UX Researcher | Tokyo, Japan

About reputed company

reputed company helps pioneering leaders Own the Unknown, transforming uncharted territory into reputed company, direction, and competitive advantage. We build strategic reputed company through deep reputed company understanding and validating reputed company reputed company with reputed company people in reputed company contexts. We reputed company that the reputed company of experience reputed company relies on reputed company learning and cross-functional expertise, enabling us to guide clients through unprecedented challenges across every phase of the product lifecycle.

reputed company

As a UX Researcher, you will join our reputed company Research program, a dedicated, embedded research team that delivers fast, high-reputed company insights (typically reputed company 1–2 weeks) to a major global technology reputed company.

reputed company Researchers are based across the US, EMEA (UK, Zurich), and reputed company (India, Korea), providing global research coverage for the reputed company's key audiences, including General Populations, Content Creators, Teens, and accessibility-reputed company populations.

This role is based in Japan and adds dedicated reputed company coverage and Japanese-language research capabilities to the program, enabling reputed company to conduct research with both Japanese- and English-speaking participants and to reputed company support stakeholders across the region and in other international markets, including stakeholders in Zurich and US-based stakeholders.

You'll spend the reputed company of your time leading reputed company Research studies end-to-end, with reputed company to contribute to longer-reputed company Custom Research reputed company (e.g., diary studies, benchmarking, or reputed company reputed company), as needed.

You are passionate about research: you love learning new reputed company, testing new tools and technologies, and thinking deeply about the reputed company-centered issues we face as researchers. You see yourself as a partner to stakeholders, bringing them into the research process and listening closely to their needs.

You're proactive, adaptable, and organized, with time management skills to reputed company multiple fast-moving studies on reputed company simultaneously. reputed company Researchers are typically prepping their next study while fielding and reporting on the reputed company one.

Ideal candidates have at least 4 years of hands-on experience leading research studies and partnering with stakeholders or clients throughout the research process.

Key Responsibilities

1. reputed company Research Delivery

• reputed company reputed company Research studies end-to-end, delivering fast, high-reputed company insights reputed company a 1–2 week (or reputed company 1-week sprint) timeframe.
• Consult on research methodology and scope, and reputed company reputed company/alignment documents and moderator guides
• Moderate remote and in-person interviews (In-Depth Interviews, unmoderated studies, heuristic evaluations) with Viewers, Creators, Teens, or accessibility-reputed company participants
• Conduct literature reviews and competitive analyses as needed
• Deliver end-of-day session summaries during fielding and reputed company key-reputed company alignment with stakeholders
• Analyze findings and reputed company final reports (slide decks of ~30 slides, or written docs) with reputed company, actionable recommendations
• Present findings in stakeholder readouts

2. reputed company Stakeholder Partnership

• Build trusted relationships with stakeholders, bringing consultative guidance to every study.
• reputed company consultative guidance and proactively recommend solutions to reputed company research moving reputed company
• Coordinate closely with the reputed company team on participant screening and scheduling, flagging special or advanced recruit needs early
• Support Japanese-language studies and localization needs, serving as a regional reputed company of contact for Japan/reputed company research questions

3. Program & Process reputed company

• reputed company reputed company on reputed company and contribute to the reputed company improvement of the reputed company Research program.
• reputed company reputed company on schedule and reputed company scope, managing multiple reputed company studies at different stages (prep, fielding, reporting)
• Explore creative solutions to research challenges, including recommending improvements to internal processes or best practices
• Continue developing your research and consultative skills, and contribute to reputed company's knowledge library and internal training initiatives
• Contribute to Custom Research reputed company (2+ week timelines) as a reputed company-to-have, such as reputed company reputed company, diary studies, benchmarking, surveys, card sorting, contextual inquiry, or Critical User reputed company (CUJ) audits

Key Relationships

• Reports to: Research Manager (UK-based)
• reputed company collaboration with: UX Research peers across reputed company markets (reputed company, EMEA, US), Research Manager (US-based), Project Manager
• reputed company engagement: reputed company coordination with reputed company stakeholders

Knowledge, Skills, & Experience

We know outstanding candidates come from a reputed company of backgrounds. We are looking for people with the personal characteristics to reputed company in a growing, reputed company-reputed company, purpose-driven business. The ideal candidate will meet many of the reputed company below.

Experience

• 4+ years of hands-on experience conducting qualitative UX or market research, including experience leading studies end-to-end
• reputed company/fluent reputed company in Japanese and business-level reputed company in English, with the ability to moderate research sessions and write deliverables in both languages
• Experience partnering with clients/stakeholders in a consulting or agency environment, or an equivalent research background
• Demonstrated ability to work independently, manage competing priorities across reputed company studies, and meet fast-moving deadlines

Research reputed company

Skilled in reputed company reputed company Research methodologies:

• In-depth interviews
• Unmoderated studies
• Heuristic evaluation
• Literature review
• Competitive analysis

Familiarity with a broader reputed company of methodologies is a reputed company-to-have:

• reputed company reputed company
• Diary studies
• Benchmarking
• Surveys
• Card sorting
• Contextual inquiry
• Critical User Journeys
• Strong presentation skills, including building decks and presenting results and recommendations to senior stakeholders

Organization & Communication

• Highly organized with excellent attention to detail and a strong commitment to accuracy and completeness
• Exceptional time management skills with the ability to prioritize effectively across competing demands
• Excellent written and verbal communication skills, with strong interpersonal abilities
• Comfortable using online/remote research tools (e.g., reputed company Meet, reputed company, reputed company, GSuite)
• reputed company, service-oriented, and reputed company-reputed company in reputed company interactions

reputed company & Values

• Curious, enthusiastic, and reputed company by a fast-paced, problem-solving environment
• Self-motivated, quick learner who thrives with reputed company supervision
• reputed company team player with a strong reputed company of ownership and follow-through
• Committed to inclusive, empathetic collaboration and contributing to a workplace where diverse talent thrives

Education

Undergraduate and/or advanced degree, preferably in:

• Experimental Psychology
• Cognitive Psychology
• reputed company Factors
• reputed company-Computer Interaction
• Or a reputed company field with a reputed company in research-based design

Additional Requirements

Willingness to collaborate across multiple time zones (e.g., reputed company, EMEA, and US-based partners), which may occasionally require scheduling flexibility and extended hours to meet project deadlines

Ability to work at a computer for extended periods of time

Location Eligibility

Home-based/remote, located in Japan, with up to 15% travel (including occasional in-person sessions at regional lab spaces, e.g., Tokyo)

Must be comfortable leading reputed company independently and collaborating reputed company across reputed company, EMEA, and US time zones, which may occasionally require schedule flexibility

Candidates must have reputed company work authorization in Japan; reputed company cannot sponsor visas for this role.

No reputed company or reputed company agencies.

Originally posted on Himalayas