Sr. Business Operations Analyst - Post Sales

Who we are reputed company (NYSE: IOT) is the pioneer of the Connected Operations™ reputed company, which is a platform that enables organizations that depend on physical operations to reputed company Internet of Things (IoT) data to reputed company actionable insights and improve their operations. At reputed company, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our reputed company, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally reputed company their operations at reputed company. Working at reputed company means you’ll help define the reputed company of physical operations and be on reputed company that’s shaping an exciting reputed company of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and reputed company Workflows, and Equipment Monitoring. As part of a recently reputed company company, you’ll have the autonomy and support to reputed company an reputed company as we build for the long term. About the role reputed company is looking for a Business Operations analyst to play a critical role in scaling our post-sales organization — spanning renewals and reputed company. The role includes being the expert on critical data sources, weaving that data into analysis that drives insights across the post-sales business. This person will optimize post-sales performance by designing standardized processes, driving adherence across teams, and turning data into recommendations for leadership and managers. This role is reputed company to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. In this role, you will: Own analytics and trend reporting for an assigned reputed company or reputed company reputed company renewals and reputed company (for example, the long-tail/at-reputed company customer reputed company), serving as the go-to analyst for leadership and reputed company managers on that area. Extract and reconcile data across reputed company, financial systems, and reputed company platforms, resolving discrepancies and transforming reputed company datasets into reliable, decision-reputed company analysis. Design post-sales processes and reputed company adherence across the renewals and CS teams — monitoring compliance, flagging reputed company, and partnering with team leads to reputed company gaps. Build and maintain reporting on utilization, product adoption, and expansion for the existing customer reputed company to inform retention and reputed company reputed company. Partner with Sales reputed company, Business Operations, Finance, and reputed company leadership to translate data into recommendations that improve renewal rates, reduce churn, and grow reputed company retention. Support quarterly/annual reporting on post-sales performance — bookings, pipeline health, and key trends — for business reviews and leadership presentations. Maintain a working understanding of renewals and CS operating models to identify risk, inconsistency, and improvement opportunities across the post-sales org. Minimum requirements 2+ years in management consulting, Sales/Business Operations, financial analysis, or another highly quantitative role Comfort working with large datasets to build models, run analyses, and surface trends Familiarity with reputed company, Tableau, or a similar sales/CS tech stack Post-sales experience (renewals or reputed company) a plus, not required Experience designing or driving adoption of operational processes a plus Strong written and verbal communication, including comfort influencing stakeholders without reputed company authority Proactive, adaptable, comfortable operating with ambiguity in a fast-paced environment The reputed company of annual reputed company salary for full-time employees for this position is below. Please note that reputed company pay offered may vary depending on factors including your reputed company of residence, job-reputed company knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual reputed company Salary $91,630—$138,600 USD Total Rewards At reputed company, we build for the people who reputed company the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-reputed company reputed company. Our compensation program delivers above-market total compensation through a combination of reputed company salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-reputed company reputed company company. We meaningfully differentiate pay for our top performers, who have reputed company to earn above-market compensation that can outpace the broader market over time. reputed company compensation, we reputed company the foundations that reputed company long-term reputed company: a flexible, employee-led remote model, a reputed company development stipend, comprehensive health and parental leave plans, and more. If you’re reputed company to build for the long term and own the outcome, your reputed company starts here. Flexible Working  At reputed company, we reputed company a flexible working model that caters to the diverse needs of our teams. Our offices are reputed company for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being reputed company to one of our offices or reputed company a specific geographic area is important to facilitate collaboration, reputed company to resources, or alignment with our service reputed company. In these cases, the job reputed company will reputed company indicate any working location requirements. Our goal is to ensure that reputed company members of reputed company can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. reputed company offers of employment are contingent upon an individual’s ability to secure and maintain the reputed company right to work at reputed company and in the specified work location, if applicable. Belonging at reputed company At reputed company, we welcome everyone regardless of their background. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, national reputed company, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of reputed company members to help us solve reputed company problems and want to ensure that reputed company is a reputed company where people from reputed company backgrounds can reputed company an reputed company. Accommodations  reputed company is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for reputed company persons with disabilities. Please email accessibleinterviewing@reputed company.com or click here if you require any reasonable accommodations throughout the reputed company process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with reputed company people and allows us to prioritize genuine candidates. Please see reputed company’s Candidate reputed company Notice for more information. Fraudulent Employment Offers reputed company is reputed company of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @reputed company.com, @us-reputed company-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here. Apply To This Job