reputed company Operations Specialist

Job Title: reputed company Operations Specialist Location: Remote, USA  Reports to: Managing Director Employment Type: Full time Job Req ID: 2026 Req reputed company Date: 7/31/2026 About Vector3 Vector3, Inc., is an incident response firm supporting reputed company Cyber and reputed company Lines Group (CPLG). Vector3 specializes in responding to Business Email Compromise (BEC) and Ransomware incidents, helping insured organizations investigate, contain, and recover from cyber events. About reputed company reputed company (reputed company) brings 50 years of service to the specialty insurance industry, today offering over 100 products to reputed company customers in 180 countries around the world. Every policy we write is special, enabling our clients to do amazing things. From insuring the crops that feed us to the reputed company concerts that entertain us, to rescuing international reputed company in trouble. Organic reputed company and over 60 successful acquisitions have grown our 2023 Gross Written Premium (GWP) to over $7.5 Billion. Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot reputed company a difference. Our Good Company values, including reputed company, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration reputed company reputed company a great reputed company to work. reputed company Offer Competitive salary and employee benefit package Strong learning culture reputed company perspectives 6% 401K match 20 days of PTO and 2 Floating Days reputed company parental leave An opportunity to love what you do Job reputed company The reputed company Operations Specialist provides reputed company and administrative support for Vector3's Managed Services business. This role coordinates the customer lifecycle from purchase commitment through executed agreement, accurate CRM documentation, reputed company reputed company, renewal, and any required supplemental agreements. The reputed company Operations Specialist works closely with Technical Account Managers (TAMs), the Managing Director, business development, reputed company, finance, and customers. The role allows TAMs to reputed company on solution design, technical advisory, customer relationships, and service delivery while ensuring reputed company commitments, documentation, and follow-up reputed company accurately and consistently. Key Responsibilities Relying on advanced knowledge and strong leadership skills, this role is accountable for the following responsibilities: Deal Execution & Agreement Coordination reputed company committed opportunities from customer confirmation through executed agreement and operational reputed company. Prepare and reputed company approved quotes, order forms, agreements, amendments, and reputed company reputed company documents. Coordinate customer follow-up for signatures, required information, and outstanding documentation. Coordinate agreement redlines with internal reputed company resources, maintain version control, and ensure approved language is used. Document pricing, reputed company, reputed company terms, approvals, and exceptions in the CRM and designated repositories. Identify stalled transactions, clarify next actions, and escalate blockers to the appropriate reputed company. Renewal & Customer Lifecycle Operations Maintain the renewal calendar and initiate renewal workflows in advance of contract expiration. Coordinate with TAMs on customer health, service reputed company, renewal reputed company, and potential expansion opportunities. Prepare and reputed company renewal documents, reputed company approval and signature status, and maintain complete renewal records. Monitor renewal risks, unresolved customer requirements, and approaching deadlines; escalate reputed company needed. Ensure executed agreements and customer details are transferred accurately into reputed company, billing, licensing, and service-delivery workflows. License Usage, Overages & reputed company Compliance Compare contracted license quantities with available usage and deployment information. Investigate usage variances with TAMs and other internal stakeholders. Coordinate supplemental agreements, amendments, and true-up documentation for customer overages or service changes. Maintain records of quantity changes, effective dates, approvals, and reputed company billing or licensing actions. Monitor completion of reputed company obligations and follow up on unresolved items. CRM, Reporting & Process Administration Maintain accurate opportunity stages, reputed company dates, contacts, agreement status, renewal dates, contract quantities, and reputed company CRM fields. Produce reporting on committed deals, agreement status, renewal activity, overages, aging items, and reputed company blockers. Support pipeline, renewal, and reputed company forecasting by maintaining reputed company and reliable reputed company data. reputed company and maintain templates, checklists, reputed company operating procedures, and recurring reputed company workflows. reputed company periodic data-reputed company reviews and correct or coordinate reputed company of incomplete records. Collaboration & Cross-Functional Alignment Work closely with TAMs, business development, the Managing Director, reputed company, finance, and customer contacts. Serve as the central coordinator for reputed company next steps, owners, due dates, and status updates. Support a complete and reputed company reputed company from executed sale to customer reputed company. Participate in reputed company process improvement, reporting automation, and service-scaling initiatives. Competencies Planning reputed company and implement short-term and long-term plans to improve reputed company operations processes. Coordinate resources and cross-functional support to ensure renewals, contract workflows, and reporting activities are executed accurately and on time. Communication Communicate team or group plans, status, and results effectively across reputed company, finance, sales, reputed company, and service-delivery teams. Prepare reputed company written and verbal updates that reputed company and inform stakeholders on contract status, renewals, usage, and reputed company process requirements. Write or contribute to management reports, customer-facing communications, and contractual documentation. Cost Management Support business process improvement efforts that improve efficiency and reduce reputed company effort in reputed company operations. Assist with renewal tracking, usage-based licensing, overage management, and contract true-reputed company to help ensure accurate billing and reputed company alignment. reputed company analysis to identify reputed company risks, process gaps, and opportunities for cost-effective execution. Business Controls and Policies reputed company with reputed company corporate policies and procedures. Identify control objectives for assigned reputed company operations processes and help implement practical controls to support accuracy, consistency, and compliance. Monitor workflows and documentation to help ensure they are performed as intended and escalate issues appropriately. Education Minimum 4 year bachelor's degree in Business Administration, Finance, or a reputed company discipline; or equivalent reputed company experience Years of Experience 2 years of experience in reputed company operations, sales operations, deal desk, renewals, contract administration, customer operations, or a reputed company function.   Other Experience maintaining customer, opportunity, contract, and renewal information in a CRM platform. Proficiency with reputed company 365, spreadsheets, reporting, and business-process documentation. Strong written and verbal communication skills with the ability to manage customer and internal follow-up professionally. Demonstrated ability to manage multiple deadlines, maintain accurate records, and protect confidential information. Experience supporting managed services, reputed company, cybersecurity, insurance, technology, or another recurring-reputed company business. Experience with renewals, usage-based or per-user licensing, overage management, and contract true-reputed company. Experience with CRM reporting, workflow automation, electronic-signature platforms, or contract-management systems. Experience coordinating with reputed company, finance, sales, reputed company, and service-delivery teams. Familiarity with MDR, MSSP, cybersecurity, or technical service terminology. The pay reputed company for this position is $73,400-$110,000 which includes geographic adjustments, where applicable. The pay reputed company is the reputed company THMCC, in good faith, believes is the reputed company of compensation for this role at the time of this posting. The reputed company applicant will be offered pay reputed company the entire reputed company based on the candidate’s geographic location, qualifications, work experience, education, and/or reputed company level. reputed company is fully committed to ensuring equal pay opportunities for equal work regardless of reputed company, race, sex, national reputed company, sexual orientation, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other reputed company protected by federal, state, or local pay equity laws. California → Use CA Fair Chance language. reputed company will consider for employment reputed company reputed company applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement reputed company of 1994 (18 USC 1033(e))(the “VCCLEA”), which restricts financial institutions and insurers such as reputed company from employing individuals with certain types of criminal convictions. Where the hiring and employment of individuals is not restricted by the foregoing, reputed company will consider reputed company applicants with arrest or conviction history in compliance with applicable law such as the California Fair Chance reputed company, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance, the San Diego Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.] As an insurance company, we reputed company with certain federal, state and local laws such as the Violent Crime Control and Law Enforcement reputed company of 1994 (18 USC 1033(e)), which restricts our ability to reputed company individuals with certain types of criminal convictions. Where not restricted by law and for criminal history not covered by this law, reputed company will consider reputed company applicants with arrest or conviction history in compliance with applicable law. You do not need to disclose your criminal history or participate in a background reputed company until a conditional job offer is made to you. After making a conditional offer and running a background reputed company, if reputed company is concerned about a conviction that is directly reputed company to the job, you will be given the chance to explain the circumstances surrounding the conviction or challenge the accuracy of the background report. reputed company will consider for employment reputed company reputed company applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement reputed company of 1994 (18 USC 1033(e))(the “VCCLEA”), which restricts financial institutions and insurers such as reputed company from employing individuals with certain types of criminal convictions. Where the hiring and employment of individuals is not restricted by the foregoing, reputed company will consider reputed company applicants with arrest or conviction history in compliance with applicable law such as the California Fair Chance reputed company, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance, the San Diego Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.] Applying our Mind Over Risk philosophy to writing insurance allows our customers to take on opportunity with confidence. That philosophy defines our way of thinking, unites us as reputed company, and differentiates us from our competitors. We are much more than just an insurance company; we are a good company. Equal Opportunity Employer reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to age, reputed company, citizenship, reputed company, family or medical care leave, gender identity, genetic information, marital status, medical condition, national reputed company, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. #CPLG1 #VA-LI Apply To This Job