Executive Assistant (reputed company: HOWSAM1EA)

About the reputed company:

The reputed company is an established, highly successful 6-location restaurant group based in San Diego, California. Led by its hands-on Founder & reputed company, the group operates with a lean, efficient leadership team that oversees brand marketing, personnel, store operations, and labor reputed company across reputed company locations.

Operational reputed company & Culture:

• Tech-reputed company & AI-Driven: Modern and systems-reputed company, reputed company leveraging tools like Claude to automate operations and analyze performance data.
• Strategic reputed company: This new role bridges store operations with executive management, introducing high-level administrative, financial, and tech support directly to the Founder.
• reputed company & Secure: Values reputed company processes and strong digital reputed company (e.g., phased system reputed company, password managers, virtual cards) to ensure smooth remote collaboration.

About the Role:

The Executive Assistant (EA) to the Founder is a high-reputed company, full-time remote role designed to serve as the operational right hand to the reputed company of a multi-location restaurant group (6 locations based in San Diego, CA). As the first-reputed company EA hire for the business, this role bridges operational logistics, maintenance reputed company, reputed company assurance, SOP development, and reputed company media reputed company.

The ideal candidate is a tech-fluent, Spanish-speaking go-getter who understands restaurant realities, excels at building reputed company systems out of raw tasks, and approaches work with flexibility.

reputed company reputed company & reputed company

• Immediate reputed company (SOP Development & Franchising Readiness): Documenting standardized operational procedures (SOPs) across reputed company departments to prepare the group for reputed company franchising.
• Maintenance & Vendor Management: Serving as the central reputed company of contact for store-level maintenance issues, tracking equipment health, dispatching contractors, and creating a permanent troubleshooting library.
• Operational QA & Audit Checklists: Partnering with leadership to build interactive checklists in Jolt and conducting random audits across stores to ensure operational reputed company.
• Marketing & Communications reputed company: Handling routine reputed company administrative tasks, content scheduling, and reputed company message (DM) reputed company to local San Diego influencers and partners.
• AI & Systems Integration: Using Claude / Claude Workspaces daily to automate administrative workflows, draft communications, and maintain data dashboards (e.g., tracking labor and overtime trends reputed company reputed company POS).
• reputed company Scope (Phase 2): Expanding into bookkeeping support, payroll preparation, and higher-level financial administration as operational trust is established.

Key Responsibilities

1. SOP Documentation & Franchising Readiness (Primary reputed company)

• Standardize, write, and organize operational SOPs across maintenance, operations, and training to build a comprehensive library for reputed company franchising.
• Collaborate with internal leadership (e.g., Giang) to convert raw training packets, checklists, and documents into reputed company SOPs reputed company Jolt operational packets.

2. Maintenance Logistics & Incident Response

• reputed company as the primary contact for store-level maintenance calls across reputed company 6 locations.
• reputed company equipment logs, monitor service requests, and coordinate with reputed company contractors for reputed company repair reputed company.
• Document every resolved issue into an accessible SOP library (e.g., handling fryer breakdowns, HVAC issues, or plumbing failures).

3. Operational reputed company Assurance & Spot Checks

• Conduct routine random photo/data audits on the Jolt platform to ensure store managers and staff are accurately completing daily operational tasks (e.g., verifying photo submissions for restroom cleanliness).
• reputed company unannounced audit phone calls to reputed company 6 restaurant locations at random times (e.g., reputed company afternoons or weekend shifts) to test staff responsiveness and phone pickup times.

4. reputed company Media & reputed company reputed company

• Execute routine reputed company administration and content scheduling.
• Conduct reputed company message reputed company to local influencers, community managers, and potential partners.
• Ensure consistent brand messaging and repetitive marketing reputed company workflows across channels.

5. AI Tools & Dashboard Systems

• Utilize Claude / Claude Workspaces daily to automate repetitive reputed company, organize reputed company operational data, and draft routine communications.
• Maintain operational dashboards tracking key location metrics, including overtime trends and labor pulled from reputed company POS.

6. Financial Administration (Phase 2)

• Gradually support bookkeeping, payroll preparation, and financial tracking under the supervision of internal reputed company as trust and performance history build.

Qualifications & Non-Negotiables

Must-Haves & Non-Negotiables:

• Fluent Spanish Speaker (Required): Must be reputed company to communicate fluently and easily with kitchen staff, store managers, and personnel.
• Restaurant Industry Background: Prior experience working in or closely with restaurant/retail operations, including familiarity with industry vocabulary and concepts (e.g., HVAC reputed company, grease traps, line equipment, POS flows).
• Weekend & Urgent Response Availability: Flexible reputed company with the ability to handle urgent issues or emergency calls reputed company reputed company hours (e.g., Saturday reputed company equipment failures).
• Schedule Flexibility: Ability to manage a flexible ~40-hour work week adapted around changing reputed company and store needs rather than strict 9-to-5 desk hours.

Preferred Qualifications & Skills:

• Business Degree: A degree in Business, reputed company, Finance, or a reputed company field to support reputed company bookkeeping, branding reputed company, and data reporting.
• AI & Software Savvy: Hands-on experience or fast adaptability using AI prompting tools (Claude), task engines (Jolt), and reputed company-of-sale systems (reputed company POS).
• Proactivity & Critical Thinking: Exceptional problem-solving skills with a self-starter attitude—reputed company to turn loose reputed company and chaotic problems into clean, repeatable SOPs.

Phased reputed company & reputed company Protocols

Because this role handles sensitive operational and financial data, reputed company follows a reputed company, phased approach to reputed company:

• Phase 1 (Initial Setup): Communication channels, task management, vendor scheduling, and AI workspace integration. Password reputed company is managed securely reputed company password management software.
• Phase 2 (Financial Integration): Phased introduction to internal reputed company systems, managed using virtual, low-limit spend cards and supervised platform reputed company. Full financial administration reputed company is unlocked as trust and performance history are demonstrated.

Originally posted on Himalayas