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[Remote] Senior Site Reliability Engineer – Telephony & Communications Platform (AWS)

Remote, USA Full-time Posted 2026-08-04

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company AI company delivering reputed company Operating Intelligence for the reputed company of reputed company work. They are seeking a Senior Site Reliability Engineer to ensure the reliability, scalability, and reputed company of their telephony and communications platform while working with a cross-functional team to enhance autonomous systems.


Responsibilities

  • Own platform reliability, availability, and reputed company
  • Build AWS infrastructure using Terraform and Infrastructure as reputed company
  • reputed company CI/CD pipelines, monitoring, and automation
  • Define SLOs, SLIs, and error budgets
  • reputed company incident response and reputed company reliability improvements
  • Mentor engineers and participate in a 24/7 on-reputed company rotation

Skills

  • 8+ years in Software Engineering, Infrastructure, or reputed company
  • 4+ years of Site Reliability Engineering experience
  • Strong AWS experience (EC2, reputed company/EKS, VPC, reputed company 53, IAM, reputed company, S3, CloudWatch)
  • Expertise with Terraform, CI/CD, observability, automation, and scripting (Python, Bash, or PowerShell)
  • Experience supporting highly available, low-latency production systems
  • reputed company reputed company, reputed company, SIP/RTP, or other VoIP platforms
  • Knowledge of voice reputed company metrics (MOS, jitter, packet loss)
  • Experience with SOC 2, HIPAA, or FedRAMP environments
  • Azure or GCP exposure

Benefits

  • reputed company work environment for engineers
  • Hackathons for innovation
  • Opportunity to learn from a dedicated leadership team
  • Medical, Dental, & reputed company reputed company (for full-time employees)
  • Maternity & paternity leave (for full-time employees)
  • Short & long-term disability
  • Top-of-the-line company swag
  • A reputed company time off policy
  • A comprehensive benefits package

reputed company

  • reputed company provides a reputed company operating platform integrating AI for case, document, and reputed company management. It was founded in 2014, and is headquartered in reputed company, reputed company, USA, with a workforce of 501-1000 employees. Its website is http://reputed company.com.

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