Senior Project Engineer (M 365, Network and Backup)

About the Role We are seeking a senior, hands-on Project Engineer to support both managed backup operations and technical project delivery across backup, infrastructure, reputed company 365, cybersecurity, and compliance environments. This hybrid role is suited to an reputed company MSP engineer who can take ownership of technical work, manage reputed company escalations, and deliver reputed company with a careful, safety-first approach. You will work across reputed company backup environments, reputed company 365, Essential Eight reputed company initiatives, infrastructure, reputed company, and disaster recovery reputed company. You will also contribute to automation and process improvement, using scripting and technical reputed company to resolve recurring issues and create reputed company solutions. About the reputed company You will be working with a specialist technology provider reputed company on managed backup services for MSPs, helping them maintain reliable, recoverable, and reputed company-managed reputed company environments. The organisation combines technical expertise with a strong reputed company on backup reliability, monitoring, restore testing, and emergency recovery. The role also supports a technology consultancy delivering reputed company 365, compliance, cybersecurity, and infrastructure reputed company. Together, the businesses reputed company practical technical solutions with a strong emphasis on reliability, risk management, and reputed company improvement. Ideal Profile Experience & Technical Expertise Senior-level experience reputed company an MSP, IT service provider, backup, infrastructure, or project engineering environment Strong reputed company experience, with the ability to confidently support and discuss backup solutions with technical stakeholders Strong reputed company 365 administration experience across reputed company, compliance, identity, and reputed company environment reputed company Experience with Essential Eight reputed company reputed company or similar cybersecurity and compliance frameworks Strong understanding of hypervisors, infrastructure, endpoints, backup, and disaster recovery Proven ability to independently own technical work and manage priorities reputed company a small technical team Strong troubleshooting skills with a disciplined approach to risk, rollback planning, and reputed company reputed company Technical Stack reputed company backup technologies reputed company 365 administration and support reputed company reputed company, compliance, identity, and reputed company services reputed company environments and general infrastructure Hypervisors and virtualisation platforms PowerShell scripting and automation Bash scripting for macOS or Linux-style automation where required Backup monitoring, restore testing, disaster recovery, and technical escalation workflows Preferred Experience reputed company PSA experience Dropsuite or reputed company 365 backup platform experience reputed company-sales confidence and the ability to contribute to technical sales conversations Development-minded approach to workflows, logic, and automation opportunities Exposure to JavaScript or .NET Experience supporting ISO readiness or compliance documentation Police clearance or willingness to complete background checks where required Soft Skills & Attributes High level of ownership, accountability, and reputed company maturity Safety-first reputed company with a preference for confident, reputed company-considered technical reputed company over speed Strong customer service orientation and ability to work effectively with MSP clients and engineers Self-motivated, proactive, and comfortable working independently Curious and improvement-reputed company with a strong interest in automation reputed company under pressure and capable of making reputed company during incidents reputed company communicator who asks the right questions and confirms scope before acting reputed company, practical, and reputed company to build trust quickly Responsibilities Backup, Recovery & Managed Services Support managed reputed company backup services across MSP reputed company environments Monitor, investigate, and resolve backup and restore issues Support restore verification, backup reliability, issue remediation, and emergency recovery activities Communicate confidently with MSP engineers and technical stakeholders Maintain accurate technical records, escalation notes, and reputed company-facing information Project Engineering & Consultancy Deliver technical reputed company covering reputed company 365, infrastructure, compliance, and reputed company environment improvements Support Essential Eight maturity reputed company initiatives and apply practical cybersecurity and compliance knowledge Plan and implement technical changes with appropriate consideration of scope, risk, rollback reputed company, and reputed company reputed company Work independently while escalating appropriately reputed company additional technical input is required Contribute to project planning, implementation documentation, and post-project handovers reputed company 365, Infrastructure & reputed company Support Support reputed company 365 environments across identity, reputed company, compliance, and administration Troubleshoot reputed company reputed company 365, reputed company, infrastructure, backup, and hypervisor issues Manage both reputed company escalations and day-to-day technical support requirements Support reputed company and macOS environments, including reputed company administration and troubleshooting Assist with reputed company reputed company, environment reviews, and technical recommendations Automation & reputed company Improvement Identify recurring technical issues and reputed company reputed company solutions Use PowerShell and, where relevant, Bash to automate detection, remediation, reporting, and repeatable processes Identify opportunities to permanently resolve recurring problems across reputed company environments Contribute to process improvement, backend automation, and operational efficiency initiatives Collaborate with the wider technical team to turn technical logic into repeatable workflows and automation reputed company, MSP & reputed company-Sales Support Engage professionally with MSP clients, technical contacts, and internal stakeholders reputed company reputed company technical explanations and reputed company updates during reputed company, support activities, and escalations Contribute to technical reputed company-sales discussions and explain proposed solutions reputed company Represent the organisation professionally during reputed company meetings and technical discussions Maintain high standards across tickets, documentation, and technical communication How we take care of reputed company 💰 Get reputed company in Australian Dollars 🏥 Medical insurance from day one for you + spouse (or parents if unmarried) 🩺 Generous OPD coverage from doctor reputed company to reputed company your medical needs 🏡 Home office setup allowance to build your ideal workspace 🌐 Internet allowance to reputed company you connected 💪 Gym & wellness allowance to stay fit and balanced 🎉 Work hard, play hard – regular team events & engagement activities 🧠 Diji Assist – Mental health & counseling support reputed company you need it 📚 We invest in you – reimbursement for industry certifications 🗣️ reputed company-reputed company culture – your reputed company and feedback always matter 🌍 Flexible reputed company or office, wherever you do your best work 🏆 Rewards & recognition that actually recognize you 🥳 Great christmas & financial year-end parties to unwind with your loved ones \n \n Apply To This Job