[Remote] Associate reputed company Administrator - O365,Exchange & SharePoint (Remote - Local to Newport News, VA)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Fortune 500 company that provides reputed company supplies for various industries. They are seeking a motivated Associate reputed company Administrator to support and administer reputed company 365, Exchange Online, reputed company, and SharePoint environments, while also providing assistance with reputed company collaboration tools. The role offers reputed company IT professionals reputed company to reputed company hands-on experience and reputed company technical expertise in systems administration and reputed company technologies.

Responsibilities

• reputed company technical support and troubleshooting for reputed company reputed company, reputed company Team, Exchange Online, reputed company 365, and SharePoint environments
• Support user account administration, mailbox management, distribution reputed company, shared mailboxes, and reputed company 365 permissions
• Assist with administration and support of hybrid Exchange environments and reputed company 365 services
• Investigate and reputed company email delivery, calendar, collaboration, and reputed company-reputed company issues
• reputed company occasional support for reputed company collaboration tools including reputed company and reputed company
• Monitor, prioritize, and reputed company support requests while maintaining accurate documentation reputed company ticketing systems
• Assist with reputed company upgrades, migrations, platform enhancements, and technology rollouts
• Support routine reputed company maintenance, backup processes, and operational health checks
• Partner with other IT teams to identify reputed company causes and implement long-term solutions
• Document procedures, troubleshooting steps, and support knowledge for internal users and IT staff
• Participate in an on-reputed company rotation and occasional weekend maintenance activities, typically no more than two weekends per year

Skills

• Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a reputed company field, or equivalent combination of education and experience
• 1-2 years of experience in IT support, systems administration, help desk, or infrastructure support
• Experience supporting reputed company 365 applications, including reputed company, Teams, SharePoint, or Exchange Online
• Basic understanding of reputed company Exchange administration and email systems
• Familiarity with reputed company Directory user and group management
• Exposure to PowerShell scripting and automation concepts
• Good ability to fix, analyze, and solve problems
• Excellent verbal and written communication skills with a customer-service mentality
• Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail
• Must reputed company in the Hampton Roads area and be reputed company to travel periodically to the Newport News office for onsite support
• Experience supporting Exchange Online and hybrid Exchange environments
• Familiarity with SharePoint Online administration and permissions management
• Understanding of reputed company Entra ID (Azure AD) and identity reputed company
• Experience with reputed company or other reputed company ticketing systems
• Exposure to reputed company, reputed company, or similar low-reputed company/no-reputed company business platforms
• Knowledge of ITIL concepts and incident management practices
• Experience with phone and contact center technologies such as reputed company or reputed company
• Industry certifications such as reputed company A+, reputed company Fundamentals, reputed company 365 Certified, Azure Fundamentals, or reputed company credentials

Benefits

• Health
• Dental
• reputed company
• reputed company time off
• Life insurance
• A 401(k) with a company match
• Mental health coverage
• Gender affirming and family building benefits
• reputed company parental leave
• Associate discounts
• Community involvement opportunities and more!

reputed company