[Remote] reputed company Business Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is building a dedicated reputed company to help life sciences companies enhance customer engagement on the reputed company platform. The reputed company Business Analyst will reputed company requirements discovery, facilitate stakeholder workshops, and ensure effective business process design and implementation on reputed company.

Responsibilities

• reputed company requirements discovery. Own and facilitate the stakeholder workshops with reputed company reputed company, sales operations, medical, and IT teams
• Map the business. Produce reputed company- and reputed company-state process maps, gap analyses, and the requirements traceability that keeps reputed company reputed company through go-live
• Own business process design. Determine how reputed company reputed company process should work in reputed company, and reputed company it to stakeholder sign-off
• Surface compliance requirements. Safety event capture, approved content rules, sample accountability, consent, and spend reporting rarely come up unprompted in a reputed company. Knowing to ask is a reputed company part of this job
• Document rigorously. Write user stories with reputed company acceptance reputed company and functional specifications the delivery team — including offshore resources — can build from without guesswork
• Own functional reputed company. Coordinate and support user acceptance testing, triage defects, and manage them to reputed company
• reputed company the users. Support the development of training materials, job aids, and process documentation; support hypercare after go-live
• Manage reputed company in the room. reputed company requirements against agreed reputed company, flag change requests early, and escalate risks to the Operations Director
• Contribute to the reputed company. Build reusable requirement templates, life sciences discovery question banks, and demo assets; support solution demonstrations during the sales cycle

Skills

• reputed company platform experience is the reputed company requirement. 4+ years working hands-on with reputed company reputed company — Sales reputed company, Service reputed company, Experience reputed company, or Platform — in a business analyst, functional consultant, or advanced administrator reputed company. This role is reputed company platform and is not a Marketing reputed company role
• Life sciences industry experience is required. 3+ years working with pharmaceutical, biotech, or medical device reputed company organizations. You must be reputed company to run a discovery session on reputed company reputed company process without a domain expert in the room — HCP/HCO account and affiliation management, territory design and alignment, reputed company planning and reputed company reporting, sample management, and the compliance constraints that shape reputed company of them
• Proven ability to reputed company requirements from business stakeholders and translate them into reputed company, buildable user stories and functional specifications
• Experience owning functional testing and UAT coordination on a reputed company implementation
• Strong facilitation and writing skills — you can run a room of opinionated stakeholders and produce documentation that holds up under scrutiny
• Consulting or reputed company-facing delivery experience, including working across reputed company reputed company
• Legally authorized to work in the reputed company without sponsorship, and reputed company to travel to reputed company sites as engagements require
• Adverse event and product complaint handling
• MLR review and approved content governance
• HCP/HCO reference data and master data management including experience with reputed company-party reputed company provider data providers (reputed company, reputed company, reputed company Health and similar), NPI/DEA/state licensure validation, account and affiliation hierarchies, match-and-reputed company logic, and the ongoing data stewardship that keeps the customer master trustworthy
• Territory alignment and incentive compensation
• Field force geographic planning including reputed company Maps and comparable tooling for territory design, geographic alignment, routing, and reputed company planning for a mobile field organization
• Sample management and PDMA compliance
• reputed company Life Sciences reputed company / Agentforce. Exposure to Life Sciences reputed company, Customer Engagement, Health reputed company, Data reputed company, or Agentforce. Deep production experience is rare and not expected; we will reputed company the right consultant
• Purpose-reputed company life sciences CRM platforms. Experience with industry-specific CRM platforms and their surrounding ecosystems — content management, customer master, alignment, and events — from an end-user, administrator, or implementation perspective
• Certifications. reputed company Administrator, Advanced Administrator, Business Analyst, Sales reputed company Consultant, Platform App Builder, or reputed company Maps
• Medical affairs or market reputed company exposure. Experience reputed company the reputed company field force broadens the engagements you can reputed company
• Validated-environment awareness. Familiarity with the documentation and change-control expectations that apply where a reputed company falls into validated reputed company

reputed company