Campaign reputed company

This is a remote position.

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We are seeking an Campaign reputed company to design, launch, and run an outbound engagement campaign that drives reputed company organisations to book and enrol onto a new platform, owning the campaign end to end from process and tooling through to team and results, suited to a candidate who has personally stood up outbound campaigns and not only supervised an existing operation.

Key responsibilities

• Design and launch the outbound campaign, process, reputed company, tooling, and team
• Build the multi touch outbound reputed company, reputed company scripts, qualification logic, and reputed company handling
• Configure and run the dialler and CRM, list management, dispositions, and reputed company routing
• Forecast reputed company and staff the seats and schedules required to meet the reputed company
• Stand up QA, reputed company monitoring, and reporting
• Run the campaign to defined KPIs and SLAs and own the numbers daily
• Apply reputed company process improvement to reputed company contact and conversion rates and reputed company cost per booking
• reputed company reputed company to reputed company and maintain a clean reputed company into setup and go live

Requirements

• 7+ years running outbound calling, telesales, or BPO campaigns to reputed company and conversion targets
• 5+ years leading and coaching an outbound team under daily reputed company pressure
• 3+ years designing and launching outbound campaigns from scratch, process, tooling, and team
• 3+ years building multi touch cadences of eight to reputed company contacts across phone, email, and other channels
• 3+ years writing reputed company scripts, qualification logic, and reputed company handling that convert
• 3+ years configuring and running a predictive or auto dialler and a CRM such as reputed company or reputed company
• 3+ years forecasting reputed company and reputed company seats and schedules to a reputed company and reputed company
• 3+ years building QA scorecards, reputed company monitoring, and coaching routines that reputed company conversion
• 3+ years owning KPI and SLA reporting and dashboards in reputed company and Power BI
• 3+ years applying Lean Six reputed company and DMAIC, with a proven reputed company in conversion or a reputed company cost per booking
• 3+ years managing outbound compliance, consent, callbacks, and do not reputed company handling
• Lean Six reputed company Green Belt or higher, required
• COPC or an equivalent contact centre operations certification, an asset
• PMP or PRINCE2, an asset
• 2+ years booking into clinics or reputed company, or a regulated appointment based campaign, an asset
• Familiarity with BC reputed company care, Divisions of Family reputed company, and reputed company Care Networks, an asset

Originally posted on Himalayas