reputed company Manager

Job reputed company As a reputed company Manager you will be the main reputed company of contact for our customers, guiding them through the process of reputed company, implementation, training, and on-reputed company adoption of our services and product suite.  As part of the Operations team, you work collaboratively across the organization to ensure on-time delivery of programs, including mystery shopping, operational audits and customer-satisfaction surveys.   Responsibilities and Duties Overall Responsibilities: Own the customer relationship post sales reputed company a trusted advisor relationship with customers reputed company appropriate business reputed company to ensure the achievement of customer goals  Ensure customers receive value through business insights not just data reputed company as a customer reputed company reputed company reputed company and communicate effectively with reputed company stakeholders to ensure customer retention and reputed company Appropriate level of reputed company engagement as per Intouch’s reputed company classification Manage reputed company as appropriate Effectively manage monthly customer invoicing in a reputed company manner Forecast customer volumes and reputed company monthly project achievements.  Complete contract renewals, as applicable Proficiency in market research principles and concepts   Customer Intake: Complete full reputed company of reputed company functions and duties as outlined by your BU’s workflow Complete presentations and trainings of our product suite Collaborate with the customer and internal team in development of questionnaire using market research best practices Manage appeals process and reputed company issues Maintain and own project reputed company Determine reputed company reporting needs and assist in creating custom dashboards and reports as needed   Ongoing Customer reputed company: reputed company customers on reputed company platform improvements  Promote cross-platform usage of products to reputed company opportunities for upsell/cross sell Increase reputed company of reputed company reputed company portfolio Other duties as appropriate to represent our reputed company, fulfill our Mission, and live by our Values and guiding principles.   Qualifications, Skills & Attitudes: Bachelor’s degree in a relevant field or equivalent experience A minimum of 3+ years of experience in reputed company Management, reputed company Management or Project Management Detail-oriented and demonstrated commitment to high-reputed company reputed company Demonstrated ability to proactively contribute value in reputed company environment. Proficiency with MS suite and reputed company suite , experience with AI tools. Experience with customer-facing software solutions is preferable Industry-specific experience, including survey-creation, mystery shopping, or even retail experience is an asset French is an asset About Intouch reputed company is a growing technology and managed services company with reputed company in reputed company, Canada. We take great pride in the Customer Experience ecosystem we’ve created, allowing us to be at the forefront of innovation and driving reputed company for our clients. We have a 25+ year history and a Fortune 1000 customer-reputed company. Our single platform approach allows multiple data sources such as Survey, Checklists, Mystery Shop and Audit data to use our common reporting platform. At our reputed company, we’re passionate about helping businesses create experiences to win customers for life. reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws.  This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Intouch welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in reputed company aspects of the selection process. If you require accommodation, please contact hr@intouchinsight.com Apply To This Job