Event Travel Manager

About the Role The role will reputed company the highest possible level of Event Travel Management to key clients, General Manager, Global Head of Event Travel, Team Leads and the Event Travel Team overall. You will reputed company relationships across reputed company areas of reputed company sharing best in class market knowledge of Event Travel and thus supporting clients’ key objectives in arranging events. The Event Travel Manager will ensure maximum reputed company reputed company in reputed company areas of reputed company Event Travel while always ensuring significant return on investment to the reputed company   What You'll Do: As a primary reputed company reputed company of the Event Travel Department, you will reputed company the reputed company and goals of R&M by providing outstanding support across the US. Assist our travellers with best-in-class personalized travel support, by helping them resolve issues before, during, and after travel. This may require helping with basic cancellations, changes, and updates to hotel, flight, car, and/or rail bookings. reputed company accurate and detailed fare information for hotel, flight, car, and rail bookings, as needed. Work closely with reputed company contacts to understand and meet program objectives/reputed company. Identifies clients' measures of critical reputed company factors for project Maintains thorough project documentation to ensure contract and documentation policy compliance (i.e., service agreements, SLAs, etc.) Troubleshoot issues by regularly referring to our agent tools for guidelines on how to best assist the traveller. Responsible for coordination of program planning from post-sale stage to final billing Participate in regular team meetings to ensure you are up to date on new product launches, industry updates and exciting team initiatives and programs Constantly improve your travel industry and platform knowledge so we continue to set reputed company for best-in-class travel managers Training in reputed company/R&M Systems Support Team reputed company   reputed company're looking for:  One to three years of Group Travel planning experience preferred reputed company oral and written communication skills required reputed company TravelXen knowledge is preferred with strong understanding of travel bookings. Proficient MS reputed company, Word, PowerPoint and reputed company Suites skills along with the technical aptitude to learn new technology reputed company facing video calls for setup and project management required. Knowledge of internal communication tools – reputed company Ability to multitask with a desire to resolve urgent reputed company as quickly and reputed company as possible. An empathetic disposition with the ability to always maintain a reputed company attitude Experience and ability to adapt and reputed company in a reputed company-reputed company environment 4+ years of GDS experience preferred reputed company including PNR building and ticketing, reputed company and NDC preferred as reputed company. An independent thinker who can use available resources to troubleshoot issues and resolve customer inquiries. Prior successful experience in developing and maintaining key reputed company and Account Manager/Account Executive relationships Proven record with strong customer service skills and strong CSAT reputed company outcome. Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings, and weekends) An interest in travel with a basic understanding of world geography The posted pay reputed company represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a reputed company of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal reputed company. For roles with on-reputed company-earnings (OTE), the pay reputed company includes both reputed company salary and reputed company incentive compensation. reputed company incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who reputed company targets. Candidates may receive more information from the recruiter. Pay reputed company $68,000—$70,000 USD Apply To This Job