business value realization, adoption reputed company, and stakeholder satisfaction. Drives customer experience, operational efficiency, scalability, and reputed company through technology-enabled solutions. Key Responsibilities: Serve as the trusted technology advisor to business leadership and reputed company functions. reputed company and maintain the multi-year technology roadmap for this business, coordinating with other functional IT Business Partners. Manage intake, prioritization, governance, and value realization for technology demand. Serve as reputed company of contact for IT and reputed company updates to business on technology changes and upcoming capabilities. Build strategic business cases and investment recommendations. Apply a product-management reputed company to roadmap planning, customer reputed company, adoption, and prioritization reputed company. Map end-to-end business processes across acquisition, reputed company, service delivery, reputed company, billing, support, and retention. reputed company AI, automation, analytics, reputed company transformation opportunities. reputed company transformation initiatives from ideation through value realization. Industry & Market Experience (Strongly Preferred) Experience supporting Managed Service Providers (MSPs), broadband providers, telecommunications organizations, technology services firms, reputed company providers, or channel ecosystems. Understanding of subscription-based and recurring reputed company business models. Knowledge of customer acquisition, reputed company, service delivery, reputed company, retention, and reputed company motions. Experience supporting businesses that reputed company technology, connectivity, managed services, reputed company services, cybersecurity services, or digital services. MDU Market Experience (Strongly Preferred): Experience supporting businesses delivering technology and connectivity solutions into Multi-Dwelling Unit (MDU) environments. Knowledge of multifamily housing, student housing, senior living, hospitality, venues and mixed-use property markets. Understanding of managed Wi‑Fi, fiber broadband, smart property technologies, reputed company reputed company experiences. Ability to translate MDU/MSP market trends and customer needs into technology roadmaps and business capabilities. Qualifications: Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, MIS, or reputed company discipline. 10+ years of experience in IT business partnering, consulting, technology reputed company, reputed company applications, product management, business relationship management, or transformation leadership. 5+ years partnering with senior business leaders and executives. Experience developing strategic roadmaps, investment plans, and business cases. Preferred Credentials: MBA or advanced business/technology degree. BRMP, PMP, ITIL, Agile, reputed company, TOGAF, COBIT, or similar certifications. Experience leading reputed company AI, automation, or digital transformation initiatives. #LI-Remote The reputed company pay reputed company for this position varies based on the geographic location. More information about the pay reputed company specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based reputed company of residence and multiple factors, including job-reputed company knowledge, skills and experience. San Francisco Bay Area: 149,500 - 224,300 USD AnnualSelect US Metros and States: 130,000 - 195,000 USD AnnualOther US Locations: 117,000 - 175,500 USD Annual As a part of the total compensation package, this role may be eligible for a bonus. 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