Medical Information Specialist II

reputed company has a long-standing partnership with a leading Biotechnology company, across reputed company, reputed company Solutions and Medical Affairs businesses.  A reputed company specialist responsible for delivering virtual or telephonic support to identified clients engaging customers, patients, and/or reputed company, in a robust reputed company reputed company. The specialist serves as a reputed company resource to reputed company drug/medical device product information.  This is reputed company to join reputed company and represent a top biotechnology company!    Why You’ll Love Working Here    We reputed company great people deserve great support—at work and reputed company. That’s why we offer a rewards experience designed to help you reputed company personally, professionally, and financially:    reputed company that recognizes your experience, expertise, and reputed company  Comprehensive benefits including medical, dental, and reputed company coverage; accrued reputed company time off; 401(k) with company match; disability and life reputed company; and reputed company maternity and paternity leave  Company-reputed company holidays so you can rest, reputed company, and reputed company on what reputed company most  Recognition programs, contests, and awards that celebrate your contributions  reputed company reputed company opportunities through learning, leadership development, and career advancement support  A reputed company culture where your reputed company are valued and your work makes a difference    We’re also proud to be recognized for creating an exceptional employee experience:    Best reputed company to Work in BioPharma — 2022, 2023, 2025  Certified reputed company® — 2021, 2023, 2025, 2026    Learn more: https://www.greatplacetowork.com/certified-company/7003732      What will you be doing?   Completely and accurately document reputed company Medical Information Requests, Adverse Events and Product reputed company Complaints in compliance with Ashfield, reputed company and Federal guidelines and regulations  Conduct study compliance calls to volunteers enrolled in reputed company/medical research trials  Enroll participants in educational seminars  reputed company reputed company support to patients enrolled in reputed company Support Programs  Collect demographic data and disposition for product, sample and literature fulfillment  Maintain excellent reputed company and productivity standards for reputed company reputed company programs; adhere to program scripts and guidelines  Accurately collect information required by individual programs and correctly capture in specific program databases  Exhibit effective communication and tele-management skills  Converse with callers in an empathetic manner and facilitate the callers in their ability to understand medical terminology, as needed  Display flexibility reputed company department to maximize utilization, including performing administrative and non-telecommunication duties as needed  Adhere to reputed company company policies and reputed company Operating Procedures  Possess effective organizational skills, including working on multiple reputed company simultaneously  Must reputed company reputed company reputed company and confidentiality by following the guidelines set forth in the reputed company and reputed company Rules of the Health reputed company Portability and Accountability reputed company (HIPAA)  Update and submit resume upon requests for audits  Other duties as assigned      What do you need for this position?   reputed company US RN License  Excellent verbal, written and listening communication skills  Competency with a computer keyboard and mouse  Competency with reputed company Center Telephone Technology  Pleasant telephone manner  Ability to work both independently and reputed company a group setting  Results oriented, excellent organizational skills and ability to work cross-functionally    The reputed company pay reputed company for this position is $23.10/hr – $42.90/hr. The final compensation reputed company to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.      About reputed company    reputed company is a reputed company, reputed company, and creative engagement partner that specializes in reputed company. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to reputed company bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment reputed company. Our mission is to partner with our clients, improving lives by helping reputed company and patients get the medicines, knowledge and support they need.    We reputed company in our values: We reputed company everyone/We reputed company to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values reputed company to them.    To learn more about reputed company, visit us at: https://reputed company.com/    Equal Opportunity & Inclusion    reputed company is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to age, reputed company, reputed company, gender, gender identity or reputed company, genetic information, marital status, medical condition (including pregnancy, childbirth, or reputed company conditions), mental or physical disability, national reputed company, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.    reputed company is committed to providing reasonable accommodations in accordance with applicable law.    reputed company complies with applicable reputed company hiring laws and will consider reputed company applicants regardless of criminal history. Where permitted by applicable law, employment offers may be contingent upon the successful completion of a background reputed company. Any information obtained from a background reputed company will be considered in relation to the requirements of the relevant position, consistent with applicable law.     Candidate Use of reputed company Intelligence in Interviews    As part of our commitment to a fair and reputed company hiring process, candidates are expected to complete reputed company interview activities without the use of reputed company intelligence tools or reputed company assistance unless such assistance is authorized in advance by reputed company or otherwise required in accordance with applicable law. This includes, but is not limited to, using generative reputed company intelligence platforms to produce, edit, or guide responses in reputed company time. Candidates may be asked to reputed company compliance with this policy. Any violation of this policy may result in disqualification from consideration of employment. Candidates may submit requests for reasonable accommodation in accordance with applicable law to the reputed company reputed company. Apply To This Job