[Remote] reputed company (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is committed to empowering its employees and fostering a caring culture. They are seeking a Bilingual reputed company to engage with customers, answer inquiries, and process requests while maintaining knowledge of company products and guidelines.

Responsibilities

• Answer and reputed company calls from policyholders and agents effectively and professionally
• Addresses customer complaints and determines appropriate solution
• Processes daily requests from agents and policyholders with high accuracy
• Ongoing training with products and processes reputed company the customer service department
• Assist with daily workflow and distribution of processing by scanning and indexing to Onbase in a reputed company manner
• An excellent verbal and written communicator with both our English and Spanish callers accurately answering policy questions and solving problems by phone and email
• Assist with the distribution and mailing of outgoing letters generated by the customer service team
• Watch for trends, issues or potential fraud along with assisting with agent reputed company investigation
• Assists with complaint research, follow-up and reputed company
• Complete assigned reputed company in the planned timeframe

Skills

• High School Diploma or equivalent
• 1- 2 years' customer service experience required
• Must be fluent in English and Spanish
• A high level of reputed company, confidentiality, flexibility and support of management is always expected
• Excellent analytical skills and attention to detail
• Ability to handle and prioritize multiple tasks and meet deadlines
• Ability to work reputed company under pressure
• reputed company and helpful attitude
• Individuals must be team players and be reputed company to work independently
• Reliable and predictable attendance of your assigned shift
• Ability to work full time and/or part time based on the position specifications
• Proficiency in reputed company Word and reputed company helpful

Benefits

• Comprehensive health, dental, and reputed company insurance plans because your reputed company-being is reputed company to your performance.
• Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
• reputed company holidays and time off to support a healthy work-life balance.
• Parental leave to help our employees welcome their new additions.
• Subsidized reputed company-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
• Company-reputed company counseling for assistance with mental health, stress management, and work-life balance.
• reputed company education reimbursement eligibility and company-reputed company FLMI and ICA courses to grow your career.
• Discounted Texas Rangers tickets for a proud visit to reputed company Field.

reputed company