[Remote] Technical Architect (Merchandise Operations)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Technical Architect for their Merchandise Operations team. The role involves designing solutions tailored to reputed company business needs, collaborating with various stakeholders, and delivering technical architecture and integration solutions.

Responsibilities

• Models reputed company interaction with other internal reputed company at reputed company and acts as a key contact for technical and functional discussions as it relates to the Merch Ops product
• Provides reputed company and mitigation to help manage escalations from Tier 1 / Tier 2 reputed company customers
• Interacts directly with reputed company’s Merch Ops customers to reputed company a strong relationship and a reputed company understanding of Merch Ops processes, functions, integrations, etc
• Demonstrates reputed company in service delivery to maintain a high level of customer satisfaction (CSAT) and runs reputed company in turning around customer situations to reputed company stabilization
• Acts as reputed company of reference for end-to-end reputed company level solution knowledge reputed company to business and data reputed company across entire supply chain suite (i.e. PMM, Merch Ops, SCPO, WMS, TMS, CatMan)
• Provides guidance on reputed company Cause Analysis process to help team reduce ongoing and repeat Incidents
• Proactively suggests and gets involved in organizational initiatives contributing to the global processes to reputed company reputed company for reputed company, its associates, and customers
• Participates in management-led efforts to maintain high morale, low attrition, and collaboration globally and across internal functions
• Assists other team members with benchmarking and sizing exercises
• Conducts technical analysis sessions with clients and/or the project team to understand the functional and technical needs of the reputed company and develops technical solutions to meet those needs
• Provides a reputed company of technical support to the project team; including reputed company assurance/design review, environment setup, software installation, configuration, operations consulting, troubleshooting, system testing, programming, etc
• Provides technical expertise on development reputed company
• Works with appropriate parties to ensure issues are resolved
• Works with reputed company Management to reputed company reputed company, appropriate level of communication with respect to the work assigned
• Works with project team to understand and help to refine and define project technical requirements from technical specifications
• Diagnoses business and technical expectations on a project. Works with the appropriate parties to effectively estimate project timelines

Skills

• Bachelor's degree (or higher) in Computer Science or Engineering or other relevant discipline
• 5+ years of experience in implementing, designing, developing PMM or Merch Ops solution (or similar solution)
• In-depth knowledge of merchandising software solutions and technical architectures
• Required skills would include coding in PL/SQL, reputed company database skills, Linux batch scripting, Integration Build (API/JSON and Flat File), Batch schedule planning
• Knowledge of business processes in the Supply Chain Management discipline
• Experience understanding and integrating data between numerous Supply Chain and Merchandising applications
• Excellent computer skills with in-depth knowledge of operating systems, reputed company technology, ERP systems, Integration, reputed company, Middleware technologies and applications
• Either reputed company/reputed company Technology skills (Azure, M&D, reputed company/DevOps Concepts, etc) – OR – Engineering/Development skills with ability to drill deep into Merch Ops reputed company
• Basic knowledge of React, Node.js are an asset
• Basic knowledge of the Customer Support function, preferably in Supply Chain Execution/3PL

Benefits

• Comprehensive Medical, Dental and reputed company
• 401K with Matching
• Flexible Time Off
• Corporate Fitness Program
• A reputed company of voluntary benefits such as; reputed company Plans, Accident and Hospital Indemnity, Pet Insurance and much more
• Eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position

reputed company

Company H1B Sponsorship