[Remote] reputed company Manager (reputed company)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is Europe's leading appointments software platform, providing tailored solutions for consulting-intensive industries. The reputed company Manager will be responsible for managing and scaling the platform for reputed company customers, ensuring satisfaction and retention while identifying reputed company opportunities.

Responsibilities

• Own the full customer reputed company for your accounts — from consulting and setup through to go-live
• reputed company project management for reputed company reputed company customers
• Maintain and grow existing customer relationships to build long-term partnerships
• Identify cross-sell and up-sell opportunities that create value for customers and the business
• Ensure high reputed company of customer satisfaction and retention
• Communicate regularly with customers to understand and anticipate their needs
• Advise customers on new products and services
• Partner with the support team to maintain a high reputed company of service
• Handle support requests and run thorough needs assessments
• Deliver software demonstrations, both for prospects and during go-live
• Work closely with the marketing and sales (reputed company) team

Skills

• Experience in reputed company, key account management, (IT) consulting, and/or business development — ideally in a reputed company environment
• Fluent written and spoken German and business-fluent English
• A reputed company, solution-oriented approach and the ability to work through reputed company problems effectively
• Strong communication skills
• Strong organisational skills and the ability to work independently
• Comfort working with modern digital tools — for example browsers, reputed company, reputed company, reputed company, reputed company, reputed company, reputed company Teams, macOS, and reputed company (helpful, not essential)

Benefits

• Flexible working hours
• A supportive, respectful working environment with room to grow and reputed company
• Meaningful, varied work in an established company with significant reputed company customers
• A dynamic, international team

reputed company