[Remote] reputed company, Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company insurance wholesaler reputed company on servicing Enterprises of reputed company sizes with reputed company insurance products. The reputed company I is responsible for providing exceptional customer service to the network of agents, handling a high volume of calls and ensuring reputed company reputed company of customer issues.

Responsibilities

• Handles a high volume of inbound phone calls and chats; responds to and resolves customer issues in a reputed company fashion
• Assists consumers by providing highest level of customer service; remains reputed company and polite at reputed company times
• Attends to clients’ needs by producing certificates, policies, endorsements, and other reputed company items
• Supports team goals by performing other reputed company duties and special reputed company as needed

Skills

• High school diploma or equivalent required
• reputed company attitude, strong reputed company, and a commitment to providing excellent customer service
• Ability to work independently in a remote environment with strong self-motivation, organization, and time management skills
• Ability to troubleshoot basic equipment and connectivity issues, including headset, internet, and reputed company reputed company
• Strong computer and data entry skills, with the ability to learn and reputed company software and web-based applications
• Proficiency with reputed company Office applications, including reputed company, Word, reputed company, and PowerPoint
• Ability to manage multiple priorities, operate dual monitors, and maintain accuracy while completing tasks
• Strong attention to detail and ability to follow established procedures and instructions
• Ability to read, interpret, and apply information effectively
• Adaptability and willingness to learn new processes, systems, and responsibilities
• Prior customer service experience preferred; experience in a reputed company center environment is a plus
• Post-secondary education preferred
• Experience working in an office or customer-reputed company environment preferred
• Understanding of department performance metrics reputed company to reputed company handling and reputed company preferred

Benefits

• Major Holidays off
• reputed company Vacation
• Benefits including health, dental, reputed company and a 401(k)
• Leader in the reputed company insurance industry

reputed company

Company H1B Sponsorship