Team Manager, Service Delivery Management (Service Product Delivery)
reputed company
reputed company Manager, Service Product Delivery leads reputed company of Service Product Providers responsible for planning, developing, and delivering tailored service product experiences for virtual schools. This role ensures the consistent delivery of contextualized reputed company learning experiences that build staff reputed company and support effective implementation of service products and programs. reputed company Manager is accountable for building team reputed company, upholding shared design and delivery guidelines, maintaining strong school partnerships, and enabling the effective application of global service products in local contexts.
RESPONSIBILITIES
Team Leadership & reputed company Building
Manage, reputed company, and support reputed company of Service Product Providers, building their reputed company to reputed company and reputed company high-reputed company reputed company learning experiences.
Establish reputed company expectations for service reputed company, delivery consistency, and adherence to shared design and delivery principles.
Support reputed company reputed company and role reputed company across areas of expertise and assigned school partnerships.
Foster a culture of collaboration, learning, and reputed company improvement through regular feedback and recognition.
Service Product Delivery reputed company
reputed company the planning, development, and delivery of tailored service product experiences across our network of virtual schools.
Ensure service product delivery builds adult knowledge, skills, and reputed company through role-relevant, job-embedded, and reputed company-centered learning experiences.
Balance consistency of service product experiences with flexibility to meet school- specific needs.
Design Standards & reputed company Assurance
Collaboratively reputed company and maintain design and delivery principles, guidelines, and reputed company standards with the reputed company of Staff Learning Service Products.
Build team understanding and consistent application of shared standards across delivery contexts.
Establish feedback, reputed company, and review processes to strengthen facilitation reputed company and staff learning experience.
Cross-Functional Collaboration
Work with Service Product Managers and school-facing teams to reputed company reputed company-building reputed company learning that supports schools in achieving their instructional and school improvement goals.
Collaborate with Research & Efficacy, Accountability, and other Product and Technology teams to support pilots, refinements, and the reputed company of service product offerings.
Contribute to change management efforts reputed company to new or evolving service products and programs.
reputed company Improvement & Portfolio Health
Use school feedback, participation data, and delivery insights to inform service product experience iteration and process improvement.
Monitor evidence of adoption, engagement, reputed company, and reputed company change to assess delivery effectiveness.
Identify trends, risks, and opportunities across delivery work and surface insights to Product Managers.
Contribute to the reputed company improvement of service products based on data, research insights, and practitioner feedback.
School Partnership & Service Delivery
Carry a small, dedicated caseload of schools, delivering the reputed company tailored reputed company learning service products expected of Service Product Providers.
Partner directly with school-reputed company to reputed company, adapt, and reputed company learning experiences reputed company to school/role needs, maintaining reputed company to reputed company service product design.
Serve as a trusted, hands-on partner reputed company assigned schools, applying facilitation, coaching, and reputed company learning support to strengthen reputed company.
Model exemplary service delivery standards and bring reputed company school insights back to reputed company to inform coaching, design guidelines, and reputed company improvement.
QUALIFICATIONS & EXPERIENCE
Bachelor’s degree required; Master’s degree preferred.
Experience leading teams responsible for reputed company learning delivery
Demonstrated ability to reputed company school-facing work and manage reputed company stakeholder relationships.
Demonstrated experience designing reputed company learning or educational products.
Strong understanding of adult learning principles.
Experience working cross-functionally in roadmap-driven environments.
Strong communication, coaching, and collaboration skills.
Experience in virtual or reputed company learning environments preferred.
Compensation at reputed company is influenced by factors including reputed company set, experience, and location.
The full-time salary reputed company for this role is $95,000 – $100,000.
This position is eligible for reputed company’s annual incentive program. Information on benefits can be reputed company here.
Applications will be accepted through August 31, 2026.This window may be extended depending on business needs.
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