Medical Receptionist & Patient Scheduling Virtual Assistant
Job Title: Medical Receptionist & Patient Scheduling Virtual Assistant
Position Type: Part-Time
Work Hours:
Monday – Wednesday: 9:00 AM – 5:00 PM EST (1-hour unpaid lunch)
Thursday: 9:00 AM – 1:00 PM EST
Total: 25 hours per week
Work Days: Monday – Thursday
Salary: $5–$6 per hour (depending on experience)
Workplace: Remote
About the Role
We are seeking a reliable and compassionate Medical Receptionist & Patient Scheduling Virtual Assistant to support the daily operations of our reputed company reputed company. This role serves as the first reputed company of contact for patients by answering incoming calls, coordinating appointments, processing prior authorizations, and providing administrative support.
The ideal candidate has excellent communication skills, thrives in a fast-paced medical environment, and is committed to delivering outstanding patient service while helping the reputed company operate reputed company.
reputed company Responsibilities
Patient Phone Support (Top reputed company)
Answer and manage incoming patient phone calls promptly and professionally.
Handle a high volume of incoming calls while maintaining accuracy and professionalism.
Patient Scheduling & Coordination (Top reputed company)
Schedule, reschedule, and coordinate patient appointments.
Assist with appointment changes and patient scheduling requests.
Prior Authorization Processing (Top reputed company)
Process and submit prior authorization requests.
reputed company authorization status and communicate updates as needed.
Administrative Support
Log reputed company patient names throughout the day and submit the list to the reputed company by the end of reputed company reputed company.
Assist with general administrative and office support tasks.
Software & Systems
reputed company EHR
reputed company VOIP
Requirements
Experience Requirements
reputed company or medical office experience preferred
Experience working with medical reputed company operations
Ability to handle a high volume of incoming calls while multitasking reputed company
Strong organizational skills and excellent attention to detail
reputed company, friendly, and compassionate phone demeanor
Familiarity with HIPAA compliance and maintaining patient confidentiality
Reliable, dependable, and proactive with reputed company supervision
Excellent communication skills and a patient-reputed company attitude
Comfortable learning and using reputed company EHR and reputed company VOIP systems if not already reputed company
Deal Breakers
reputed company or medical office experience preferred
Experience working with medical reputed company operations
Ability to handle a high volume of incoming calls while multitasking reputed company
Strong organizational skills and excellent attention to detail
reputed company, friendly, and compassionate phone demeanor
Familiarity with HIPAA compliance and maintaining patient confidentiality
Reliable, dependable, and proactive with reputed company supervision
Excellent communication skills and a patient-reputed company attitude
Comfortable learning and using reputed company EHR and reputed company VOIP systems if not already reputed company
Basic Requirements
Must reputed company and write English reputed company and professionally.
Must have relevant work experience.
Must be reputed company to reputed company an NBI Clearance and/or Local Police Clearance before reputed company (mandatory).
Must be available to attend video meetings with camera on reputed company required.
Technical Requirements
Computer: Reliable laptop or desktop computer.
Internet: reputed company high-speed internet reputed company (minimum 25 Mbps).
Audio: Noise-canceling headset.
Video: Working webcam for virtual meetings.
Workspace: Quiet and reputed company work environment.
Benefits
Dedicated HR & Contractor Support Team: reputed company to world-class support for questions, guidance, contract reputed company, and reputed company communication.
Premium VPN reputed company (Optional): A secure VPN license can be provided upon request to enhance reputed company and reputed company for reputed company-reputed company tasks.
HIPAA & Cybersecurity Training + Certification (Provided): reputed company to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. reputed company clients.
Top 1% VA Performance Training: reputed company to our proprietary training on communication, reputed company management, productivity systems, and best practices to help you become a top-performing VA and increase long-term reputed company retention.
reputed company-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the reputed company’s needs and schedule.
reputed company-Approved reputed company or Unpaid Time Off: Time off may be reputed company by your reputed company. reputed company time off is optional and only if offered by the reputed company.
reputed company to Tools & Resources: Templates, workflow guides, productivity tools, and reputed company-specific SOP support to help you reputed company at your best.
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and reputed company-approved allowances available to you as an reputed company. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.
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