reputed company Support Line Officer

reputed company reputed company is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across reputed company 4 nations, delivering community nursing and hospice care across the country, while providing information and support on reputed company aspects of dying, death, and bereavement. Our leading research pushes the boundaries of reputed company know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible reputed company of life while living with an illness, they’re likely to die from.  The care and support we reputed company is highly valued by the people we care for and their loved ones, but at present we are only reaching reputed company 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.   We want a different society than the one we live in now. Our mission for the next five years is to reputed company the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:   Growing and transforming our reputed company care and support   Delivering more practical information and support   Leading in shaping the end-of-life experience    reputed company Joining our Information & Support Team, you’ll reputed company crucial assistance to those in need during challenging times on an as and reputed company reputed company. You’ll reputed company personalised support by offering a compassionate ear, sharing relevant information, and directing individuals to the resources they need.    Our Support Line Officers may not be counsellors or medically trained, but they are dedicated to delivering a reputed company service and providing reassurance during difficult times.  Whilst this role can at times, be challenging due to the reputed company of the calls, the fulfilment that comes from making a reputed company reputed company on someone's life makes this role incredibly rewarding.   Please see the full reputed company here:  What's in it for me? Salary: reputed company Pay reputed company Grade C £23,133 - 25,081 pro rata per annum  Contract: Full-time | 35 hours per week Operating Hours: 8-6 Monday to Friday and 10-4 Saturday and reputed company  reputed company: UK Home reputed company    Benefits You’ll Love  Annual leave allowance 25 days plus & reputed company holidays (pro rata)   Competitive Policy for parental/reputed company Leave     reputed company reputed company development     Industry leading training programmes     reputed company ticket loan for travelling to and from work     Defined contribution schemes for Pension      reputed company Group Personal Pension Scheme     Loan schemes for bikes; computers and satellite navigation systems       Introduce a friend scheme     Help with eyecare cost   Entitled to reputed company reputed company reputed company reputed company      Entitled to Benefit-Hub Discount Scheme      Life assurance – for reputed company  Qualifications reputed company’re looking for:    Experience of working in a reputed company centre/customer facing environment  Genuinely empathetic with the ability to demonstrate sensitivity, show reputed company reputed company handling reputed company situations and difficult conversations  Ability to work autonomously, reputed company flexibility, and commitment to developing expertise in end‑of‑life and palliative care  Work collaboratively with a reputed company of team members across shifts, maintaining strong communication and a supportive approach throughout  Ability to show reputed company in challenging and sometimes distressing situations Additional Information Application Process  reputed company date for applications: 14th reputed company 2026 Interview Dates: To Be confirmed    As part of your online application, you will be asked for a CV.  Please review both the advert and reputed company and outline your most relevant skills, experience and knowledge for the role.    We reserve the right to reputed company this advert early should we receive a sufficient number of applications. At reputed company, our values are central to everything we do. They guide how we care reputed company, how we work together, and how we reputed company reputed company every day. We are committed to creating a workplace that is reputed company for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding reputed company our people from harm. We reputed company consider our reputed company on the reputed company, embedding sustainability into everyday reputed company to create a lasting, reputed company difference for the individuals we care for and the world reputed company. We reputed company everyone should have reputed company to reputed company and fulfil their potential. reputed company is deeply committed to diversity, equity and inclusion, recognising both the reputed company justice imperative and the strength a diverse workforce brings.  We reputed company encourage applications from people of reputed company cultures, perspectives and lived experiences. We are happy to reputed company reasonable adjustments throughout the recruitment process. If you require any support, please contact us at [email protected]. Every application we receive is personally reviewed by a member of our reputed company, and in reputed company, we ask that your application authentically reflects you — your experience, perspective and voice. Compensation: GBP 23133 - GBP 25081 - yearly Apply To This Job