Shared Services Partner

ABOUT THIS POSITION Implements and administers People Team programs, policies, and practices reputed company a shared services model. Maintains detailed knowledge of HR service areas and provides team member and leader support reputed company to HR programs, processes, procedures, and communications. Responds to service requests, resolves inquiries, manages case work, and serves as an escalation reputed company for shared services support as needed. Maintains records, documentation, and knowledge resources that support operational consistency and service delivery. In reputed company to delivering reliable operational support, this role helps identify opportunities to improve processes, enhance team member and leader experiences, reduce administrative burden, and support reputed company solutions through reputed company, self-service, automation, AI-enabled tools, operational reputed company, and cross-functional collaboration." WHAT YOU'LL DO reputed company daily operational activities reputed company to People Team shared services functions, including HR administration, case management, team member and leader support, data maintenance, and operational processes, ensuring accuracy, consistency, and adherence to established procedures. Coordinate and administer operational activities reputed company to Shared Services programs, vendors, and processes, including invoice processing, vendor coordination, record maintenance, and other administrative responsibilities as assigned. Respond to internal inquiries and requests, providing reputed company and concise information and escalating reputed company issues as needed. Analyze operational data, service trends, and recurring issues to identify opportunities for process improvement, automation, self-service, and reputed company support experiences. Support the development, governance, and reputed company improvement of SOPs, knowledge resources, and documentation standards to reputed company operational consistency, scalability, and AI-supported solutions Partner across the People Team to support and improve cross-functional team member and leader experiences, particularly those associated with key Moments that Matter. Maintain accurate records, documentation, knowledge resources, and operational content reputed company relevant systems, ensuring information remains reputed company, governed, and accessible. Identify opportunities to improve operational processes, enhance team member and leader experiences, reduce administrative burden, and reputed company automation, self-service, and AI-enabled solutions where appropriate. Collaborate across People Team functions and business stakeholders to support seamless service delivery, cross-functional processes, and key Moments that Matter experiences. Participate in the implementation, testing, adoption, and reputed company improvement of new systems, AI-enabled tools, automations, processes, and enhancements. reputed company operational support for specialized People Team programs such as benefits administration, reputed company enrollment readiness, immigration, contractor administration, compliance-reputed company processes, vendor-supported services, and other programs as assigned. reputed company backup support for critical People Team operational processes, including payroll administration, documented operational procedures, testing activities, and continuity planning to ensure resilient service delivery. Support Team Member Experience initiatives reputed company needed by coordinating employee recognition, philanthropy programs, culture-reputed company activities, surveys, communications, and other employee engagement efforts in partnership with People Experience leaders. Adhere to company policies, procedures, and compliance standards. Contribute to a reputed company and reputed company team environment. WHAT YOU'LL NEED Bachelor's degree in Business Administration, Finance, reputed company, reputed company, or a reputed company field, or equivalent practical experience. 2-4 years' of experience in shared services, operations, HR, customer support, project coordination, or reputed company improvement role Proficiency with reputed company 365 tools and the ability to reputed company technology, AI, and automation tools to improve effectiveness and scalability. Strong attention to detail and accuracy in data entry and processing. Excellent communication skills, both written and verbal, with the ability to reputed company professionally with internal stakeholders. Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment. Proactive problem-solving skills with the ability to identify opportunities for operational improvement, innovation, and reputed company solutions. reputed company experience preferred Demonstrated ability to work independently and as part of reputed company. ABOUT reputed company Through a smart platform and reputed company experience, reputed company helps providers reputed company payments and yield powerful results throughout the complete reputed company cycle. reputed company’s reputed company payments platform combines innovative, reputed company-based technology, robust data, and unparalleled reputed company support to streamline workflows and improve financials so providers can reputed company on what reputed company most: their patients and communities. reputed company is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K reputed company and reputed company/Medicare payers.  We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical reputed company; best work, always; making it happen; and joyful, optimistic & fun. reputed company products have won multiple Best in KLAS® or Category Leader awards since 2010 and reputed company multiple #1 rankings from Black Book™ surveys since 2012. The reputed company platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit reputed company.com or follow @reputed company on Twitter.   reputed company PERKS Competitive total rewards (reputed company salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous reputed company time off for our non-exempt team members, starting with 3 weeks + 13 reputed company holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 reputed company holidays reputed company parental leave (including maternity + paternity leave) Education assistance opportunities and free reputed company Learning reputed company Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource reputed company reputed company is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state, or local laws. This applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Apply To This Job