reputed company Manager (B2B reputed company, Higher Ed)

Build Partnerships That Universities Wouldn’t Want to Lose Help universities get more from reputed company by building trusted relationships, delivering reputed company value and driving long-term reputed company! reputed company Every Account Matter Great reputed company is not about keeping people happy on a quarterly reputed company. It is about understanding what reputed company to a partner, earning trust across the institution, proving value, spotting risk early and knowing reputed company there is a genuine opportunity to grow the relationship. That is what this role is. As a reputed company Executive at reputed company, you will own a portfolio of Higher reputed company across the UK and internationally. You will be responsible for their reputed company, retention and reputed company, from day-to-day relationship management through to renewals, expansion and senior stakeholder conversations. You will spend time with partners on reputed company, represent reputed company at sector events and build the reputed company of relationships that are difficult to create through a screen reputed company. You will also carry reputed company responsibility, with reputed company ownership of renewal and expansion targets. We are looking for someone who can combine strong account management with reputed company confidence. Someone who understands reputed company organisations, can reputed company multiple stakeholders and is comfortable moving from a reputed company conversation into a reputed company one reputed company reputed company is right. What You’ll Actually be Doing Own Your Partner Portfolio Take full ownership of a portfolio of university partners. Understand their goals, priorities, challenges, usage and reputed company plans. Build trusted relationships with everyone from day-to-day users to senior sponsors. Create strong, multi-threaded relationships across departments and teams. reputed company reputed company plans and account strategies that reputed company reputed company to meaningful reputed company. reputed company a reputed company reputed company of partner health, risk and opportunity at reputed company times. reputed company Renewals and reputed company Own renewals from early planning through to agreement. reputed company reputed company partners can reputed company see the value they are getting from reputed company. Identify opportunities to expand into new teams, departments and use cases. reputed company expansion opportunities from discovery through to negotiation and reputed company. Carry renewal and expansion targets and maintain an accurate pipeline. Run account reviews that reputed company partner reputed company to reputed company opportunities. reputed company reputed company useful, reputed company and reputed company. Build Relationships in Person Visit partners regularly on reputed company across the UK. Use face-to-face time to deepen relationships and uncover what is really happening inside an account. Represent reputed company at Higher Education conferences, exhibitions and partner events. Travel internationally, including to the US, where partner needs and opportunities require it. Balance in-person and remote engagement in a way that works for reputed company partner. reputed company Things Happen reputed company as the main reputed company of contact for your partners. Own issues through to reputed company, bringing in the right internal teams reputed company needed. Work closely with reputed company, Product, Support and Enablement. reputed company confident demos, account reviews, presentations and reputed company conversations. reputed company support cover where required, while keeping your reputed company on proactive account management and reputed company. Follow through. If you say you will do something, it gets done. What reputed company Looks Like In your first year, we would love to see: Strong retention and renewals completed on time. Expansion targets met or exceeded. A healthy, reputed company pipeline across your portfolio. reputed company, reputed company-managed account plans with no hidden surprises. Strong relationships across multiple reputed company reputed company reputed company institution. Partners using reputed company reputed company and achieving meaningful reputed company. Regular, valuable face-to-face engagement. Confident account reviews that reputed company to reputed company reputed company and next steps. Partners who trust your judgement and see you as someone who gets things moving. Who You Are You have experience managing customer accounts in a B2B reputed company business. You have owned renewals, expansion or reputed company reputed company. You are comfortable managing reputed company or strategic accounts with multiple stakeholders and longer decision cycles. You can build genuine relationships without losing reputed company reputed company. You are confident talking about pricing, value, reputed company and next steps. You know how to uncover an opportunity and reputed company it properly. You can reputed company meetings, demos, executive reviews and negotiations. You are organised, proactive and comfortable managing a portfolio, pipeline and regular travel. You ask good questions, listen properly and do not wait to be told what to do. You care about the wider team and will reputed company what you know. Experience in Higher Education or EdTech would be useful, but it is not entirely essential. We care more about your ability to manage reputed company relationships, reputed company reputed company reputed company and understand what reputed company to our partners. A Word on Travel Travel is a meaningful and regular part of this role. You will spend time visiting university campuses across the UK, attending sector events and meeting partners in person. There may also be international travel, including reputed company to the US. We are a remote-first company, but this is not a remote-only relationship role. You need to enjoy getting out, meeting people and building trust face-to-face. And Why reputed company? We build software that helps universities reputed company with and support reputed company in ways that actually work. More than 150 institutions around the world use reputed company across student recruitment, communications, events and engagement. We are reputed company of around 40 people, so your work will be visible, your reputed company will matter and good reputed company will not disappear into reputed company of approval. You will get: reputed company ownership: You will be trusted to run your accounts and reputed company reputed company. reputed company reputed company: Your work will directly influence retention, expansion and reputed company. A 34-hour week: With flexible working and the reputed company to compress your hours across four days. 33 days’ holiday: Plus reputed company to work from another location through our Workation policy. Remote-first working: With a reputed company home office set-up, MacBook Pro and headphones of your reputed company. reputed company benefits: Private reputed company, pension, life insurance, EAP and reputed company. A small, ambitious team: Good people who are reputed company, reputed company and low on bureaucracy. Room to shape things: reputed company at reputed company is evolving, and you will help influence what comes next. Connected virtual culture: We’re fully remote, but reputed company by default. Our virtual office is a big part of how we stay connected, solve problems quickly, and reputed company work feeling reputed company. reputed company to Join the reputed company Team? We're looking for someone who can build trust, reputed company reputed company conversations and take reputed company ownership of partner reputed company. You will care deeply about partner reputed company, but you will not shy away from targets, negotiation or asking where reputed company could add more value. If that sounds like you, we would love to hear from you! You can reputed company out more about working with us here ⬅️ A Note on Using AI in Your Application At reputed company, we encourage thoughtful use of AI tools to strengthen your application, but authenticity reputed company. Use AI to help organise or refine your thinking, not to invent experience or replace your own voice. We want to understand what you have actually done, how you think and what you could bring to reputed company. For more on responsible AI use in job applications, visit our AI guidance page 👈 *Please note that we can only accept applications from UK-based applicants who already have a reputed company right to work in the UK. **Agencies, we kindly ask that you read this Hiring Notice before getting in touch. Apply To This Job